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Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas | Page 9

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
298 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 10 mos

Industry Experience

35 yrs, 9 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

298 Reviews

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298 Reviews of Cindy Rivas

July 04, 2026

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Employee Rating

Work planned was done timely and efficiently. .. however, someone left grease marks on my passenger leather seat... I cleaned it the best I cud w/Windex but its still slightly visible. I'm sure it More

by ctkanda
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

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Jul 05, 2026

Hyundai of Palm Springs responded

Thanks for sharing about your experience with Hyundai of Palm Springs. We appreciate your business and hope to see you again soon!

July 03, 2026

Dealership Rating
Employee Rating

Cindy has done an excellent job on taking care of our cars and staying in communication on what can be done and how long etc. More

by rudyjohn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2026

Hyundai of Palm Springs responded

We appreciate you highlighting Cindy’s attentive support and clear updates during your Hyundai Sonata Hybrid service. It’s great to know you felt informed about maintenance options and timing. We look forward to assisting you again down the road.

July 03, 2026

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Employee Rating

They always perform the work quickly and efficiently. Cindy is a wonderful service Rep. Cindy communicates well, and my car is always washed when I go to pick it up. More

by Jeffknollmiller
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

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Jul 03, 2026

Hyundai of Palm Springs responded

It’s great to know our team’s quick, efficient work hit the mark for you. Cindy will be thrilled to hear your kind words about her communication. We’re glad you enjoyed having your Hyundai Tucson returned sparkling clean and look forward to helping again.

July 02, 2026

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Employee Rating

As usual, my experience at PS Hyundai was flawless, from Cindy Rivas to the service department and the comfortable waiting room. More

by sfhank3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

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Jul 02, 2026

Hyundai of Palm Springs responded

It’s wonderful to hear that Cindy and our service team made your Kona’s appointment smooth and that you found the waiting area welcoming. Thank you for trusting us with your vehicle again.

July 02, 2026

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I’ve spent lots of money here for items that didn’t address my cars issues. More

by catherinecece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 09, 2026

Hyundai of Palm Springs responded

Thank you for sharing your feedback. We're sorry to hear that your recent service experience did not resolve your vehicle's concerns as expected. At Hyundai of Palm Springs, we strive to provide accurate diagnostics and quality repairs, and we understand how frustrating this situation must be. We'd appreciate the opportunity to review your visit and work toward a resolution. Please contact our Service Director, George Nassar, at gnassar@indigoautogroup.com at your convenience so we can assist you.

July 02, 2026

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Josh was awesome! All things needed were done to satisfaction. Car came out nice and clean and running great! Thanks so much! More

by susansgrosso
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

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Jul 02, 2026

Hyundai of Palm Springs responded

Thank you for sharing your feedback, and we’re glad Josh delivered outstanding care. It’s wonderful to know your Hyundai Genesis came back clean and is running great. Please reach out if we can assist you again in the future.

July 01, 2026

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Employee Rating

Best service appointment I have ever had. Thorough and excellent customer care Mechanic was also excellent More

by toni.stobie
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

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Jul 02, 2026

Hyundai of Palm Springs responded

Thank you for sharing this feedback. It’s wonderful to hear your Hyundai Genesis service was so thorough and that our mechanic provided excellent care. We look forward to assisting you again.

July 01, 2026

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Excellent service good customer service The car was done on time and was washed and all promised service was delivered More

by Buckeyedad23
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

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Jul 01, 2026

Hyundai of Palm Springs responded

We’re delighted your Kona was serviced on schedule, washed, and that every requested service was completed. Thank you for trusting our service team with your Hyundai.

June 29, 2026

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Employee Rating

Fast easy and Cindy is who I will exclusively work with in service. Thank you More

by rnaranjo1362
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

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Jun 30, 2026

Hyundai of Palm Springs responded

How wonderful to hear Cindy made your service visit fast and easy. Thank you for trusting her expertise with your Hyundai Sonata. We look forward to assisting you on your next visit.

June 27, 2026

Dealership Rating
Employee Rating

I worked with Service Writer, Eric Garcia yesterday and I was really impressed. He explained everything thoroughly and was not condescending. It’s not always the case when you’re working with other dealers More

by Daveescobar2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Print
Jun 28, 2026

Hyundai of Palm Springs responded

It’s great to hear Eric took the time to explain everything clearly and professionally while servicing your Hyundai Tucson. Your kind words about his attentiveness mean a lot to our service team. Thank you for entrusting your vehicle to us.

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