Clifton Good | Page 13

Smooth and Efficient I had a great experience here at Donovan Auto Used sales. I found a reasonably priced Mazda CX-5 on CarGurus.com and called before the salesmen knew t I had a great experience here at Donovan Auto Used sales. I found a reasonably priced Mazda CX-5 on CarGurus.com and called before the salesmen knew they had it. Thankfully, they called me back and let me know that I could test drive it whenever I wanted. They gave me over an hour for the test drive after filling out some simple paperwork. After deciding that I really wanted the car, I offered my price for it "as is" and they didn't make me wait long before they came back and said they still needed to do an inspection and they would change the oil and do routine maintenance for the price I offered. Turns out, not only did they do an oil change, but they also gave me new front brakes, new tires!, all new air filters, and detailed it even though I told them "as is". They went above and beyond and surprised me by replacing things that it needed even after I had already bought it with cash. They ended up saving me a lot of money, too, since I expected to have to buy all of those things. It all adds up! Also, I didn't feel like I was discriminated against because I was a woman coming in to look at cars. I've been to dealerships where they would shake my husband's hand, but not shake my hand, even though the car was for me. This was not the case at Donovan, which I really appreciate. Definitely the most painless encounter I have had at a car dealership. I was in and out within 4 hours. More

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Great! They were very honest and made sure we were getting the right deal! We are very happy with our purchase and will recommend Donavan to others! They were very honest and made sure we were getting the right deal! We are very happy with our purchase and will recommend Donavan to others! More

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Amazing! I gave you a 5 star rating because my overall experience was awesome! Cliff, is the guy who helped me while I shopped for my new car. When I first arr I gave you a 5 star rating because my overall experience was awesome! Cliff, is the guy who helped me while I shopped for my new car. When I first arrived, he introduced himself and I asked him to please not bother me while I looked around and he respected that. (I don't like to be pushed to buy a certain car, I just like to look on my own.) When I had found the perfect car, I told Cliff I was ready to test drive it, and off we went. Once we got back, I thanked him for his help and told him I was going to continue looking elsewhere. Two weeks later, I called and told him I wanted to buy the car and he helped me through my purchase every bit of the way, even when we had issues with my interest rate! Cliff was wonderful, and always had a positive attitude, and I'm so happy he helped make this experience of buying my first car, easy! More

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Positive Experience Easy to deal with. Admin fee is less than other places which is a huge plus to me. Willing to work with us. Better experience than previous places vi Easy to deal with. Admin fee is less than other places which is a huge plus to me. Willing to work with us. Better experience than previous places visited. it just felt easier. I would definetely recommend them. More

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Smooth and Friendly! I came in Friday night and looked at cars after closing. Then came back Wednesday and talked to Clifton during the day. I needed to go back to work s I came in Friday night and looked at cars after closing. Then came back Wednesday and talked to Clifton during the day. I needed to go back to work so later came back and Cesar assisted me and I test drove a car and got me some information. Thursday I came back and got a Beautiful 1 owner 2012 Buick LaCross. They answered all my questions even when the deal was done and I came back to ask more questions on how to work some of the fancy dashboard equipment. Thank you so much for everything. More

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Smoothest vehicle purchase ever! Friendly staff and easy to work with - we never felt pressured. That was the quickest and easiest vehicle purchase we ever had! Even though we live se Friendly staff and easy to work with - we never felt pressured. That was the quickest and easiest vehicle purchase we ever had! Even though we live several hours away, we will definitely check back again when looking. More

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Not pressured I was not forced to buy anything from the time I arrived until the time I left this was the easiest car buying experience I have ever had I would reco I was not forced to buy anything from the time I arrived until the time I left this was the easiest car buying experience I have ever had I would recommend them to anyone More

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Wonderful deal, Superlative experience As I was car shopping online, a used vehicle from Donovan Auto & Truck Center caught my eye. I contacted the dealership regarding the car; I test drov As I was car shopping online, a used vehicle from Donovan Auto & Truck Center caught my eye. I contacted the dealership regarding the car; I test drove it that same day and the salesman, Clifton, did a spectacular job having it ready to test drive for me. Clifton made me feel very welcomed with his kind demeanor and genuine politeness. During the test drive, I typically focus on the flaws of the vehicle so I can consider all the variables (cost, maintenance, things that need to be done, parts I really like, etc.). However, Clifton's kindness shined through all the flaws of the vehicle, as we had a great time talking about random things, including the car and how wonderful it is. After I test drove the vehicle, I asked for a day to think; Clifton obliged and he was very considerate. The next day, Clifton reach out to me; we scheduled a time for me to stop by to ask more questions (I am a cautious buyer). I got in the car and asked a few more questions which Clifton answered superbly. I went ahead and said "let's do it" and we began the process. It took about 20 minutes from agreeing to purchase the vehicle to driving away. The process was easy, transparent and simply superlative. I got a wonderful deal and Clifton did an excellent job guiding me through the entire process. More

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loking for a truck All person that Ideal with are very helpful, I came in to look for s certain truck in mind .Test drove after talking to Clifton I bought the truck.I r All person that Ideal with are very helpful, I came in to look for s certain truck in mind .Test drove after talking to Clifton I bought the truck.I request a few items to b be done and they did. Thank you Clifton. More

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Absolutely Exceeded My Expectations I live in Minnesota and found this vehicle that I wanted to buy at Donovan GMC. The salesman,Clifton, provided all the photos and documentation I req I live in Minnesota and found this vehicle that I wanted to buy at Donovan GMC. The salesman,Clifton, provided all the photos and documentation I requested immediately. I was apprehensive about buying a vehicle without putting my hands on it. I am a real detail oriented car buyer. With Clifton's assurances, I flew down to Wichita with the intent of buying this vehicle. Upon my initial and subsequent inspection I was nothing but amazed at how this vehicle exceeded my high expectations. I purchased it on the spot. My thanks to Tyler Conrad as well for an easy title transfer process. It was literally a perfect car-buying experience ! Thanks again Clifton. More

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