James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

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4.9
365 Reviews

Dealership Experience

14 yrs, 7 mos

Industry Experience

31 yrs, 6 mos

4.9

365 Reviews

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365 Reviews of James Gerrard

September 14, 2026

Dealership Rating
Employee Rating

Everything went very smooth, sold my car, got a new lease, they showed me all the numbers and was very transparent. Pete was amazing. More

by Paul C Ghafari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Hall, Peter Soloman

Sep 15, 2026

Suburban Toyota of Farmington Hills responded

Hi Paul, it's great to hear that Pete and the team made everything smooth and transparent for you at Suburban Toyota of Farmington Hills. Enjoy your new lease! Safe travels!

September 11, 2026

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I came in last week with a plan to get an SUV after my sedan died and we needed it for my new daughter. I told them what we needed and they said they would give me a call in less than a week to see if the More

by Michael A. Zoellner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2026

Suburban Toyota of Farmington Hills responded

Congratulations on the new SUV, Michael! We are thrilled that Roger, Alex, and James made the process smooth and enjoyable at Suburban Toyota of Farmington Hills. Thanks for choosing us and we wish you and your family safe travels!

September 10, 2026

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We came into this dealership with one goal in mind, building a truck with a manual transmission. Pete Soloman listened to what we wanted and did not give us the run around or try to get us to buy somet More

by brenda33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Soloman

Sep 10, 2026

Suburban Toyota of Farmington Hills responded

Hi Brenda, we're more than glad to hear your experience with Pete Soloman and James Gerrad was smooth and successful! We truly appreciate your kind words and recommendation. Enjoy your new truck and see you next time at Suburban Toyota of Farmington Hills!

August 17, 2026

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Everyone was very nice. They care about lot about me and the vehicle. Wish to work with them again More

by buitranquocbao1903
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 17, 2026

Suburban Toyota of Farmington Hills responded

Thank you for the fantastic review! We're thrilled to hear our team made such a positive impression and showed genuine care for both you and your vehicle.

August 11, 2026

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Employee Rating

I’ve had a great experience with Suburban Toyota, especially thanks to Awring Ahmed.. She has been amazing throughout the entire process—attentive, helpful, and always following up, Today, we decided More

by na.garza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2026

Suburban Toyota of Farmington Hills responded

Congratulations on your first vehicle from Suburban Toyota of Farmington Hills! It’s wonderful to know that Awring’s attentiveness, follow-through, and genuine care played such an important role in earning your business. We’ll be sure she knows how much her support meant throughout the process. Thank you for choosing our team, and enjoy your new car!

August 11, 2026

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It is a perfect dealership. Everyone is very nice and treat like a family member. More

by buitranquocbao1903
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2026

Suburban Toyota of Farmington Hills responded

Feeling like part of the family is one of the best compliments we could receive! Thank you for recognizing the friendly team at Suburban Toyota of Farmington Hills. We appreciate your support and hope to see you again!

July 31, 2026

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I got a used Highlander. Awring was wonderful! She was patient and listened to my needs. They allowed me to get a very thorough inspection and took care of the things my mech More

by juliamanosky
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 03, 2026

Suburban Toyota of Farmington Hills responded

Congrats on your Highlander, Julia! We're so glad Awring took such great care of you. Thank you for choosing Suburban Toyota of Farmington Hills and for sharing your experience. We wish you many safe and happy miles ahead!

July 28, 2026

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Yousuf mad the purchase experience so easy, We will be back for our next vehicle. More

by stephen.d.sykes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Waqas Yousuf, Alex Salata

Jul 28, 2026

Suburban Toyota of Farmington Hills responded

Stephen, making your vehicle purchase easy and straightforward is exactly what we want for our customers. We’re glad Yousuf made such a positive impression, and it means a lot to know you’re already planning to return for your next vehicle. Thank you for choosing Suburban Toyota of Farmington Hills, and we look forward to seeing you again!

July 09, 2026

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Great dealer to do business with them. They are all professional. I was so happy to do business with Awing and the whole team. Thank you More

by jidoumohamedelmoktar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2026

Suburban Toyota of Farmington Hills responded

Thank you for your wonderful feedback! We're glad you had such a positive experience with Awing and our team. We look forward to serving you again at Suburban Toyota of Farmington Hills!

June 30, 2026

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Employee Rating

Came in to review some Camrys with my family, Roger took the time to show us all the options. He was very transparent with numbers timelines and expectations. Without question would recommend Roger to any o More

by KG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 30, 2026

Suburban Toyota of Farmington Hills responded

KG, thank you for sharing your fantastic review of Roger! We will be sure to pass along your kind words. It will be a pleasure to welcome you back to Suburban Toyota of Farmington Hills in the future.

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