James Perrin
James Perrin at Acura Columbus

James Perrin

Service BDC/Advisor

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

Contact Me
4.7
16 Reviews

Dealership Experience

1 yr, 10 mos

4.7

16 Reviews

Write a Review

16 Reviews of James Perrin

September 12, 2026

Dealership Rating
Employee Rating

Great service and people! I recommend their service department to all seeking honesty in repairs! More

by StevenM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2026

Acura Columbus responded

Thanks for the recommendation! We appreciate it! So nice of you. - John Connelly Owner/Acura Columbus

September 11, 2026

Dealership Rating
Employee Rating

I was very satisfied with the service I received on my RDX.. Everyone I interacted with was very knowledgeable and helpful. More

by lbesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Connelly

Sep 12, 2026

Acura Columbus responded

Thank you! Very nice and greatly appreciated. Have a good weekend! - John Connelly

September 09, 2026

Dealership Rating
Employee Rating

Consistently excellent service - for small & big things. Got to service for an oil change at 8:30 and was gone by 9:30. Thank you More

by Stanekg48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2026

Acura Columbus responded

Thank you so much! Very nice. We appreciate it. - John Connelly Owner/Acura Columbus

August 10, 2026

Dealership Rating
Employee Rating

Excellent customer service and timely. My advisor, Jamie, was very communicative helpful. Especially given another Acura dealer in Cleveland caused the issue. Acura Columbus made it right! More

by mbland610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jami Meredith, Clayton Prescott

Aug 16, 2026

Acura Columbus responded

I am glad Jami and the team could make it right – I really hope you’ll enjoy your Acura. Thanks for taking the time to write and to let us know. Thanks, John Connelly Owner/Acura Columbus

July 22, 2026

Dealership Rating
Employee Rating

Very pleasant experience, clean waiting area, knowledgeable staff and helpful. Didn’t mind waiting for the services to be completed at quoted price More

by Dchip39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2026

Acura Columbus responded

Thank you so much for taking the time to write - very nice and greatly appreciated! - John Connelly Owner/Acura Columbus

July 16, 2026

Dealership Rating
Employee Rating

Columbus Acura takes customer service to a new level. . service team are professional, courteous, and prompt! More

by lo101156
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune

Jul 20, 2026

Acura Columbus responded

So nice!! Thank you. We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

June 29, 2026

Dealership Rating
Employee Rating

The service department is always friendly and helpful. The service was done in a timely manner and the waiting area was clean and comfortable. More

by jzilla.je
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Acura Columbus responded

Thank you so much - very nice! - John Connelly Owner/Acura Columbus

June 26, 2026

Dealership Rating
Employee Rating

Acura Columbus exceeds my expectations every single time I go for service. From the valets who greet me, to the service advisors, parts department personnel, to the cashier. Specifically today, Laural (cust More

by rhondaroo13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric, Laural

Jul 01, 2026

Acura Columbus responded

Thank you so much! Glad Laural, James and Eric could help. Very nice of you to tell us and we appreciate it! - John Connelly Owner/Acura Columbus

June 17, 2026

Dealership Rating
Employee Rating

The loaner car was nice. They fixed the leak from the oil pan a little pricey that is why I gave a 4 vs 5 rating. Other than that great service More

by victor.rosenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Acura Columbus responded

Thanks Victor - glad all is well with your car. - John Connelly Owner/Acura Columbus

June 05, 2026

Dealership Rating
Employee Rating

Excellent customer service, clear and consistent communication, and the work was completed on time. I highly recommend Acura Columbus. More

by HussenHussengure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

Acura Columbus responded

Thanks for the recommendation - we appreciate it! Glad James and the team could help. Have a good weekend! - John Connelly Owner/Acura Columbus

1

Dealership Inventory (189 Vehicles)

new 2026 Acura ADX car, priced at $46,730
2026 Acura ADX
new
Platinum White Pearl exterior
CVT
All-wheel Drive
new 2026 Acura MDX car, priced at $69,230
2026 Acura MDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $69,230
2026 Acura MDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $61,830
2026 Acura MDX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $69,855
2026 Acura MDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $78,180
2026 Acura MDX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive