Cinthya Bautista
Cinthya Bautista at Countryside Nissan

Cinthya Bautista | Page 5

Service Advisor

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

4.8
172 Reviews
4.8

172 Reviews

Write a Review

172 Reviews of Cinthya Bautista

August 14, 2025

Dealership Rating
Employee Rating

Went in for an oil change and tire rotation. They found a small issue during the inspection. They explained the repair, let me know that it was warrantable and were able to fix it right away. Go More

by michael.markham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

Aug 16, 2025

Countryside Nissan responded

Thank you, michael.markham! We're glad it worked out well and we appreciate that you took the time to share!

July 15, 2025

Dealership Rating
Employee Rating

Shady people. They are charging for reconditioning and transportation. After they agreed on the price of the vehicle over the phone then in person they changed th More

by balbinek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kuba Luc, Edward Doerge, Jaime Avelar, BJ Diloy , John Benedetto, Chuck Ippolito, Randy Lammle

Jul 16, 2025

Countryside Nissan responded

balbinek, We’re sorry to hear that your experience didn’t meet your expectations. At Countryside Nissan, we take transparency seriously. Our reconditioning and transportation fees are clearly disclosed—not only on every vehicle listing (VDP) on our website and on our homepage, but also itemized on every customer worksheet we provide during the buying process. We do this to make sure every detail is clearly understood before any commitment is made. We also want to emphasize that we honor every signed agreement. If you have a contract from us that reflects different pricing than what was agreed upon, we will absolutely make it right—no exceptions. And to give our customers added peace of mind, we offer a 7-day return policy—no questions asked. In your case, we’d even extend that to 30 days. If you feel the vehicle you purchased wasn’t worth the value you expected, we would offer a full refund. We appreciate your feedback and would welcome the opportunity to speak with you directly to ensure everything is resolved to your satisfaction.

June 28, 2025

Dealership Rating
Employee Rating

The staff is pleasant, knowledgeable and efficient. The waiting area is comfortable and clean. I would highly recommend this dealership to anyone. More

by evilkabal102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

Jul 01, 2025

Countryside Nissan responded

evilkabal102, we appreciate that you took the time to share your wonderful 5 STAR rating and positive review!

June 20, 2025

Dealership Rating
Employee Rating

B J the service advisor is the reason I keep coming. Professional, competent and Honest. More

by Drrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

Jun 20, 2025

Countryside Nissan responded

The BJ Diloy fan club is a REAL thing! haha. Thank you, Drrick, for being so loyal.

June 19, 2025

Dealership Rating
Employee Rating

I found the service center to be very courteous, professional, and make sure you understand what is happening with your car. More

by dray1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

Jun 20, 2025

Countryside Nissan responded

dray1204, THANK YOU! We have made good communication a focus and its nice to know that as a guest to our dealership you are feeling that come through!

June 17, 2025

Dealership Rating
Employee Rating

Great,Great, Great, Great Great, Great,Great,Great, Great, Great, Great, Great,Great, Great, Great. More

by Sistereajn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Countryside Nissan responded

Love, love, love, thank you, Sistereajn!

June 08, 2025

Dealership Rating
Employee Rating

Customer service has always been great here! Free beverage center is an awesome feature. I just hope your service department hours can extend to 7:00 pm Monday through Thursday. I feel like More

by blu_michake78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Valle, BJ Diloy

Jun 09, 2025

Countryside Nissan responded

Thank you, blu_michake78! We appreciate your business and your support. We'll take a look at the hours and see if it can make sense for the team too!

June 01, 2025

Dealership Rating
Employee Rating

The manager and sales person were great meeting my needs and what I wanted with the vehicle package. More

by sixtosenior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 02, 2025

Countryside Nissan responded

Thank you, sixtosenior! We appreciate your 5 STAR rating and review!

Jun 02, 2025

Countryside Nissan responded

Thank you, sixtosenior! We appreciate your 5 STAR rating and review!

May 30, 2025

Dealership Rating
Employee Rating

Had a great experience with BJ. Car work done well and fast. Thank you for the great service. More

by jrsantana57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

May 31, 2025

Countryside Nissan responded

Excellent! WE are so pleased to know you had a positive experience with BJ and your service experience.

May 26, 2025

Dealership Rating
Employee Rating

My experience at this dealership is always great , very nice staff as well , i definitely will recommend going ! More

by DANISINAGRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

May 28, 2025

Countryside Nissan responded

Thank you, Danisinagra! We appreciate your continued support and wonderful recommendation!

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