Dealership Experience
8 yrs, 7 mos
Languages Spoken
English
Spanish
180 Reviews
Write a Review180 Reviews of Claudia Zavala
June 26, 2019
Service needs to be faster It took multiple visits over the course of 9 weeks to get 4 fully functional new tires installed on my car. During installation of the tires, the pain It took multiple visits over the course of 9 weeks to get 4 fully functional new tires installed on my car. During installation of the tires, the paint was scratched off my car, and I had to take it back to be painted. Only my interactions with Dorinda, Lisa and Robert were great. Everyone else I spoke with was very unhelpful. I finally have my car back in one piece and looking beautiful again. More
Other Employees Tagged: Lisa Rice , Dorinda Phillips
June 20, 2019
Oil change Took a very long time for the oil change. When I went to check on my car it was parked out front and ready to go. Service was backed up and unorganize Took a very long time for the oil change. When I went to check on my car it was parked out front and ready to go. Service was backed up and unorganized. The work done was good and the staff is always friendly. Thanks More
Other Employees Tagged: Lisa Rice , Ricky Mussenden, Dorinda Phillips, Cindy Smith, Alacia Stancil
June 18, 2019
Prompt and Professional Prompt, curtious, no pressure to purchase more service other then what is scheduled. If something does show up, they explain in non pressure way. Leav Prompt, curtious, no pressure to purchase more service other then what is scheduled. If something does show up, they explain in non pressure way. Leaves you feeling as if you are in control. More
May 30, 2019
Effecient service Courteous and effecient service! The process to scheduling an appointment is fairly simple, user friendly, and the costumer service is top notch. I wo Courteous and effecient service! The process to scheduling an appointment is fairly simple, user friendly, and the costumer service is top notch. I would recommend Stingray Chevorlet. More
Other Employees Tagged: Ricky Mussenden
May 30, 2019
In and Out The service team was efficient, friendly, professional and informative. They explained what was going to be done, time it would take and where to wait The service team was efficient, friendly, professional and informative. They explained what was going to be done, time it would take and where to wait. They also asked if there were any questions. We were in and out for oil change, tire rotation and recall in 1 hour. More
Other Employees Tagged: Michael Allen , Joe Platt, Cindy Smith
May 10, 2019
Wonderful We have purchased 4 vehicles from Stingray. We have never had a problem servicing our vehicles. My recent visit was wonderful. Mr. Platt was very help We have purchased 4 vehicles from Stingray. We have never had a problem servicing our vehicles. My recent visit was wonderful. Mr. Platt was very helpful and informative as usual. I love Stingray!!!!! More
Other Employees Tagged: Lisa Rice , Dorinda Phillips, Joe Platt
May 02, 2019
Poor communication and poor service This dealership was asked to contact the consumer and keep them informed. Instead, the consumer had to contact the dealership to determine the status This dealership was asked to contact the consumer and keep them informed. Instead, the consumer had to contact the dealership to determine the status of the vehicle, was given a repaired vehicle with no warranty, was dirty, with track left over from their personnel. Everything was completely unacceptable. The only positive was the ladies at the front service desk, Lisa, Claudia, and Alacia. In addition, the Service Manager Justin, seemed unconcerned with my complaints. More
Other Employees Tagged: Lisa Rice , Jay Hancovsky, Justin Lawson, Alacia Stancil
April 19, 2019
Lisa is the best. Lisa & her whole team is the best they went the extra mile to get me everything I needed done in a timely manner. Also joe the service advisor is very Lisa & her whole team is the best they went the extra mile to get me everything I needed done in a timely manner. Also joe the service advisor is very nice and helpful. & BJ is fantastic at always putting me in a car while my car is being kept. More
Other Employees Tagged: Geoff Flournory, Lisa Rice , Joe Platt, Alacia Stancil
March 22, 2019
The Best Service Around Stingray's service department has seen me several times recently. They are always fast, friendly, and very knowledgeable. Each time I've visited I th Stingray's service department has seen me several times recently. They are always fast, friendly, and very knowledgeable. Each time I've visited I think they can't exceed their service excelance, but they find a way the next time to be even better. They treat me like family. I'm a customer for life. More
Other Employees Tagged: Lisa Rice , Dorinda Phillips, Cindy Smith, Alacia Stancil
March 04, 2019
Great people Everyone was very nice, helpful, accommodating. Nice area for waiting and priced well. I don't remember the name of the person who helped me. She told Everyone was very nice, helpful, accommodating. Nice area for waiting and priced well. I don't remember the name of the person who helped me. She told me she owned a Spark as well and we chatted a little. Very sweet. I selected all the female names since it won't let me progress otherwise and I don't remember her name. More
Other Employees Tagged: Lisa Rice , Dorinda Phillips, Cindy Smith, Alacia Stancil
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