Clayton Geaslin
Clayton Geaslin at NYE Toyota

Clayton Geaslin | Page 9

Service Manager

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.8
99 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

24 yrs, 3 mos

4.8

99 Reviews

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99 Reviews of Clayton Geaslin

November 03, 2024

Dealership Rating
Employee Rating

Horrible, I would give zero stars if allowed. There is clearly underhanded behavior going on at this dealership. More

by law1981.lw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Judy Winters

October 28, 2024

Dealership Rating
Employee Rating

The employees in the service department at NYE are always very helpful and kind to me. They answer any questions I have and don't try to rope me into buying unnecessary services. I've never had a bad experie More

by Cw15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery

Oct 30, 2024

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 26, 2024

Dealership Rating
Employee Rating

Andrew was very kind and made sure everything was done right and kept me informed on to what was going on, I was very grateful for his support!! Thank you! More

by dmartin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 21, 2024

Dealership Rating
Employee Rating

Grateful that they squeezed me into their schedule with little notice. Notifications were appreciated throughout the process Excellent More

by FRED.PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 19, 2024

Dealership Rating
Employee Rating

The work that was ordered was done correctly. The items on the dashboard were not addressed- there was one tire that was underinflated. The clock was not reset. It would have been nice if those 2 More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 12, 2024

Dealership Rating
Employee Rating

Thank you excellent customer service and care I am really happy with the service looking forward to do business with you NYE Toyota soon More

by WWAP2323
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

October 12, 2024

Dealership Rating
Employee Rating

Fast quick service. Repair completed at the price that was quoted Was able to add oil change at last minute and was out in little over an hour More

by RMEISS115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Trombley

October 07, 2024

Dealership Rating
Employee Rating

Respectful pleasant informative nice folks to work with they were prompt and I was kept abreast of any changes More

by DANSAULSGIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery

Oct 11, 2024

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 03, 2024

Dealership Rating
Employee Rating

The dealership was really good of getting me in and out however it was a brand new tundra (less than a week old) and I had to bring it in twice for the same issue. More

by Jacob Vaccaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

September 25, 2024

Dealership Rating
Employee Rating

Safety recall handled perfectly. Timely service stop. I was greeted by the service agent and given a good timeframe for the repair. Received a pickup call and was on my way. More

by vadoty17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Holly Johnson , Charles Bauer, Fred Firsching

Sep 26, 2024

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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