Great service and people!
I recommend their service department to all seeking honesty in repairs!
I recommend their service department to all seeking honesty in repairs!
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by StevenM
Service Price Transparency
Sep 12, 2026 -
Acura Columbus responded
Thanks for the recommendation! We appreciate it! So nice of you.
- John Connelly
Owner/Acura Columbus
I was very satisfied with the service I received on my
RDX.. Everyone I interacted with was very knowledgeable and helpful.
RDX.. Everyone I interacted with was very knowledgeable and helpful.
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by lbesser
Service Price Transparency
Sep 12, 2026 -
Acura Columbus responded
Thank you! Very nice and greatly appreciated. Have a good weekend!
- John Connelly
Consistently excellent service - for small & big things.
Got to service for an oil change at 8:30 and was gone by 9:30. Thank you
Got to service for an oil change at 8:30 and was gone by 9:30. Thank you
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by Stanekg48
Service Price Transparency
Sep 10, 2026 -
Acura Columbus responded
Thank you so much! Very nice. We appreciate it.
- John Connelly
Owner/Acura Columbus
Excellent customer service and timely.
My advisor, Jamie, was very communicative helpful. Especially given another Acura dealer in Cleveland caused the issue. Acura Columbus made it right!
My advisor, Jamie, was very communicative helpful. Especially given another Acura dealer in Cleveland caused the issue. Acura Columbus made it right!
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by mbland610
Service Price Transparency
Aug 16, 2026 -
Acura Columbus responded
I am glad Jami and the team could make it right – I really hope you’ll enjoy your Acura. Thanks for taking the time to write and to let us know.
Thanks,
John Connelly
Owner/Acura Columbus
Very pleasant experience, clean waiting area,
knowledgeable staff and helpful. Didn’t mind waiting for the services to be completed at quoted price
knowledgeable staff and helpful. Didn’t mind waiting for the services to be completed at quoted price
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by Dchip39
Service Price Transparency
Jul 24, 2026 -
Acura Columbus responded
Thank you so much for taking the time to write - very nice and greatly appreciated!
- John Connelly
Owner/Acura Columbus
Columbus Acura takes customer service to a new level.
. service team are professional, courteous, and prompt!
. service team are professional, courteous, and prompt!
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by lo101156
Jul 20, 2026 -
Acura Columbus responded
So nice!! Thank you. We really appreciate it.
Thanks,
John Connelly
Owner/Acura Columbus
The service department is always friendly and helpful.
The service was done in a timely manner and the waiting area was clean and comfortable.
The service was done in a timely manner and the waiting area was clean and comfortable.
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by jzilla.je
Service Price Transparency
Jul 01, 2026 -
Acura Columbus responded
Thank you so much - very nice!
- John Connelly
Owner/Acura Columbus
Acura Columbus exceeds my expectations every single time
I go for service. From the valets who greet me, to the service advisors, parts department personnel, to the cashier. Specifically today, Laural (cust
I go for service. From the valets who greet me, to the service advisors, parts department personnel, to the cashier. Specifically today, Laural (customer service rep who answered my call) James (cashier, and I think he was filling in for Jami today), and Eric (Parts) on this visit. Love this dealership!
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by rhondaroo13
Service Price Transparency
Other Employees Tagged:
Eric, Laural
Jul 01, 2026 -
Acura Columbus responded
Thank you so much! Glad Laural, James and Eric could help. Very nice of you to tell us and we appreciate it!
- John Connelly
Owner/Acura Columbus
The loaner car was nice.
They fixed the leak from the oil pan a little pricey that is why I gave a 4 vs 5 rating. Other than that great service
They fixed the leak from the oil pan a little pricey that is why I gave a 4 vs 5 rating. Other than that great service
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by victor.rosenberg
Service Price Transparency
Jun 17, 2026 -
Acura Columbus responded
Thanks Victor - glad all is well with your car.
- John Connelly
Owner/Acura Columbus
Excellent customer service, clear and consistent
communication, and the work was completed on time. I highly recommend Acura Columbus.
communication, and the work was completed on time. I highly recommend Acura Columbus.
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by HussenHussengure
Service Price Transparency
Jun 05, 2026 -
Acura Columbus responded
Thanks for the recommendation - we appreciate it! Glad James and the team could help. Have a good weekend!
- John Connelly
Owner/Acura Columbus