James Gerrard

Bought a used car from this dealership. Agreed on a price one day and came back the next to close. They added $1500 in fees for "recon" (reconditioning), some fabric protection and a n Agreed on a price one day and came back the next to close. They added $1500 in fees for "recon" (reconditioning), some fabric protection and a nonsense "doc fee". They were removed cause I was ready to walk out but I'm sure they rip a lot of people off with this. Also, the sales guy promised over and over that the car would be detailed and it wasn't. Just a sleazy dealership. More

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I was shopping around and spoke to 3 dealers. Alex was the 4th dealer I spoke to and the first one that didn’t pressure me into making the buying decision right then and there. He was willing to Alex was the 4th dealer I spoke to and the first one that didn’t pressure me into making the buying decision right then and there. He was willing to take my offers to his sales manager and not afraid to offer me the best price and experience that one could ask for. His 20+ years of customer service shows. Despite have 3 other customers, I never felt neglected, and felt important as if I was his only client there. Alex is a fantastic salesman that wants what’s best for his clients! More

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Easy negotiation easy to talk to the sales team. Fast paperwork through the Finance team Fast paperwork through the Finance team More

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Loyalty sells product. Donny was amazing.Knowledgeable and very kind.Explained everything. Would send him future customers. Donny was amazing.Knowledgeable and very kind.Explained everything. Would send him future customers. More

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She gave us great customer service and made the process simple when it comes to picking a car that is right for me. I definitely recommend! simple when it comes to picking a car that is right for me. I definitely recommend! More

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Awring is the reason I purchased from Suburban Toyota. She is exceptional at her job and extremely professional. She is exceptional at her job and extremely professional. More

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Eddie was fantastic and a pleasure to work with. He was prompt and very accommodating. I will be recommending to friends and family. He was prompt and very accommodating. I will be recommending to friends and family. More

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I was very pleased! Everything went very smooth thanks to Eddie and Donny! I appreciate you all very much! Everything went very smooth thanks to Eddie and Donny! I appreciate you all very much! More

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I recently had an absolutely outstanding experience at the Toyota dealership, and I cannot speak highly enough of the incredible team there—especially Robert! From the moment I walked in, I was greeted wa the Toyota dealership, and I cannot speak highly enough of the incredible team there—especially Robert! From the moment I walked in, I was greeted warmly and felt like a truly valued customer. Every step of the process was smooth, transparent, and enjoyable. Robert, in particular, went above and beyond to make my experience exceptional. He was knowledgeable, patient, and genuinely enthusiastic about helping me find the perfect vehicle. He took the time to answer all my questions, explain every detail, and ensure I was comfortable with my choices. His professionalism and friendly demeanor made the entire car-buying process not just stress-free, but actually fun! The rest of the dealership staff were equally impressive—welcoming, efficient, and ready to assist wherever needed. From the sales team to the finance department, everything was handled with the highest level of care and expertise. I left the dealership not only with a vehicle I love but also with the confidence that I had received the best service possible. I wholeheartedly recommend this dealership to anyone in the market for a Toyota. If you have the chance to work with Robert, you are in for an exceptional experience! I will absolutely return to this dealership for all my future vehicle needs. More

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Wasn’t planning on buying a car at all Eddie Morcos wen above and beyond for us the way he treated us with respect and patience we felt amazing to give him our business Very nice honest salesman He gav above and beyond for us the way he treated us with respect and patience we felt amazing to give him our business Very nice honest salesman He gave us a great deal số thankful for him and so lucky that we been helped by him Would definitely recommend my friends and family to him Great person Eddie morcos Also finance guy Alex was great More

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