Don Yu

Don is not just a car salesman, he is an automotive deal-making guru who has clearly mastered the ancient art of vehicular matchmaking. I started the day expecting the usual stressful used-car purchase deal-making guru who has clearly mastered the ancient art of vehicular matchmaking. I started the day expecting the usual stressful used-car purchase back-and-forth, but instead, was treated to an afternoon of reasonable negotiations and well-maintained used vehicles. Don is an absolute master of his craft; he was transparent, incredibly kind, and radiating positive energy that could rapidly charge multiple EVs. Simultaneously. The car itself? Awesome! She's clean, runs like an absolute champ, and came with the priceless peace of mind that only buying from a genuinely good soul can provide. If you are looking for a used vehicle and want an experience filled with laughter, zero pressure, and exemplary service, run—don't walk—to Don F Yu at Suburban Toyota of Farmington Hills! More

Print

Negotiated a car online with Don Hu at Suburban toyota. After two or three days back-and-forth easy negotiating just working out details. I met him this morning at the dealership picked up the car. Dan was After two or three days back-and-forth easy negotiating just working out details. I met him this morning at the dealership picked up the car. Dan was fantastic. No surprises. Everything smoothers could be. Very refreshing to work with a person that understands has the experience and knows exactly what to do. If you’re in the market for a new Toyota, make sure you check them out very professional fun to talk with absolutely fantastic. More

Print

Don made the buying process a very pleasant experience. He made sure everything went smooth from start to finish. He did an excellent job of showing me and explaining all the features of the new Sienna. He made sure everything went smooth from start to finish. He did an excellent job of showing me and explaining all the features of the new Sienna. His communication was excellent. I would highly recommend buying a car from Don and Suburban Toyota. Overall, I was extremely satisfied with zero complaints. More

Print

Don was a pleasure to work with. I am a first time car buyer he made my experience as comfortable and stress free as possible. I am a first time car buyer he made my experience as comfortable and stress free as possible. More

Print

Don was great to work with. Made everything very simple and easy to understand. Would recommend to anyone looking to purchase a vehicle. Made everything very simple and easy to understand. Would recommend to anyone looking to purchase a vehicle. More

Print

Fantastic service and professional . I will buy again from her. I recommend her highly This dealer is the best in Novi I will buy again from her. I recommend her highly This dealer is the best in Novi More

Print

Don was a pleasure to work with - from helping me understand my options to getting me the exact vehicle I was interested in. He totally respected my time throughout the purchasing process and had ap understand my options to getting me the exact vehicle I was interested in. He totally respected my time throughout the purchasing process and had appropriate follow on contact. More

Print

Eddie is so wonderful. He made me feel like we've known each other for 20 years. Love his spirit. I also appreciated Don Yu when Eddie wasn't available Don was on point. I He made me feel like we've known each other for 20 years. Love his spirit. I also appreciated Don Yu when Eddie wasn't available Don was on point. I will always recommend Eddie to anyone who wants a Toyota. He'll make the process positive and seamless. Love Surburban Toyota More

Print

Sales personnel are very friendly and accommodating. They made the vehicle pickup process also very smooth. One sales representative that I met with first could have done a better job engaging with us They made the vehicle pickup process also very smooth. One sales representative that I met with first could have done a better job engaging with us to show us about the vehicle we were interested in. Instead he asked an intern on the third day of his job to help us and it was clear that the intern was not trained well. I returned to deal with a different sales representative and was very happy with him and eventually ended up purchasing my vehicle from him. More

Print

Have known Don for several years and bought multiple cars from him at this dealership. In all cases Don answered all my questions and addressed special requests quickly. Just bought Toyota Crown Signia in wh from him at this dealership. In all cases Don answered all my questions and addressed special requests quickly. Just bought Toyota Crown Signia in what must be a Dealership record (three hours) start to finish. Highly recommend! More

Print