Great Gret service , quick , efficient Everything was
great . The service is fast and efficient. Great people working there
great . The service is fast and efficient. Great people working there
More
by NICOLASIERVOMIAMI
Verified Customer
Verified Customer
Other Employees Tagged:
Cleverton Da Silva
Jan 31, 2026 -
Braman BMW Miami responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
Great and friendly experience.
He was very helpful and very explained well all my questions.
He was very helpful and very explained well all my questions.
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by SMUSOLINO
Verified Customer
Verified Customer
Jan 25, 2026 -
Braman BMW Miami responded
Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon!
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
My service advisor Sergio has always been excellent.
He goes above and beyond to give me top customer service. Thank you !
He goes above and beyond to give me top customer service. Thank you !
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by MARTINEZMIGDALIA512
Verified Customer
Verified Customer
Service Price Transparency
Jan 24, 2026 -
Braman BMW Miami responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Nowhere Else but Braman BMW Miami
Thank you,
Luis Matos
Service Director
Salesperson Roberto Blanco is the best and greatest of
all time!!!!!! The manager Luis Reyes and finance manager were excellent. I had a great experience.
all time!!!!!! The manager Luis Reyes and finance manager were excellent. I had a great experience.
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by RCARRERAS50
Verified Customer
Verified Customer
Other Employees Tagged:
Cleverton Da Silva
Jan 08, 2026 -
Braman BMW Miami responded
Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon!
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
Great assistance and care It is very customer oriented
and very friendly. It is also very efficient
and very friendly. It is also very efficient
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by AGUIRRECFO
Verified Customer
Verified Customer
Other Employees Tagged:
Cleverton Da Silva
Jan 04, 2026 -
Braman BMW Miami responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
Amazing as usual thanks to Hèctor antunez Profesional,
attentive, clear and accommodating. Amazing amazing amazing experience
attentive, clear and accommodating. Amazing amazing amazing experience
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by ARISALAW
Verified Customer
Verified Customer
Other Employees Tagged:
Cleverton Da Silva
Dec 27, 2025 -
Braman BMW Miami responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
We purchased our first family car site, unseen and car
was covered with dents and front grill cracked and rear bumper cracked and damaged, door dinges all over, ripped leather, broken plastic covers, didn
was covered with dents and front grill cracked and rear bumper cracked and damaged, door dinges all over, ripped leather, broken plastic covers, didn't see car until after signing paperwork. One of the worst car buying experiences. Car was touched up to try to hide all the hidden damages.
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by TRITSCHLER21
Verified Customer
Verified Customer
Other Employees Tagged:
Cleverton Da Silva
Dec 08, 2025 -
Braman BMW Miami responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
The dealer is like a Moët Painting.
It's looks good from the outside and far away. Unfortunately, it's not! The lack of customer service is horrible. Your service drive, is a HOT MESS!
It's looks good from the outside and far away. Unfortunately, it's not! The lack of customer service is horrible. Your service drive, is a HOT MESS! I am very disappointed. I will most likely not be returning to Braman for anything
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by Lunar509
Verified Customer
Verified Customer
Other Employees Tagged:
Cleverton Da Silva
Dec 08, 2025 -
Braman BMW Miami responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
The best experience That I have had buying a car.
Everyone was friendly and knowledgeable.
Everyone was friendly and knowledgeable.
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by JAMESCOLSON0
Verified Customer
Verified Customer
Other Employees Tagged:
Marcel
Oct 20, 2025 -
Braman BMW Miami responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Braman BMW Miami are glad to have you as a customer.
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
Said they serviced the car and added 7k to dealer fees
and car was not serviced when I took it to my shop at home and the rim was bent was very disappointed
and car was not serviced when I took it to my shop at home and the rim was bent was very disappointed
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by Jack
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2025 -
Braman BMW Miami responded
Thank you for bringing this to our attention, Jack, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
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