Cody Adams

Bought a used car from this dealership. Agreed on a price one day and came back the next to close. They added $1500 in fees for "recon" (reconditioning), some fabric protection and a n Agreed on a price one day and came back the next to close. They added $1500 in fees for "recon" (reconditioning), some fabric protection and a nonsense "doc fee". They were removed cause I was ready to walk out but I'm sure they rip a lot of people off with this. Also, the sales guy promised over and over that the car would be detailed and it wasn't. Just a sleazy dealership. More

Report | Print

Loyalty sells product. Donny was amazing.Knowledgeable and very kind.Explained everything. Would send him future customers. Donny was amazing.Knowledgeable and very kind.Explained everything. Would send him future customers. More

Report | Print

Awring is the reason I purchased from Suburban Toyota. She is exceptional at her job and extremely professional. She is exceptional at her job and extremely professional. More

Report | Print

I was very pleased! Everything went very smooth thanks to Eddie and Donny! I appreciate you all very much! Everything went very smooth thanks to Eddie and Donny! I appreciate you all very much! More

Report | Print

Wasn’t planning on buying a car at all Eddie Morcos wen above and beyond for us the way he treated us with respect and patience we felt amazing to give him our business Very nice honest salesman He gav above and beyond for us the way he treated us with respect and patience we felt amazing to give him our business Very nice honest salesman He gave us a great deal số thankful for him and so lucky that we been helped by him Would definitely recommend my friends and family to him Great person Eddie morcos Also finance guy Alex was great More

Report | Print

I worked with Suburban Toyota of Farmington Hills and salesperson Donny on a vehicle that was still in transit. I placed a $500 deposit as a good‑faith hold, with no buyer’s order, no non‑refundable agre salesperson Donny on a vehicle that was still in transit. I placed a $500 deposit as a good‑faith hold, with no buyer’s order, no non‑refundable agreement, and no paperwork tying the deposit to a specific VIN. When I decided not to move forward with the purchase, I made multiple attempts to obtain a refund directly from Donny. Despite several messages, I received no meaningful follow‑through and no progress toward resolving the issue. I was eventually forced to contact the General Manager directly, but my email received no acknowledgement or response. Instead of management addressing the situation, I received scattered texts and emails from other sales personnel who said they would “make sure my concerns got to the right people.” None of them followed through, and no one at the dealership took ownership of the issue. With no resolution after repeated attempts, I was ultimately forced to dispute the charge with my credit card company to get my own money back. The dispute was immediately credited in my favor, which speaks to the lack of documentation supporting the dealership’s refusal to refund a simple, refundable deposit. This experience showed a clear pattern of poor communication, misleading information, and a complete lack of accountability from both the salesperson and dealership leadership. I expected far better from a Toyota dealership. More

Report | Print

Second car purchased with Don, first a 21 Supra and now. 2026 4 Runner TRD Pro. As always Don was great to work with, super friendly, knows his product, easy to talk to you and problem solve. Another perf 2026 4 Runner TRD Pro. As always Don was great to work with, super friendly, knows his product, easy to talk to you and problem solve. Another perfect purchase and great communication throughout the process. The whole team that we worked with were also top noth once again. The process was super easy. More

Report | Print

Great service. I got my new RAV4 . Awning and Alex were awesome. Very professional and patient. Thank you for their service! I will referral my friends to them. I got my new RAV4 . Awning and Alex were awesome. Very professional and patient. Thank you for their service! I will referral my friends to them. More

Report | Print

Very good service and very nice employees I had a very good time being here and loved it good time being here and loved it More

Report | Print

I enjoyed my purchase experience Toyota Farmington Hills! Toyota 4 Runner is best vehicle on the road so happy overall. Toyota 4 Runner is best vehicle on the road so happy overall. More

Report | Print