James Perrin

Excellent customer service and timely. My advisor, Jamie, was very communicative helpful. Especially given another Acura dealer in Cleveland caused the issue. Acura Columbus made it right! My advisor, Jamie, was very communicative helpful. Especially given another Acura dealer in Cleveland caused the issue. Acura Columbus made it right! More

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Very pleasant experience, clean waiting area, knowledgeable staff and helpful. Didn’t mind waiting for the services to be completed at quoted price knowledgeable staff and helpful. Didn’t mind waiting for the services to be completed at quoted price More

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Columbus Acura takes customer service to a new level. . service team are professional, courteous, and prompt! . service team are professional, courteous, and prompt! More

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The service department is always friendly and helpful. The service was done in a timely manner and the waiting area was clean and comfortable. The service was done in a timely manner and the waiting area was clean and comfortable. More

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Acura Columbus exceeds my expectations every single time I go for service. From the valets who greet me, to the service advisors, parts department personnel, to the cashier. Specifically today, Laural (cust I go for service. From the valets who greet me, to the service advisors, parts department personnel, to the cashier. Specifically today, Laural (customer service rep who answered my call) James (cashier, and I think he was filling in for Jami today), and Eric (Parts) on this visit. Love this dealership! More

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The loaner car was nice. They fixed the leak from the oil pan a little pricey that is why I gave a 4 vs 5 rating. Other than that great service They fixed the leak from the oil pan a little pricey that is why I gave a 4 vs 5 rating. Other than that great service More

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Excellent customer service, clear and consistent communication, and the work was completed on time. I highly recommend Acura Columbus. communication, and the work was completed on time. I highly recommend Acura Columbus. More

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I find this dealership to be very snotty. They are not warm and welcoming. That has not been my experience. They are not warm and welcoming. That has not been my experience. More

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James took great care of me and made sure to get me what I need cause he found my tires and will get me back in Saturday to put them on great services I need cause he found my tires and will get me back in Saturday to put them on great services More

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The service is great, and my car works so well after it. I will keep the car service being updated. I will keep the car service being updated. More

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