Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas | Page 23

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
298 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 10 mos

Industry Experience

35 yrs, 9 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

298 Reviews

Write a Review

298 Reviews of Cindy Rivas

February 04, 2026

Dealership Rating
Employee Rating

This service encounter was an addition to the exceptional experience I’ve had for years. Cindy Rivas went above and beyond to see that my car was taken care of. Indeed she also checked to see if More

by JLEITNER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Hyundai of Palm Springs responded

Thank you for your continued confidence in Hyundai of Palm Springs! We’re delighted to hear Cindy went above and beyond to ensure you were comfortable and that your vehicle was well cared for. Your kind words mean a great deal to our team.

February 01, 2026

Dealership Rating
Employee Rating

Cindy always makes service as easy as possible. She's a gem! Just bought another vehicle from your dealership because of the excellent customer service she's given over several years. More

by GTCARLTON
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Feb 04, 2026

Hyundai of Palm Springs responded

Thank you for sharing your experience. We’re delighted to hear Cindy has made servicing easy over the years and that her care helped earn your continued business.

January 31, 2026

Dealership Rating
Employee Rating

I am very pleased with my service and also the loaner car was a great perk, while my car was in the shop. More

by gsaunders71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Hyundai of Palm Springs responded

Thank you for your feedback! We’re glad you were pleased with your service and enjoyed the convenience of a loaner vehicle.

January 31, 2026

Dealership Rating
Employee Rating

They are kind and courteous very helpful staff will return for service thank you very much More

by PSHOTROD1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Feb 04, 2026

Hyundai of Palm Springs responded

Thank you for the kind words! We’re happy to hear our staff provided courteous, helpful service and earned your return visit.

January 30, 2026

Dealership Rating
Employee Rating

Excellent Good service, friendly service. Good communication from the service writer. Overall quality, friendly experience More

by lassenqa
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jan 30, 2026

Hyundai of Palm Springs responded

Thank you for the great review! We're glad to hear you had a positive experience at Hyundai of Palm Springs with excellent service and clear communication. We appreciate your support and look forward to assisting you again.

January 30, 2026

Dealership Rating
Employee Rating

Easy to make a Easy to make an appointment. Courteous reception. Nice clean customer waiting area. More

by geneadams
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jan 30, 2026

Hyundai of Palm Springs responded

Thank you, Gene, for the positive feedback. We're glad you found it easy to schedule your appointment and enjoyed our clean, comfortable waiting area at Hyundai of Palm Springs. We appreciate your visit and look forward to serving you again.

January 28, 2026

Dealership Rating
Employee Rating

Well organized and welcoming I like the waiting room and free car wash is a plus More

by cac318
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jan 28, 2026

Hyundai of Palm Springs responded

Thank you for the 5-star review! We're glad you found Hyundai of Palm Springs well organized and welcoming. It's great to hear you enjoyed the waiting room and appreciated the free car wash. We look forward to serving you again!

January 28, 2026

Dealership Rating
Employee Rating

George Nassar went above and beyond when it comes to customer service. Cindy Rivas was very welcoming and pleasant when checking in. Very happy to be part of the Hyundai family. More

by cfriedman99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2026

Hyundai of Palm Springs responded

Thank you for the glowing review! We're thrilled to hear George Nassar and Cindy Rivas made your experience exceptional. Providing outstanding customer service is what we strive for at Hyundai of Palm Springs. We're proud to have you as part of the Hyundai family and look forward to supporting you on every mile ahead.

Jan 28, 2026

cfriedman99 responded

Thank you 😊

January 27, 2026

Dealership Rating
Employee Rating

Awsome place It was fast my little girl love the hot chocolate and there's lots of water More

by f.reyes
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jan 28, 2026

Hyundai of Palm Springs responded

Thank you for the great review! We're glad to hear your visit was quick and that your daughter enjoyed the hot chocolate. We love creating a family-friendly atmosphere at Hyundai of Palm Springs. See you next time!

January 27, 2026

Dealership Rating
Employee Rating

Car wash was backed up, which delayed delivery of my vehicle. I suggest that if offering a free wash, ensure there are enough employees and stalls to handle the volume of work. More

by AFAJARDO888
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jan 28, 2026

Hyundai of Palm Springs responded

Thank you for your honest feedback. We’re sorry for the delay caused by the car wash backlog. Your comments are valid, and we’re reviewing our staffing and process to improve turnaround time while still offering the complimentary car wash benefit. We appreciate your patience and suggestions.

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