James Gerrard

Many of these comments about Adam are unfair. I have a TRD Pro Tundra, Adam has always stepped in to ensure a good experience. This truck had some recalls, as did many vehicles. That’s not his I have a TRD Pro Tundra, Adam has always stepped in to ensure a good experience. This truck had some recalls, as did many vehicles. That’s not his fault. Every business in the Midwest has been struggling with retaining good employees, that’s not his fault either. Again, many of these comments I read don’t seem related to Adam, he goes out of his way to help his customers. More

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This dealership is professional. Awring Ahmed made the sales process easy and enjoyable. I would buy again from her. Awring Ahmed made the sales process easy and enjoyable. I would buy again from her. More

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Waqas yousuf is the best sales consultant he help us to find the right car on right price he is very honest this the 4th car within the family we are buying from him. Yousuf thanks for all your help we hig find the right car on right price he is very honest this the 4th car within the family we are buying from him. Yousuf thanks for all your help we highly recommend this person to work with. More

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Great service, professional, flexible, patient and friendly. I absolutely recommend this place for any Toyota purchase friendly. I absolutely recommend this place for any Toyota purchase More

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Everything went very smooth, sold my car, got a new lease, they showed me all the numbers and was very transparent. Pete was amazing. lease, they showed me all the numbers and was very transparent. Pete was amazing. More

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I came in last week with a plan to get an SUV after my sedan died and we needed it for my new daughter. I told them what we needed and they said they would give me a call in less than a week to see if the sedan died and we needed it for my new daughter. I told them what we needed and they said they would give me a call in less than a week to see if they found anything for me. They found exactly what I needed and I was in and out of there and what felt like two hours, but we were chatting a lot Roger was great. He had everything prepared for us. Alex Salata was also great very personable and just told me what I needed. Not what he wanted. The New Car Manager James kept everything on track and I can’t appreciate the Team team at Suburban Toyota Farmington Hills anymore with my new Corolla Cross for our growing family. More

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We came into this dealership with one goal in mind, building a truck with a manual transmission. Pete Soloman listened to what we wanted and did not give us the run around or try to get us to buy somet building a truck with a manual transmission. Pete Soloman listened to what we wanted and did not give us the run around or try to get us to buy something else instead. He advised us this would be a special order and took the necessary steps to submit our order. It took 5 months, and it was worth it. Pete Soloman and James Gerrad stayed on top of our order and pushed to make sure it was built for us. Pete stayed in touch with us throughout the process, providing us with updates and then the news that the truck has arrived, earlier than expected too! We can't thank Pete and James enough for seeing this through to the end. They made the process feel effortless. I'm loving my new truck and will definitely recommend Pete and this dealership! Thank you again! More

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Everyone was very nice. They care about lot about me and the vehicle. Wish to work with them again They care about lot about me and the vehicle. Wish to work with them again More

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I’ve had a great experience with Suburban Toyota, especially thanks to Awring Ahmed.. She has been amazing throughout the entire process—attentive, helpful, and always following up, Today, we decided especially thanks to Awring Ahmed.. She has been amazing throughout the entire process—attentive, helpful, and always following up, Today, we decided to purchase our first car from Suburban Toyota, and a big part of that decision was because of her exceptional service. Thank you, Awring, for making this experience so easy and enjoyable. More

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It is a perfect dealership. Everyone is very nice and treat like a family member. Everyone is very nice and treat like a family member. More

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