Cliff Webb
Cliff Webb at Jim Coleman Honda

Cliff Webb | Page 12

Service Advisor

Jim Coleman Honda

12441 Auto Dr
Clarksville, MD 21029

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155 Reviews
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155 Reviews

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155 Reviews of Cliff Webb

October 04, 2017

Dealership Rating
Employee Rating

Excellent Experience at JCH I've had an excellent service experience at JCH. Cliff Webb, my service advisor, is very professional, knowledge, and courteous. Cliff goes above and More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2017

Jim Coleman Honda responded

Thank you for the feedback. We are happy that you had a great service visit here with us. We are delighted to know our team members provided you with great service and Cliff went above and beyond to meet all your needs. We can't wait to see you next time. Drive safe!

August 01, 2017

Dealership Rating
Employee Rating

Cliff Webb As has been the case numerous times before, received excellent service and honest advice from advisor Cliff Webb. Had an oil and filter change and ti More

by PRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2017

Jim Coleman Honda responded

Thank you for the great review. We are pleased to hear that you had a great service experience here with us at Jim Coleman Honda. We are delighted to hear that your service was great and our team members did a great job of taking care of you. We look forward to the next time you are in. Have a wonderful weekend.

May 19, 2017

Dealership Rating
Employee Rating

Superior Service for an older vehicle Cliff in the Service Department did an excellent job of explaining the repairs that were needed and my available options. I have owned this vehicle f More

by pilot2003july
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2017

Jim Coleman Honda responded

Thank you so much for your wonderful 5 star review and compliments! We are thrilled to hear that Cliff was able to explain all your repairs and made your visit with easy and enjoyable. We look forward to your next visit. Thanks again and have a great holiday weekend.

May 18, 2017

Dealership Rating
Employee Rating

Air Bag Recall Replacement Cliff Webb followed up with a phone call that the work was completed and complimentary maintenance inspection was done and feedback was provided on th More

by JamesS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2017

Jim Coleman Honda responded

HI, Thank you so much for the 5 star review and compliments on our customer service. We are thrilled to hear that Cliff was able to take car of all your questions and we look forward to seeing you again. Have a great weekend!

April 05, 2017

Dealership Rating
Employee Rating

Recall Cliff was exceptional from start to finish.My initial conversation was met with courtesy. After bringing car in, Cliff provided customer service beyon More

by Amberg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 05, 2017

Jim Coleman Honda responded

HI Amberg, Thank you for the 5 star review!! We are so happy to hear that Cliff showed exceptional customer service and we hope you continue to use us in the future!

March 21, 2017

Dealership Rating
Employee Rating

Excellent service We received excellent customer service from Cliff Webb in the service department and Ravi Gowda in sales. Both worked hard to ensure we got the best More

by The Vals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ravi Gowda

Apr 04, 2017

Jim Coleman Honda responded

Thank you for the 5 Star review!! We appreciate your business and are so happy to hear that Cliff and Ravi took great care of you! We hope you continue using us for your future car buying needs.

March 02, 2017

Dealership Rating

Service A 123- service mgr- Clifton Webb I really appreciate the excellent service of Cliff Webb and of course his team of mechanics. He is professional, courteous and friendly. We live clos More

by tess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: auto mechanic (Did not get his name)

Mar 08, 2017

Jim Coleman Honda responded

Tess, Thank you so much for your 5 star review! We will pass your compliments on to Cliff; Excellent service is the key we use to drive our business here at Jim Coleman Honda. We appreciate your loyalty and can't wait to help you with your next Honda needs. Drive Safe!

March 01, 2017

Dealership Rating
Employee Rating

Exceptional Cliff Webb is extremely customer oriented and always takes great care of ensuring my service is timely complete and within budget. He is very knowledg More

by Hunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2017

Jim Coleman Honda responded

Thank you very much for the 5 star rating! Jim Coleman Honda always strives to deliver the best possible customer service. We're happy to hear that Cliff went above and beyond to make you feel comfortable and satisfied with your service. Drive safe!

February 24, 2017

Dealership Rating

Great Customer Service My service was great, they got me in and out. I wanted to say I have always received a friendly greeting from Purvis and Cliff in the Service departm More

by tttt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Purvis Burke , Sam Wu

Mar 28, 2017

Jim Coleman Honda responded

We want all of our clients to feel like family at Jim Coleman. We are so happy that this is exactly how Sam, Purvis and Cliff made you feel! We will pass this compliment on to them, and we can't wait to help you with your next car need!

February 22, 2017

Dealership Rating
Employee Rating

Simplistic service for basic needs The dealership itself doesn't offer much to the customer- ONLY its presidents club members. Other dealerships will offer free services in the first ye More

by Wmk123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2017

Jim Coleman Honda responded

We are so happy you had such a wonderful experience with Cliff. We will absolutely forward the compliment to him! Drive Safe!

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