

208 Reviews
Write a ReviewDealership Experience
9 yrs, 10 mos
Industry Experience
9 yrs, 10 mos
Languages Spoken
English
208 Reviews of Claudia Smith
August 29, 2025
You have wonderful and very eficient staff! I made the mistake of buying the EV before I had the charger installed in my garage! I made the mistake of buying the EV before I had the charger installed in my garage! More
Other Employees Tagged: Jason Espitia, Jose Aguilar, Cameron Kilbane
August 16, 2025
Well, it started off with an oil change and ended with me having to replace the hood latches on my Jeep. One of the technicians I guess did not see the keyhole on the hood latch proceeded to yank it off brea having to replace the hood latches on my Jeep. One of the technicians I guess did not see the keyhole on the hood latch proceeded to yank it off breaking the lock. It would not have bothered me if they had said something before they let me drive my Jeep home with a single latch, holding my hood down. When I noticed what happened I reached out to the lot. I had to drive back to the lot to show them that it was broken. They told me to order a new set, which I did and send them the invoice and they would reimburse me. When I sent the invoice, they gave me a credit to my account. I asked for an actual refund of a check, which of course red tape three weeks later still have not seen the check for the replacement hood latches. I really like the sales people here, but I will not be coming back to get my vehicle service here ever again. The fact that they allowed me to drive home with one hood latch, broken speaks volumes for how much stuff they cover up and don’t tell customers More
Other Employees Tagged: Jason Espitia, Chris Sebelski, Kendrick Lintecum, Shawn Dearing, Adam Barletta, Jose Aguilar, Brian Bahr, Jared Drew , Lori Bush
August 14, 2025
Great experience! Claudia was very easy to work with! No pressure! Finance department was quick and did not take up a lot of my time or pushy trying to sell me differe Claudia was very easy to work with! No pressure! Finance department was quick and did not take up a lot of my time or pushy trying to sell me different products for my new purchase on a vehicle! Very courteous and friendly dealership! This is my second purchase from this dealership. More
Other Employees Tagged: Jason Espitia, Jose Aguilar, Robert Lowry , Jonathon Barbosa
August 11, 2025
Claudia did a great job dealing with my xx and selling me a truck. Top notch!! a truck. Top notch!! More
Other Employees Tagged: Kendrick Lintecum
August 04, 2025
The sales team went above and beyond to find us exactly what we were looking for. Claudia was amazing to work with. what we were looking for. Claudia was amazing to work with. More
Other Employees Tagged: Jason Espitia, Jose Aguilar
August 04, 2025
Everyone I worked with was really friendly. It was a fast and easy process. Will recommend to others and will consider them for my next purchase. It was a fast and easy process. Will recommend to others and will consider them for my next purchase. More
Other Employees Tagged: Jason Espitia , Laura Voss
August 03, 2025
Thank you for finding the jeep I wanted. Everyone was knowledgeable and helpful. The process was simple Everyone was knowledgeable and helpful. The process was simple More
Other Employees Tagged: Jose Aguilar, Robert Lowry , Marshall Adams
August 02, 2025
Claudia went beyond is showing me vehicles and explaining everything! Wonderful experience When I got there Nick couldn't find vehicle I drove 75 miles to look at but with Claudia's help I did find a jeep. everything! Wonderful experience When I got there Nick couldn't find vehicle I drove 75 miles to look at but with Claudia's help I did find a jeep. More
Other Employees Tagged: Claudia Smith
August 01, 2025
Overall, I had a great experience at the dealership. The staff was knowledgeable, the selection was solid, and the process went smoothly once we got started. However, I was a bit disappointed that we we The staff was knowledgeable, the selection was solid, and the process went smoothly once we got started. However, I was a bit disappointed that we weren’t greeted or acknowledged when we first arrived. We had to ask for help before anyone engaged with us, which didn’t set the best first impression. That said, once we were assisted, the service improved significantly and everything else went well. I’d still recommend this dealership, but I hope they work on being more welcoming to customers as they walk in. More
Other Employees Tagged: Jason Espitia , Laura Voss
August 01, 2025
Claudia was the best! She made a complicated process very easy. All customers should go directly to her to make the new car journey simple as possible. She made a complicated process very easy. All customers should go directly to her to make the new car journey simple as possible. More
Other Employees Tagged: Robert Lowry , Laura Voss

