Cisco Lugo | Page 17
Service Advisor
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
669 Reviews
Write a Review669 Reviews of Cisco Lugo
September 25, 2025
They’re great. Always quick and efficient with getting me in and out with the best deal. Always quick and efficient with getting me in and out with the best deal. More
Other Employees Tagged: Kevin Rafeek
September 25, 2025
Southern Acura of Newport News is a professional establishment that does outstanding work and takes care of this customers. establishment that does outstanding work and takes care of this customers. More
Other Employees Tagged: Kevin Rafeek, Jessica Goodale
September 23, 2025
they fixed a code error problem, and provided timely service. The complementary car wash was very much appreciated. service. The complementary car wash was very much appreciated. More
Other Employees Tagged: Kevin Rafeek, Jessica Goodale
September 23, 2025
The service department is fantastic! This is one one of the best dealerships I've dealt with. We will shop here for Acura's in the future because of the sales experience and the servic This is one one of the best dealerships I've dealt with. We will shop here for Acura's in the future because of the sales experience and the service department More
Other Employees Tagged: Kevin Rafeek, Jessica Goodale
September 19, 2025
Jessica was amazing. No fault of hers it took the delivery for parts to take forever, 3yrs and 5 months just to bring a air filter. What should have been simple turned No fault of hers it took the delivery for parts to take forever, 3yrs and 5 months just to bring a air filter. What should have been simple turned into a 4hr ordeal. I'd just ask for a little more clarity on time. More
Other Employees Tagged: Kevin Rafeek, Jessica Goodale
September 18, 2025
I’ve always had a great experience, I love how the tech sends a video. sends a video. More
Other Employees Tagged: Kevin Rafeek, Jessica Goodale
September 18, 2025
The temporary new location is very clean. I really like the fact that each representative have separate and private space. I love the lobby or the waiting area. The seats are very comfortable I really like the fact that each representative have separate and private space. I love the lobby or the waiting area. The seats are very comfortable and it was very clean and neat been enough space for all guests that were waiting for work to be done to sit comfortably and not crowded together. My car was fixed in a timely manner even though a few parts had to be ordered I still got an oil change and service review I got a full look over and I really think the team for all that they're doing to get me fixed in a timely prom matter. They made sure my car was in the driveway position and able to move up and down the road while the part that needs to be fixed was ordered. They kept me informed and up-to-date the whole process. More
Other Employees Tagged: Brett Whitney, Kevin Rafeek, Jessica Goodale

