"Horrible customer service "
Don't recommend to anyone go somewhere else. Their warranties are awful. Truck was in service for over a month and they would not offer a rental or update us on the status of truck. Very unprofessional. Save a headache go somewhere else
"Tried to scam"
I recently purchased a Dodge Journey. I visited our local dealership here in lubbock. Frontier Dodge. And after test driving and doing all the preliminary deals the finance person came up with a whopper. 3k down $680 a month for 72 months for a financing ~$28,000. Do the math, and that's over $50,000 dollars for the vehicle. At 18% interest!!! I couldn't believe it. I figured my credit had to be completely terrible. But I called Dodge City of Mckinney, Texas hoping it wasn't true. The first deal they showed me, OVER the PHONE, was 3k down and $415 per month for 72 months. And they gave me a 5% interest rate. That was without ANY negotiating. Here's another kicker. The vehicle had MORE options AND a bigger engine than the lubbock vehicle. I was stunned. And I became angry at the fact that lubbock tried to stick it to me so badly. I'm writing this so that maybe someone is saved from being royally screwed by the finance people of Frontier Dodge in lubbock. Call around to other places before purchasing there. It seems like they prey on people here. I'm have no ties to Mckinney dodge or anything I'm just giving you my experience.
"Bought our Charger SXT Blacktop in 11/12. Cisco Reyna..."
Bought our Charger SXT Blacktop in 11/12. Cisco Reyna treated us very well, explaining all about the cars features and performance. No games, was honest with answering our questions. He also gave me a loaner (a new Chrysler 200) to use while our car had the windows re-tented to fix some scratches on it. Great service! Also, had to take my car back to service department to check out a noise coming from the front of the engine. Found it was the water pump, not some story of just being a belt or it makes that noise during break in. So far so good!
"my family & I had a wonderful experiance the Cisco Reyna..."
my family & I had a wonderful experiance the Cisco Reyna & everyone associated with Frontier Dodge. I looked online & found what I wanted & within a matter of less than an hour Cisco gave me great news & my family & I made the drive to Lubbock to close the deal. They were very helpful in my purchase we are happy with our new truck Thank You frontier Dodge & Cisco for a great experiance in purchasing our new truck.I have & will recommend all my friends & family to buy here & no where else. We are happy to be a part of the Frontier extended family now I will buy from here all ways from now on.BTW my wife might be needing a new car soon too lol
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