Clark Bush | Page 2

In February 2024, I bought a Honda Passport from Scott Clark. The Salesperson told me the car had gone through a 182-point vehicle check. The Finance manager told me that Honda doesn't sell certified pre Clark. The Salesperson told me the car had gone through a 182-point vehicle check. The Finance manager told me that Honda doesn't sell certified pre-owned passports because there are so few of them on the market. Since the car had just over 17,000 miles, I knew the car was still covered by the manufacturer's warranty and was not overly concerned by the finance manager's comment. Before driving off the lot, I connected my phone to the car and as I was driving home, I called my wife. I could hear my wife but she could not hear me. I had the same problem after making several attempts to call her. Then I turned the radio on and after a minute or two, the radio would lose the station. The same issue occurred after several attempts. When I arrived home, I realized that the sensors that detect objects were not working. I returned the car the next day and advise the salesperson that if the car cannot be fixed, I want a full refund towards a different vehicle. I got a loaner, and the dealer kept the vehicle for about a week and could not fix the issues with the vehicle. To discourage me from returning the car, the sales manager told me that the vehicle broke after it was sold to me. He also said that if I were to return the vehicle, it needed to be traded for another vehicle at a loss. I allowed the manager to continue with his nonsensical logic and I made it clear that he can call the return whatever he wishes just as long as I received full credit for the returned Passport. In the end, I got full credit for the returned vehicle and I paid an additional 3k towards a 2023 model which was a certified pre-owned. I was totally disappointed with the level of lies and misrepresentation of the vehicle. I will never buy another vehicle from Scott Clark. I will take my car elsewhere for servicing. More

Report | Print

Louie is always pleasant and very friendly and knowledgeable makes every experience great and nice knowledgeable makes every experience great and nice More

Report | Print

Nothing spoken at signing is included. I was told I had extended maintenance which I do not have. The sales and finance managers verbal statements do not match the contract. I now have to I was told I had extended maintenance which I do not have. The sales and finance managers verbal statements do not match the contract. I now have to pay for maintenance. Tire rotation is included wherever I purchase tires - but not for me at Scott Clark Honda. At signing , I was told I could split payments- I can’t. I’m so uphappy with the car, service, financing and contract. More

Report | Print

The service at Scott Clark Honda was excellent. Service manager Wesley Rassmusen and his team have many years of experience and it shows in their work. I highly recommend Scott Clark Honda! Service manager Wesley Rassmusen and his team have many years of experience and it shows in their work. I highly recommend Scott Clark Honda! More

Report | Print

We had a delightful experience at Scott Clark Honda. Raymond was very professional and friendly. The finance man Leo was the best explained everything throughout the process. Raymond was very professional and friendly. The finance man Leo was the best explained everything throughout the process. More

Report | Print

Helwig Stewart was such an awesome salesman to us! From the video he sent to seeing him the next day when we bought our wonderful car, he was so helpful and kind! Thank you Helwig! From the video he sent to seeing him the next day when we bought our wonderful car, he was so helpful and kind! Thank you Helwig! More

Report | Print

Helwig helped me to get my dream car at a great price. Not only this, but I was able to walk away with the keys, the same day I first entered the dealership. Couldn’t have asked for a better experience bu Not only this, but I was able to walk away with the keys, the same day I first entered the dealership. Couldn’t have asked for a better experience buying my first car in the US More

Report | Print

No one returns calls. Make promises they dont keep. Very disappointed . Customer service is slack disappointed . Customer service is slack More

Report | Print

Hellwig Stuart was the best sales person I've dealt with,Ive went to at least 10 dealerships in my 20 years of buying cars, his Customer service and kindness was superior ,very knowledgeable as well ,I with,Ive went to at least 10 dealerships in my 20 years of buying cars, his Customer service and kindness was superior ,very knowledgeable as well ,I want to thank him and his company for Excellence . Sincere Jarrett More

Report | Print