Cleveland Horton

Great place to do business. Every staff that you encounter is greeted with a spoken kind word and a smile. Your salesman, Cleveland felt like good family. Every staff that you encounter is greeted with a spoken kind word and a smile. Your salesman, Cleveland felt like good family. More

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Car purchasing can be difficult but the team at Volvo Silver Spring made it easy. I would highly recommend this dealership and plan to be back in the distant future. Thanks again for the support, Clevela Silver Spring made it easy. I would highly recommend this dealership and plan to be back in the distant future. Thanks again for the support, Cleveland and Luis! More

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Great service friendly and does not use high-pressure tactics like so many other dealerships. Would highly recommend. tactics like so many other dealerships. Would highly recommend. More

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Cleveland and Woody made the buying process really simple and easy. They picked me up from the train station with the vehicle, made the paperwork process efficient, and offered a great price. and easy. They picked me up from the train station with the vehicle, made the paperwork process efficient, and offered a great price. More

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Very friendly, personable courteous staff. Willing to help. Reasonable wait time, however the staff make up for it. Willing to help. Reasonable wait time, however the staff make up for it. More

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It was a very professional dealership. Everyone was helpful. I've been to other dealerships where no one was helpful or seemed to care. Everyone was helpful. I've been to other dealerships where no one was helpful or seemed to care. More

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Mr. Horton exceeded my expectations for quality customer service. He was very professional, courteous, friendly. He has a great sense of humor, which I apreciated. He was very detailed and addressed all service. He was very professional, courteous, friendly. He has a great sense of humor, which I apreciated. He was very detailed and addressed all of my concerns. Mr. Horton was an example of what is to be expected at this Dealership. I was especially impressed with the diversity and quality of care of the entire staff that I had the pleasure of working with. Will definitely recommend Mr. Horton and the dealership when the opportunity arises. More

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I recently purchased a CPO Volvo C40 from this dealer and was very pleased with the entire transaction. Cleveland Horton went above and beyond, from sending me a personalized video tour of the car when I fir was very pleased with the entire transaction. Cleveland Horton went above and beyond, from sending me a personalized video tour of the car when I first expressed interest online to being responsive, thoughtful, and reasonable during the purchase negotiation. There were a few minor non-mechanical issues with the car after purchase, but Justin Menzies in the service department made sure my experience with the warranty repairs was as smooth as possible, from ensuring I had a loaner vehicle to keeping me updated on the process. I highly recommend Volvo Silver Spring, and Cleveland Horton and Justin Menzies specifically. More

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2nd car I’ve bought here. Wonderful, helpful staff and comfortable buying experience! Cleveland Horton was a joy to work with! I highly recommend him. Wonderful, helpful staff and comfortable buying experience! Cleveland Horton was a joy to work with! I highly recommend him. More

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Excellent! Everyone was very helpful, courteous and professional. This is my fourth Volvo and I purchased them all from this dealership. Service is always outst Everyone was very helpful, courteous and professional. This is my fourth Volvo and I purchased them all from this dealership. Service is always outstanding. More

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