James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

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4.9
362 Reviews

Dealership Experience

14 yrs, 6 mos

Industry Experience

31 yrs, 5 mos

4.9

362 Reviews

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362 Reviews of James Gerrard

August 17, 2026

Dealership Rating
Employee Rating

Everyone was very nice. They care about lot about me and the vehicle. Wish to work with them again More

by buitranquocbao1903
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 17, 2026

Suburban Toyota of Farmington Hills responded

Thank you for the fantastic review! We're thrilled to hear our team made such a positive impression and showed genuine care for both you and your vehicle.

August 11, 2026

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I’ve had a great experience with Suburban Toyota, especially thanks to Awring Ahmed.. She has been amazing throughout the entire process—attentive, helpful, and always following up, Today, we decided More

by na.garza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2026

Suburban Toyota of Farmington Hills responded

Congratulations on your first vehicle from Suburban Toyota of Farmington Hills! It’s wonderful to know that Awring’s attentiveness, follow-through, and genuine care played such an important role in earning your business. We’ll be sure she knows how much her support meant throughout the process. Thank you for choosing our team, and enjoy your new car!

August 11, 2026

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It is a perfect dealership. Everyone is very nice and treat like a family member. More

by buitranquocbao1903
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2026

Suburban Toyota of Farmington Hills responded

Feeling like part of the family is one of the best compliments we could receive! Thank you for recognizing the friendly team at Suburban Toyota of Farmington Hills. We appreciate your support and hope to see you again!

July 31, 2026

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I got a used Highlander. Awring was wonderful! She was patient and listened to my needs. They allowed me to get a very thorough inspection and took care of the things my mech More

by juliamanosky
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 03, 2026

Suburban Toyota of Farmington Hills responded

Congrats on your Highlander, Julia! We're so glad Awring took such great care of you. Thank you for choosing Suburban Toyota of Farmington Hills and for sharing your experience. We wish you many safe and happy miles ahead!

July 28, 2026

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Yousuf mad the purchase experience so easy, We will be back for our next vehicle. More

by stephen.d.sykes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Waqas Yousuf, Alex Salata

Jul 28, 2026

Suburban Toyota of Farmington Hills responded

Stephen, making your vehicle purchase easy and straightforward is exactly what we want for our customers. We’re glad Yousuf made such a positive impression, and it means a lot to know you’re already planning to return for your next vehicle. Thank you for choosing Suburban Toyota of Farmington Hills, and we look forward to seeing you again!

July 09, 2026

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Great dealer to do business with them. They are all professional. I was so happy to do business with Awing and the whole team. Thank you More

by jidoumohamedelmoktar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2026

Suburban Toyota of Farmington Hills responded

Thank you for your wonderful feedback! We're glad you had such a positive experience with Awing and our team. We look forward to serving you again at Suburban Toyota of Farmington Hills!

June 30, 2026

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Came in to review some Camrys with my family, Roger took the time to show us all the options. He was very transparent with numbers timelines and expectations. Without question would recommend Roger to any o More

by KG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 30, 2026

Suburban Toyota of Farmington Hills responded

KG, thank you for sharing your fantastic review of Roger! We will be sure to pass along your kind words. It will be a pleasure to welcome you back to Suburban Toyota of Farmington Hills in the future.

June 30, 2026

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Employee Rating

The experience you will get at this dealership is beyond your expectations. Ms. Awring went above and beyond from building my vehicle, ordering and following up on a regular basis that kept my excitement in More

by damouni
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Awring Ahmed , Adham from Finance department

Jun 30, 2026

Suburban Toyota of Farmington Hills responded

Thank you for your excellent review of our team! We strive to deliver seamless and memorable experiences from ordering to delivery, and your feedback lets us know we're hitting the mark. We wish you many safe and happy miles in your new car! Thank you for choosing us! -Suburban Toyota of Farmington Hills

June 26, 2026

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PRTER SOLOMAN is amazing sales man . He did an amazing job and went out of his way to help me. Also James Gerrard ( Manager) is an outstanding manager , he helps me a lot and make be ha More

by rabaaziad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Soloman

Jun 29, 2026

Suburban Toyota of Farmington Hills responded

We are thrilled to read such a great review about Peter and James! Thank you for choosing Suburban Toyota of Farmington Hills and recommending our team. Safe travels!

June 23, 2026

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Employee Rating

Great experience and my salesperson Roger was not only very knowledgeable about the process, but also very pleasant and respectful. I would recommend Suburban Toyota of Farmington Hills to everyone. Keep More

by Jimmoore1964
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2026

Suburban Toyota of Farmington Hills responded

Mr. Moore, we are grateful for your feedback! It's wonderful to know that Roger made the process easy and enjoyable. Thank you for supporting Suburban Toyota of Farmington Hills! Our team appreciates you and we look forward to your next visit. See you then!

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