Clayton Prescott

Loaner was appreciated, service advisor was very friendly and communicated well. However, a 12,000 dollar quote on a repair that “might” fix the problem instead of completing thorough diagnostics to truly de and communicated well. However, a 12,000 dollar quote on a repair that “might” fix the problem instead of completing thorough diagnostics to truly determine root cause was disappointing on behalf of the technicians. Furthermore, failure to reassemble my interior correctly causing interior LED accent lights to be inop, and speaker feedback present through a loose ground added to frustrations. Will be exploring other service locations moving forward. More

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My experience with your service department was excellent. Having recently purchased an NSX, I wasn’t really sure about where to get it serviced since it’s not your typical car. Asking around, I heard that Ac Having recently purchased an NSX, I wasn’t really sure about where to get it serviced since it’s not your typical car. Asking around, I heard that Acura Columbus was the place to go. I was not disappointed. Everything I wanted done (oil change and brake fluid change) was taken care of by a master technician within the time promised. Everyone in the service department were very friendly and professional. They get an A+ from me. 🙂 More

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Clay, makes repairs easy to understand. And, he lets me ask all the questions I need about my car. He never makes me feel less than. Thank you! And, he lets me ask all the questions I need about my car. He never makes me feel less than. Thank you! More

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The service department is always incredibly fast and courteous. Their pick up service is an amazing bonus! courteous. Their pick up service is an amazing bonus! More

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We were waited on quickly and efficiently from drop off, getting a loaner car and picking up our car! Everyone was friendly! getting a loaner car and picking up our car! Everyone was friendly! More

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Came in with an unusual situation - lights flashing with car turned off. .Did the inspection only to find out that nothing was wrong. Maybe gremlins were in the car. Very strange. car turned off. .Did the inspection only to find out that nothing was wrong. Maybe gremlins were in the car. Very strange. More

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They have it down to a science, the service department was professional and got my vehicle in and out within a couple of hours on a recall issue. The best service I have had in years…..Thank you !! was professional and got my vehicle in and out within a couple of hours on a recall issue. The best service I have had in years…..Thank you !! More

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Great customer service. Communicative. Followed up afterward. Professional. Thanks for making the unpleasant experience of car repair more bearable. Communicative. Followed up afterward. Professional. Thanks for making the unpleasant experience of car repair more bearable. More

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Acura Columbus always seems to exceed my previous visit. The staff is amazing from valet to check out. Zach was great! He was extremely patient answering my zillion of questions and explained everything. I The staff is amazing from valet to check out. Zach was great! He was extremely patient answering my zillion of questions and explained everything. I felt comfortable leaving and knowing my car was handled with care and I wasn't being scammed. I absolutely love this place! More

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Set me up with a free oil changed and filled my tires too. Very friendly and kind people too. Very friendly and kind people More

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