Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas | Page 29

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
298 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 10 mos

Industry Experience

35 yrs, 9 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

298 Reviews

Write a Review

298 Reviews of Cindy Rivas

January 01, 2026

Dealership Rating
Employee Rating

Cindy was amazing. However, the technicians failed to screw on the caps tightly to my tire air pressure valve. 1 fell off in transit and is missing, the other 3 had to More

by Annabellekbartlett
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jan 14, 2026

Hyundai of Palm Springs responded

Thank you for your feedback. We're glad Cindy provided excellent service, but we apologize for the oversight with your tire valve caps. That’s not the level of care we aim for at Hyundai of Palm Springs. Please reach out so we can make this right.

December 31, 2025

Dealership Rating
Employee Rating

Very good, they all do care about their customers Fast friendly efficient and also inviting More

by Jmikestlmo
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jan 02, 2026

Hyundai of Palm Springs responded

Thank you for the kind words! We’re glad you experienced the fast, friendly, and welcoming service we strive for at Hyundai of Palm Springs. We truly value your support and look forward to serving you again.

December 30, 2025

Dealership Rating
Employee Rating

timely and professional service very timely and very professional service first service appointment was very timely and very professional service More

by RDSBCT
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Dec 31, 2025

Hyundai of Palm Springs responded

Thank you for the kind words! We're glad your first service at Hyundai of Palm Springs was timely and professional. We appreciate your trust.

December 26, 2025

Dealership Rating
Employee Rating

They kept at my problem until it was solved and were really great about updating me. More

by oopiep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt in service

Dec 26, 2025

Hyundai of Palm Springs responded

Thank you! We're glad our team stayed on top of the issue and kept you well informed throughout. We appreciate your trust in Hyundai of Palm Springs.

December 21, 2025

Dealership Rating
Employee Rating

Palm Springs Hyundai is by far the best car dealership that we have dealt with in the desert. That includes Subaru, where we would stand in line and never be greeted. Unicars which has the most horrendo More

by lander.marjorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Hyundai of Palm Springs responded

Thank you for the amazing feedback! We’re proud to be your top choice in the desert and are thrilled Cindy and our team made you feel like part of the family.

December 20, 2025

Dealership Rating
Employee Rating

The service was prompt and professional. Cindy, my service advisor, took care of everything. She even asked the mechanic to check my brakes to see if they needed service (they didn't). I More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Hyundai of Palm Springs responded

Thank you, Darlene! We're glad Cindy took great care of you and that everything from service to pricing and timing met your expectations. We appreciate your trust in Hyundai of Palm Springs!

December 18, 2025

Dealership Rating
Employee Rating

Fast and efficient & friendly service. Clean and comfortable waiting area. Appreciated the free car wash. More

by MTENLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Hyundai of Palm Springs responded

Thank you! We're glad you enjoyed the fast, friendly service and our clean, comfortable waiting area. We appreciate your visit to Hyundai of Palm Springs and hope to see you again soon!

December 15, 2025

Dealership Rating
Employee Rating

Friendly staff Fully comply with maintenance concerns Very nice facility I love the coffee machine and free bottled water More

by rollex128
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Dec 17, 2025

Hyundai of Palm Springs responded

Thank you for the great review! We're glad our team addressed your maintenance needs and that you enjoyed the amenities at Hyundai of Palm Springs. We look forward to welcoming you back soon.

December 15, 2025

Dealership Rating
Employee Rating

Cindy is great very helpful and kind, just waiting on replacement of engine and I will be satisfied More

by Youngdevlynn
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Dec 17, 2025

Hyundai of Palm Springs responded

Thank you for your feedback! We're glad to hear Cindy has been helpful and kind throughout your experience. We understand you're waiting on the engine replacement, and we appreciate your patience as we work to complete it. Please don’t hesitate to reach out with any further questions.

December 14, 2025

Dealership Rating
Employee Rating

Always a good experience! ! I gave it a four instead of five because they were so busy they weren't as attentive to me as they usually are More

by CARUSO.DIANA
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Dec 17, 2025

Hyundai of Palm Springs responded

Thank you, Diana! We’re glad to hear your overall experience was positive, and we appreciate your understanding during a busy time. Your feedback helps us improve, and we look forward to providing the attentive service you expect on your next visit.

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