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Cisco Reyna
Cisco Reyna, Internet Sales, Frontier Dodge Chrysler Jeep
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Cisco Reyna

Internet Sales

Frontier Dodge Chrysler Jeep

5801 Spur 327
Lubbock, TX 79424

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Cisco Reyna is an original at Frontier Dodge. Since 1998, he has been in sales and started the Internet Department at Frontier Dodge. A native of Lubbock, going to Lubbock High and South Plains college, he has been married for 13 years and has a 32 year old son. He speaks Spanish and is in to his dogs, motorcycles, personal fitness and vegetarian cooking. Cisco’s attention to detail will make your experience with Frontier dodge a good one

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4 Reviews of Cisco Reyna

October 18, 2016

Dealership Rating

"Horrible customer service "

- MrSerna

Don't recommend to anyone go somewhere else. Their warranties are awful. Truck was in service for over a month and they would not offer a rental or update us on the status of truck. Very unprofessional. Save a headache go somewhere else

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Recommend Dealer
No
Oct 24, 2016

Frontier Dodge Chrysler Jeep responded

I’m sorry it took us a bit to get your truck fixed and back on the road. Believe me, we want to get our customer’s vehicles repaired and back on the road as fast as possible. From time to time, we have delays in getting parts and such and it’s important to us that everything is done correctly. If there’s anything I can do to make the situation better, please let me know. Bobby Ray General Manager

May 03, 2015

Dealership Rating

"Tried to scam"

- Ryan54

I recently purchased a Dodge Journey. I visited our local dealership here in lubbock. Frontier Dodge. And after test driving and doing all the preliminary deals the finance person came up with a whopper. 3k down $680 a month for 72 months for a financing ~$28,000. Do the math, and that's over $50,000 dollars for the vehicle. At 18% interest!!! I couldn't believe it. I figured my credit had to be completely terrible. But I called Dodge City of Mckinney, Texas hoping it wasn't true. The first deal they showed me, OVER the PHONE, was 3k down and $415 per month for 72 months. And they gave me a 5% interest rate. That was without ANY negotiating. Here's another kicker. The vehicle had MORE options AND a bigger engine than the lubbock vehicle. I was stunned. And I became angry at the fact that lubbock tried to stick it to me so badly. I'm writing this so that maybe someone is saved from being royally screwed by the finance people of Frontier Dodge in lubbock. Call around to other places before purchasing there. It seems like they prey on people here. I'm have no ties to Mckinney dodge or anything I'm just giving you my experience.

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Recommend Dealer
No
May 18, 2015

Ryan54 responded

All car dealers are not created equal. I think I spoke to that fact in my review. Some dealers are more GREEDY than others. Lubbock frontier dodge happens to be one of those greedy dealers that made me jump on a plane to mckinney tx to save money. Any business needs to make money. I support that 100 percent. And they need to make it honestly and with integrity which is not what I found at your dealership. Yall just ticked off the wrong person and I'm writing on all review sites that I can find so that people are informed. So basically. All car dealerships are NOT created equal and they all don't have the same motives and goals. Because yours are to stick it to each customer instead of try and treat everyone equally and fairly. You'd rather stick it to 1 person than treat 10 customers fairly. Thanks for responding.

January 12, 2013

Dealership Rating

"Bought our Charger SXT Blacktop in 11/12. Cisco Reyna..."

- EricRobin

Bought our Charger SXT Blacktop in 11/12. Cisco Reyna treated us very well, explaining all about the cars features and performance. No games, was honest with answering our questions. He also gave me a loaner (a new Chrysler 200) to use while our car had the windows re-tented to fix some scratches on it. Great service! Also, had to take my car back to service department to check out a noise coming from the front of the engine. Found it was the water pump, not some story of just being a belt or it makes that noise during break in. So far so good!

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Recommend Dealer
Yes
Jan 15, 2013

Frontier Dodge Chrysler Jeep responded

Thank You, for this review. We are so happy you chose Frontier Dodge for your business. Enjoy that Charger and let us know if we can help you in any way.

April 13, 2010

Dealership Rating

"my family & I had a wonderful experiance the Cisco Reyna..."

- lmon65

my family & I had a wonderful experiance the Cisco Reyna & everyone associated with Frontier Dodge. I looked online & found what I wanted & within a matter of less than an hour Cisco gave me great news & my family & I made the drive to Lubbock to close the deal. They were very helpful in my purchase we are happy with our new truck Thank You frontier Dodge & Cisco for a great experiance in purchasing our new truck.I have & will recommend all my friends & family to buy here & no where else. We are happy to be a part of the Frontier extended family now I will buy from here all ways from now on.BTW my wife might be needing a new car soon too lol

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Recommend Dealer
Yes

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