Clayton Prescott

This dealership has a great professional team! Service scheduling and follow up are timely. Always greeted with courteous staff at arrival. Services were finished on time as estimated, and a det Service scheduling and follow up are timely. Always greeted with courteous staff at arrival. Services were finished on time as estimated, and a detailed report was provided at the end. Very nice dealership! More

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Thank you so much Todd. He took great care of me and made everything easy He took great care of me and made everything easy More

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Clayton Prescott was so nice. It was like we were friends even though I have to go back because they didn’t have everything I needed. He said he’ll take care of me and I believe i It was like we were friends even though I have to go back because they didn’t have everything I needed. He said he’ll take care of me and I believe it. More

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Great service and people! I recommend their service department to all seeking honesty in repairs! I recommend their service department to all seeking honesty in repairs! More

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Great service experience. Acura Columbus fixed the Tire Pressure Monitoring System on my car after I had tires replaced at a tire shop. Acura Columbus kept my car for 1-1/2 da Acura Columbus fixed the Tire Pressure Monitoring System on my car after I had tires replaced at a tire shop. Acura Columbus kept my car for 1-1/2 days and service advisor Prescott provided text updates to keep me informed at each step of the process. More

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Need to reevaluate how your approval process for additional recommended services. I tried to approve online from text msg link - final approval after signature didn’t work; called service and left additional recommended services. I tried to approve online from text msg link - final approval after signature didn’t work; called service and left vmail with approval and also texted the technician with approval. None of the approvals were received and now I have to make a 2nd trip to finish services. More

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Great group of people working for this company that says a lot about the management and the ownership I have trusted them for years! Keep up the good work. a lot about the management and the ownership I have trusted them for years! Keep up the good work. More

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Excellent customer service and timely. My advisor, Jamie, was very communicative helpful. Especially given another Acura dealer in Cleveland caused the issue. Acura Columbus made it right! My advisor, Jamie, was very communicative helpful. Especially given another Acura dealer in Cleveland caused the issue. Acura Columbus made it right! More

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I was so surprised that there still is a business that treats you so kindly. From the gentleman that checked me in to the friendly staff. I told all my clients about Acura of Columbus and I even had peopl treats you so kindly. From the gentleman that checked me in to the friendly staff. I told all my clients about Acura of Columbus and I even had people with other cars ask if they could bring their cars there. I couldn’t be more happy and when I do need a new car this is the place I will go to. More

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I have been coming here for years for my 2013 Acura TL - always great service. The team is kind, responsive, and update me of what the issues are by order of urgency when I bring my car in. Whether I stay o always great service. The team is kind, responsive, and update me of what the issues are by order of urgency when I bring my car in. Whether I stay onsite or get a “Lyft” to where I need to be, their response time is timely and they keep me well-informed. I have been helped by Todd Skidmore, Jami Meredith, Zach Zuene, and Clayton Prescott - an amazingly wonderful team that goes the extra mile EVERY time and exude professionalism/care in all they do. A huge thank you to the service team on the floor and in the shop - I am grateful! I will keep coming back! More

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