Cisco Lugo | Page 7

Southern Acura Newport News has an Amazing Service Department. Kevin and CiCi are wonderful to work with. Let’s not forget the mechanics also do an excellent job. I will definitely refer Southern Acur Department. Kevin and CiCi are wonderful to work with. Let’s not forget the mechanics also do an excellent job. I will definitely refer Southern Acura Newport News to family. Thank YOU!! Ps. I’m a first time Acura MDX owner! Love my MDX!! More

by Lisa Clark Verified Customer Verified Customer

Report | Print

I've been going to Hall Acura before it became Southern and will continue my patronage since they haven't sacrificed their service and value. I specifically love Kevin for his superior customer service- th and will continue my patronage since they haven't sacrificed their service and value. I specifically love Kevin for his superior customer service- they are honest, professional and respectful. More

by Sarah D Verified Customer Verified Customer

Report | Print

The staff is friendly and accommodating They are transparent about vehicle issues and what needs immediate attention and what could for future service. transparent about vehicle issues and what needs immediate attention and what could for future service. More

by kmhttpc Verified Customer Verified Customer

Report | Print

I had a 12pm appointment that I believed was going to be at a satellite dealership after Southern Acura had an issue in their service bay. After being redirected by the secondary dealership Southern Acura h at a satellite dealership after Southern Acura had an issue in their service bay. After being redirected by the secondary dealership Southern Acura honored my 12 pm appointment which they didn’t have to since I technically didn’t make the appointment at that dealership but they are the ones I purchased my car from and it was very nice to be treated as a priority so that I could get in an out and continue with my day. Thank you to Cisco and his team as well as Jessica for completing my service quickly and without any hassle. More

by stevenj3955 Verified Customer Verified Customer

Report | Print

Took me on time and kept me informed via text with any concerns related to my vehicle concerns related to my vehicle More

by Jonesmichele65@yahoo.com Verified Customer Verified Customer

Report | Print

Jessica & the service staff were very professional & welcoming. Have great customer service & made the experience a good one. welcoming. Have great customer service & made the experience a good one. More

by JERMAINEJOYLES Verified Customer Verified Customer

Report | Print

Cisco made it quick and easy. Very nice guy, he updated me about the status so often and kept checking if I needed anything in the meantime. Very nice guy, he updated me about the status so often and kept checking if I needed anything in the meantime. More

by Sudip Verified Customer Verified Customer

Report | Print

Cisco displayed Excellent Customer Service! It was truly a breath of fresh air. I have visited the dealership several times and some of the other Reps were Trash! It was truly a breath of fresh air. I have visited the dealership several times and some of the other Reps were Trash! More

by selenapalmer Verified Customer Verified Customer

Report | Print

My service manager helped me dealing with my insurance for a repair to my sunroof. for a repair to my sunroof. More

by VLGarner Verified Customer Verified Customer

Report | Print

The team was extremely courteous, professional, knowledgeable, understanding, and kind. The service was fast and I like video that showed me a step by step of my vehicle check. I would recommend So knowledgeable, understanding, and kind. The service was fast and I like video that showed me a step by step of my vehicle check. I would recommend Southern Acura to anyone who takes pride in maintaining his/her vehicle. Looking forward to future visits! More

by missjasminewhite2073 Verified Customer Verified Customer

Report | Print