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Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas | Page 10

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
298 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 10 mos

Industry Experience

35 yrs, 9 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

298 Reviews

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298 Reviews of Cindy Rivas

June 27, 2026

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Employee Rating

I never experience any disappointment or negative surprises Cindy and David are the best in the sales dept and the service dept. More

by Robert Lewis
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

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Jun 28, 2026

Hyundai of Palm Springs responded

Thank you for the five-star review. It’s wonderful to hear Cindy in our sales department and our service team delivered a seamless experience for your Hyundai IONIQ 5 with no negative surprises. We appreciate your trust and look forward to serving you again.

June 25, 2026

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Employee Rating

I think all the people that work at Hyundai have such good customer service etiquette. More

by SANORT0519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

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Jun 25, 2026

Hyundai of Palm Springs responded

We appreciate you recognizing the courteous service from our team. We’ll share your kind words with Eric, Josh, and Cindy. Please let us know if you need anything for your Tucson.

June 24, 2026

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Employee Rating

Josh was professional and very pleasant to deal with Highly recommended Looking forward to going back More

by Tom.woodcock6ft5in
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin

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Jun 24, 2026

Hyundai of Palm Springs responded

We’re glad you found Josh professional and pleasant to work with. Thank you for recommending our service for your Hyundai Santa Fe HEV. We look forward to welcoming you back soon.

June 24, 2026

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Employee Rating

Check-in was quick to, repairs were quick and the fact a ride was provided when car was ready was great. Overall A+ More

by srw5876
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

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Jun 24, 2026

Hyundai of Palm Springs responded

We appreciate you noting how quickly we handled your Jeep Grand Cherokee check-in and repairs. Cindy and our team are glad the courtesy ride made your visit even better.

June 24, 2026

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Employee Rating

Cindy Rivas was simply great. Explained everything and treated us very well. Cindy Rivas was outstanding. More

by COFFEYHISTORY
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

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Jun 24, 2026

Hyundai of Palm Springs responded

Your five-star rating truly brightens our day. It’s great to hear that Cindy took the time to explain every detail and deliver attentive care for your Hyundai IONIQ 5. If you need anything else with your vehicle, please don’t hesitate to reach out.

June 23, 2026

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Employee Rating

It is usually less than a 3 hour wait time when I bring my car in for service .i like that they always wash the car before you drive it home More

by drhover3063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Haas, Eric Garcia, Josh Chaffin

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Jun 23, 2026

Hyundai of Palm Springs responded

It’s wonderful to know your Hyundai IONIQ 6 is ready in under three hours, and that our wash leaves it spotless at pickup. Thank you for sharing your experience, we look forward to helping with your next service.

June 21, 2026

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Employee Rating

Although I was there longer than I expected, due to more recalls than I knew, it is a very nice dealership with good waiting room conveniences. Also my vehicle was washed, including tires and interior clean More

by Mdfine29
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

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Jun 21, 2026

Hyundai of Palm Springs responded

Thank you for sharing your thoughts on your recent Hyundai service visit. We’re glad the waiting area amenities met your needs and you appreciated the wash and interior cleaning. Cindy and our service team apologize for the extended wait due to recalls and appreciate your patience.

June 21, 2026

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Employee Rating

The staff is well trained and the facility is set up properly and clean I will return More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

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Jun 21, 2026

Hyundai of Palm Springs responded

Thank you for recognizing our team’s training and clean facility. We’re glad to know you plan to return for your Hyundai Sonata service. We look forward to welcoming you back soon.

June 19, 2026

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Employee Rating

Fast, courteous and dependable Cindy has always been amazing to work with and you can tell the dealership cares about customer service. More

by allencookson
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

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Jun 19, 2026

Hyundai of Palm Springs responded

It’s wonderful to hear your Hyundai Sonata service was prompt and courteous. Cindy will be thrilled to know you find her dependable and a pleasure to work with. Thank you for choosing us for your Hyundai maintenance.

June 19, 2026

Dealership Rating
Employee Rating

Two years and I have always received great service with Eric and the Hyundai team. More

by TOMBLONDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jedadiah Wallbrecht, Eric Garcia, Michael Boatright

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Jun 19, 2026

Hyundai of Palm Springs responded

We appreciate your loyalty over the last two years, and we’re glad Eric and our Hyundai team have continued to deliver great service. Thank you for trusting us with your Hyundai, and we look forward to your next visit.

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