Claudia Lopienski

I stumbled on Grand Subaru after having a poor service experience at Countryside Subaru. The Grand service team was great, so I used them a couple of times. Then I received an offer from Grand to purchase experience at Countryside Subaru. The Grand service team was great, so I used them a couple of times. Then I received an offer from Grand to purchase my Subaru and when I contacted them, I was connected with Jeff Schade. Jeff was a pleasure to work with. Professional, knowledgeable, genuine and helpful.Thought I did not qualify for the original offer, Jeff got me into the new car I wanted at a very reasonable price. The entire experience with Grand has been the best I’ve had with car dealerships. No hard sells or the xx tactics we’ve all experienced. From the finance guy to the person who helped me with tips and tricks to get the most out of my new Forrester Hybrid, it was a very pleasant and rewarding experience. I highly recommend Grand Subaru! More

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Greedy! $500 for battery and $ 300 for ONE tire pressure sensor. At Costco I got it for $200 and $100 respectively Never again ! $500 for battery and $ 300 for ONE tire pressure sensor. At Costco I got it for $200 and $100 respectively Never again ! More

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For my recent Subaru purchase, my thorough research covered all Subaru dealers in Illinois and Wisconsin. Jeff Schade and Grand Subaru were clearly superior with their professionalism, courtesy, promp covered all Subaru dealers in Illinois and Wisconsin. Jeff Schade and Grand Subaru were clearly superior with their professionalism, courtesy, prompt attention to detail and fairness in both the sale price and trade-in value. I did not purchase my new Subaru at Grand Subaru by accident; they earned my business by being far better than all others in every category. Their follow-up after the purchase and availability for additional questions is further evidence of the content of their character. Regardless of an hour and 40 minute drive from my home, my next Subaru purchase will be from Grand Subaru. Thank you Grand Subaru for a perfect car-buying experience! More

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Jeff was an awesome salesman! ! The best!! From start to finish we had such a wonderful experience working with him!! He’s the nicest person and helped us so much and we are so ! The best!! From start to finish we had such a wonderful experience working with him!! He’s the nicest person and helped us so much and we are so so happy with our purchase!! We would highly recommend Jeff and Grand Subaru!!! We are thrilled!! More

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Best pricing and great service from the start to the finish. Even went to another Subaru dealer to get the vehicle I wanted. finish. Even went to another Subaru dealer to get the vehicle I wanted. More

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Chase was super professional and his communication regarding our possible purchase of a Forrester Hybrid before we even came into the Dealership was best in class. Everyone at the dealership was fri regarding our possible purchase of a Forrester Hybrid before we even came into the Dealership was best in class. Everyone at the dealership was friendly, patient and helpful. More

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AMAZED! 5 Stars! I’ve been car shopping off and on for 6 months, I’ve watched hours of car reviews on you tube and talked to tons of owners on Facebook group 5 Stars! I’ve been car shopping off and on for 6 months, I’ve watched hours of car reviews on you tube and talked to tons of owners on Facebook groups, test drove new and used, sedans, crossovers and finally Outback’s. I was close to buying about 4 different vehicles over the last 3 months but the sales people and finance managers soured my taste for even wanting to buy anything from a dealership. I was able to get a email quote and set up a time to test drive the different trims with Gabriel Talpos. He was with a customer when I arrived and with in a minuet I was asked if I needed help unlike some dealers. Jeff Schade showed me all about the Outback’s and patiently answered all my questions and we even got to experience some Subaru like down pours. It was close to closing so I came back Saturday to try the Wilderness and it checked all the boxes, plus for me it had the most amazing acceleration of all the outback trims. Jeff was super patient and not pushy at all, the managers made a great offer that I didn’t even have to bargain for. The last part Finance managers.. always so scary. I worked with Chris Thomas, he was super pleasant! Quick and not pushy either, very friendly. I’ve never ever had a finance manager expierence that didn’t leave me with dread and being pushed around. Everyone I met at Grand Subaru was friendly and I can’t say enough about how different this dealership is for the better. I recommend you give them a shot and test drive some Subarus, they definitely don’t get the attention they should! More

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