Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas | Page 21

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
298 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 10 mos

Industry Experience

35 yrs, 9 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

298 Reviews

Write a Review

298 Reviews of Cindy Rivas

March 18, 2026

Dealership Rating
Employee Rating

I have purchased 2 vehicles from them. I am a little disappointed as I was told I would get 3 years free service. Yesterday I was told I get 4 services for free in the 3 year period. That More

by Commish720
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Mar 19, 2026

Hyundai of Palm Springs responded

Thank you for your feedback and for your continued support of Hyundai of Palm Springs. We truly appreciate your loyalty in purchasing multiple vehicles with us. We’re sorry to hear about the confusion regarding your service plan and understand how that could be frustrating. Clear and transparent communication is very important to us, and we appreciate you bringing this to our attention. We would be happy to review the details of your plan with you to ensure everything is properly clarified.

March 16, 2026

Dealership Rating
Employee Rating

Full of wonderful people Cindy represents the dealership to us, and is always helpful, personable and welcoming More

by jonpwagner
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Mar 16, 2026

Hyundai of Palm Springs responded

Thank you for your kind words and for recognizing Cindy! We’re glad to hear she continues to make your visits welcoming, helpful, and personable. Our team at Hyundai of Palm Springs is committed to providing a friendly and supportive customer experience, and we truly appreciate you choosing our dealership.

March 14, 2026

Dealership Rating
Employee Rating

Cindy has always been very nice to me. Whenever I need something she is always there. She takes care of everything efficiently and she is very thorough and fast. I love taking my car here More

by SOMMERLYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly, Judy, George, Mary all are exceptional!

Mar 16, 2026

Hyundai of Palm Springs responded

Thank you for the wonderful feedback. We’re happy to hear Cindy continues to take great care of you and provides efficient, thorough service every time you visit. We also appreciate you recognizing Kelly, Judy, George, and Mary. Our entire team works hard to deliver a great experience at Hyundai of Palm Springs.

March 13, 2026

Dealership Rating
Employee Rating

It was excellent as usual Her estimated wait time was 2 hours and the vehicle was delivered right on time. More

by GAFMOR
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Mar 16, 2026

Hyundai of Palm Springs responded

Thank you for your continued trust in Hyundai of Palm Springs! We’re glad to hear your service visit went smoothly and that the estimated two-hour wait time was accurate. Providing timely and reliable Hyundai service is important to our team, and we appreciate you taking the time to share your experience.

March 13, 2026

Dealership Rating
Employee Rating

Cindy was great and worked with me on getting the most important things done and let me know what I could get done at a later time. More

by Nemo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

Mar 16, 2026

Hyundai of Palm Springs responded

Thank you for the kind feedback. We’re glad to hear Cindy took great care of you and helped prioritize the most important services while keeping you informed about what could be handled at a later time. Our team at Hyundai of Palm Springs is always here to help you keep your vehicle running at its best, and we appreciate you choosing us for your service!

March 08, 2026

Dealership Rating
Employee Rating

I had a small issue with my new Hyundai Santa Fe, and Cindy was fantastic to work with. She was friendly, professional, and handled everything quickly and efficiently. It’s great to deal with someone who More

by GDCARUSO
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin , Cindy Rivas

Mar 11, 2026

Hyundai of Palm Springs responded

Thank you for the wonderful feedback! We're glad to hear Cindy took such great care of you and resolved the issue with your new Santa Fe quickly and professionally. It's great knowing her friendly approach helped make the experience smooth. We appreciate you choosing Hyundai of Palm Springs.

March 06, 2026

Dealership Rating
Employee Rating

Even when everything is stressful they never fail to make you comfortable thank you I will stay with Hyundai as long as I can with all the beautiful cars in the world I appreciate the hospitality there the m More

by S.ESQUIVEL0423
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Mar 06, 2026

Hyundai of Palm Springs responded

Thank you for your kind review and for choosing Hyundai of Palm Springs! We’re glad to hear our team helped make you feel comfortable even during a stressful time. Providing a welcoming environment, excellent customer care, and dependable Hyundai service in Palm Springs is always our goal. We truly appreciate your loyalty and are honored to be part of your Hyundai ownership experience.

March 06, 2026

Dealership Rating
Employee Rating

Outstanding service. You are treated like a valued customer Very professional. They care about their customers More

by PASTEVE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Hyundai of Palm Springs responded

Thank you for your wonderful review and for choosing Hyundai of Palm Springs! We’re thrilled to hear you experienced outstanding, professional service and felt valued during your visit. Providing attentive customer care and a welcoming Hyundai dealership experience in Palm Springs is always our goal. We truly appreciate your support and look forward to assisting you again.

March 03, 2026

Dealership Rating
Employee Rating

I found the dealership very Facilitating, trustworthy, professional, and knowledgeable. I truly got the feeling they were working with me. Thank you. More

by Sue
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Mar 11, 2026

Hyundai of Palm Springs responded

Thank you for the kind words, Sue! We're glad to hear you found our team professional, knowledgeable, and truly supportive throughout your visit. We appreciate you choosing Hyundai of Palm Springs and are happy to know you felt we were working with you every step of the way!

February 27, 2026

Dealership Rating
Employee Rating

Great customer service! Keep up the fantastic service!!! I'm done I'm completely finished. Great service!! More

by NYYRULE64
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Mar 11, 2026

Hyundai of Palm Springs responded

Thank you for the enthusiastic feedback! We're glad to hear you consistently receive great customer service and truly appreciate your kind words. We’re always here to provide a smooth, positive experience at Hyundai of Palm Springs!

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