Cody Adams | Page 22

Class Act My wife and I recently purchased a Toyota forerunner from suburban Toyota in Farmington Hills This is our fifth purchase from this dealership an My wife and I recently purchased a Toyota forerunner from suburban Toyota in Farmington Hills This is our fifth purchase from this dealership and specifically with Yvette Everyone at suburban was very friendly very helpful and very fair but Yvette is in a league all her own a truly class act Thank you so much we will be back More

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Amazing Deal! I got a great deal on my car and the best price for my trade-in. The sales person was very helpful. And the other staff were very accommodating. I got a great deal on my car and the best price for my trade-in. The sales person was very helpful. And the other staff were very accommodating. More

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Worth the wait It was a long process a lot of paper work but Chris helped us threw it all and it was great to have him keep us in the loop check on us and make sure It was a long process a lot of paper work but Chris helped us threw it all and it was great to have him keep us in the loop check on us and make sure we got the car we wanted. The day we finally got it we were so relieved tht it happened just didn't know what to do want to thank Chris for all his hard work and been so patient with us More

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Help get me into a new rav4 2017 Friendly staff...Ryan was my salesman. They/he were busy, but i was able to trade in my camry and they got me into a new 2017 rav4 with no interest... Friendly staff...Ryan was my salesman. They/he were busy, but i was able to trade in my camry and they got me into a new 2017 rav4 with no interest...thanks ryan, liam, cody, and the salesmanager... More

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Toyota Corolla 2017 For Toyota Corolla 2017. First of all they promise to match any deal in written from other dealership. After showing email gets surprised & talks t For Toyota Corolla 2017. First of all they promise to match any deal in written from other dealership. After showing email gets surprised & talks to boss & agrees. Comes with what he wants to offer me (of course not matching the deal I had with other dealer). Ignorance I guess. Then I show him the email again! Goes to boss. Agrees. Didn't have the color I wanted. Used very derogatory word for customer "monkey wrench". I would not do business with you if you don't have that much of a patience & manner how to talk or behave with customer. Then comes with water & offers popcorn after knowing I was pissed the way he dealt. After that promised to deliver car next day. Next day after all the formality shows me the car, during paperwork I saw the numbers were still way higher than what I showed in email. Plus apr was higher too. I again have to go through same process of showing the email offer & would go discuss with managers & wasting my 2-3 hours for two days just to tell me they can't match it. I understand if you can't match deal say upfront. The problem is they won't even bother to read the emailed offer completely & come back to me to offer what they want to give me. No respect for customers time & patience. Top of all this tries to make me feel bad about other dealers that they are not people of integrity and all. I don't want to mention their names here but only reason I went to this dealership was it is near to my home. Would not even give 1 star if there was something less than that. More

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Seamless process, friendly people. I thoroughly enjoyed my experience at this dealership. I felt like a welcome customer/friend rather than another person to make a quick buck off of. A I thoroughly enjoyed my experience at this dealership. I felt like a welcome customer/friend rather than another person to make a quick buck off of. Andrianna was great to work with from start to finish and she made my first dealership experience a great one. More

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Amazingly Professional My advocate and I met at the door as I was walking in. Andrianna Camaj, Cory and Bobby Bedi made,what I planned on being a stressful buying experienc My advocate and I met at the door as I was walking in. Andrianna Camaj, Cory and Bobby Bedi made,what I planned on being a stressful buying experience into the most seamless car buying purchase ever. Thank you doesn't seem enough for the professionalism, and care that removed my anxiety and almost made me forget I was buying a car. I planned a whole day of dealership visits and Suburban Toyota of Farmington was my first and last visit. Andrianna was very personable and held her own in an industty still doninated by men... Thank You More

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