Clay Garrett | Page 8

Extra Mile! My purchase required the sales team to go the extra mile and they did that. I felt like they worked for me and were fighting to get me the best deal My purchase required the sales team to go the extra mile and they did that. I felt like they worked for me and were fighting to get me the best deal verse the other way around. They setup a one on one training session to go over my vehicle and give me the training I needed to understand how to operate everything. In this day of highly technological vehicles this is greatly needed. I will gladly return here to get my vehicle serviced and for purchasing future vehicles. More

by sj98 Verified Customer Verified Customer

Report | Print

Best car for safety! The dealership personnel (John-Michael Mosqueda, salesman, Clay Garrett, sales consultant, & Brian Button, finance manager) were all fantastic, patien The dealership personnel (John-Michael Mosqueda, salesman, Clay Garrett, sales consultant, & Brian Button, finance manager) were all fantastic, patient, & ultimately accommodating. It's a "large" financial purchase which one must do their research homework and come prepared for negotiations. I just personally loathe the auto sale process. Main reason I chose the Subaru Outback Limited? It was the best fit for my criteria of safety, resale value, & reliability. More

by IBVee Verified Customer Verified Customer

Report | Print

Awesome Experience Am over 50years old, this was the first time, I actually found the whole transaction almost enjoyable. From my Sales Consultant Nick to the Finance gu Am over 50years old, this was the first time, I actually found the whole transaction almost enjoyable. From my Sales Consultant Nick to the Finance guy Brian....very nice. More

by craftycraft66 Verified Customer Verified Customer

Report | Print

Good experience I didn’t get the typical “salesman” vibe from Clay - which I really appreciated. Five Star did’t have the Forester I wanted, and they weren’t going t I didn’t get the typical “salesman” vibe from Clay - which I really appreciated. Five Star did’t have the Forester I wanted, and they weren’t going to be getting it in. He found one that was scheduled to be delivered to a different dealership. And got it for me. I figured that once I bought the Forester, I wouldn’t hear from him again. But He has followed up multiple times to see if everything is going ok, or if I have questions. The one question I had, he responded quickly. More

Report | Print

Excellent sales and finance people. Clay was really personable and professional. He was prompt in calling and follow up information about the vehicle I purchased. The finance department Clay was really personable and professional. He was prompt in calling and follow up information about the vehicle I purchased. The finance department was efficient and friendly. More

Report | Print

Great experience Service writer's are always helpful and professional.We live over an hour from the dealership and the service manager has always gone above and beyond Service writer's are always helpful and professional.We live over an hour from the dealership and the service manager has always gone above and beyond to take car of my family. We have purchased three Subie in two years from Clay which is outstanding, Thanks from the Maddux's More

Report | Print

Used car buying experience w/ Clay Easy to work with, polite, respectful, knowledgeable about the car buying process. We had a tall order and needed a solution fast and Clay was very he Easy to work with, polite, respectful, knowledgeable about the car buying process. We had a tall order and needed a solution fast and Clay was very helpful in making that happen. More

Report | Print

Product knowledge expert! Was pleasantly surprised to visit Five Star Subaru in Grapevine TX and have one of my favorite car buying experiences ever! Special occasion-Son turn Was pleasantly surprised to visit Five Star Subaru in Grapevine TX and have one of my favorite car buying experiences ever! Special occasion-Son turning 16! Clay detailed the features and benefits of 3 different cars to us. I did not realize the dealership had closed for the night. That was because Clay didn’t care about the time. He focused on making this a special occasion for my son. The finance department was honest-direct and easy to deal with. Really highlighted products that would benefit my son when he is on his own at college in a few years. Outstanding experience overall! More

Report | Print

First class experience Professional, personal, friendly, knowledgeable and willing to help at any time. Our experience with Clay and Five Star has been exceptional. They see Professional, personal, friendly, knowledgeable and willing to help at any time. Our experience with Clay and Five Star has been exceptional. They seem to go out of their way to take the hassles out of the traditional car buying experience. I recommend them highly. More

Report | Print

Fantastic new car buying experience From the time we first walked in 4 months ago until our purchase today the staff here have been nothing but friendly and knowledgeable. We went in loo From the time we first walked in 4 months ago until our purchase today the staff here have been nothing but friendly and knowledgeable. We went in looking at what Subaru had to offer and never once felt pressured to make a purchase that day. Clay Garrett took in our concerns and understood our financial situation, taking time to earn our long term business and not just a quick sale. When we were ready to buy he jumped into action and found our dream Forester with in a day. Brian Button our finance person made the paperwork process quick and easy. This car buying experience has been the easiest I have ever had and they will have our business in the future. More

Report | Print