James Gerrard
Sales Manager
Suburban Toyota of Farmington Hills
25000 Haggerty Rd.
Farmington Hills, MI 48335
Dealership Experience
14 yrs, 4 mos
Industry Experience
31 yrs, 3 mos
354 Reviews
Write a Review354 Reviews of James Gerrard
June 26, 2026
PRTER SOLOMAN is amazing sales man . He did an amazing job and went out of his way to help me. Also James Gerrard ( Manager) is an outstanding manager , he helps me a lot and make be ha He did an amazing job and went out of his way to help me. Also James Gerrard ( Manager) is an outstanding manager , he helps me a lot and make be happy and satisfied customer. I will always purchase my car at Suburban Toyota and recommend your dealership. Thank Suburban for having them as your employees. More
Other Employees Tagged: Peter Soloman
June 23, 2026
Great experience and my salesperson Roger was not only very knowledgeable about the process, but also very pleasant and respectful. I would recommend Suburban Toyota of Farmington Hills to everyone. Keep very knowledgeable about the process, but also very pleasant and respectful. I would recommend Suburban Toyota of Farmington Hills to everyone. Keep up the fine work. Sincerely, Mr. Moore. More
Other Employees Tagged: Cody Adams, Givon Cinque, Alex Salata, Rogelio (Roger) Fontes
June 19, 2026
I am very very pleased with my purchase and very pleased with all the staff with all the staff More
Other Employees Tagged: Alex Salata, Edward Morcos
June 15, 2026
Great service from Awring Ahmed. This was my first new car that I purchased. Very friendly and patient. I appreciate her service. Very happy with it. Thank you This was my first new car that I purchased. Very friendly and patient. I appreciate her service. Very happy with it. Thank you More
Other Employees Tagged: Cody Adams, Tanner Tulgetske, Awring Ahmed, Alex Lavrov, Alex Salata, Edward Morcos
June 08, 2026
It is my first Toyota Corolla and I love it. Great service from Awring Ahmed and the entire management. I appreciate their service. Great service from Awring Ahmed and the entire management. I appreciate their service. More
Other Employees Tagged: Cody Adams, Tanner Tulgetske, Awring Ahmed, Edward Morcos, Yusra Tanweer
June 05, 2026
Fantastic service and professional . I will buy again from her. I recommend her highly This dealer is the best in Novi I will buy again from her. I recommend her highly This dealer is the best in Novi More
Other Employees Tagged: Don Yu, Robert Guthrie, Tanner Tulgetske, Awring Ahmed, Aiyad Ahmed, Waqas Yousuf, Alex Salata
June 05, 2026
Awring was absolutely wonderful to work with when purchasing my Toyota RAV4. She was kind, patient, knowledgeable, and made the entire process smooth and stress-free. She took the time to answer all purchasing my Toyota RAV4. She was kind, patient, knowledgeable, and made the entire process smooth and stress-free. She took the time to answer all of my questions and made sure I felt comfortable every step of the way. I never felt pressured, and I truly appreciated her professionalism and friendly attitude. If you’re looking for someone who genuinely cares about her customers, I highly recommend working with Awring. Thank you for making my car-buying experience such a positive one! More
Other Employees Tagged: Cody Adams, Awring Ahmed, Alex Salata , Abdul Livy
June 04, 2026
Janet helped us out the whole time. We had many struggles but still manage to buy a new RAV4 Limited We had many struggles but still manage to buy a new RAV4 Limited More
Other Employees Tagged: Cody Adams, Alex Salata , Jaber Miah
May 17, 2026
Bought a used car from this dealership. Agreed on a price one day and came back the next to close. They added $1500 in fees for "recon" (reconditioning), some fabric protection and a n Agreed on a price one day and came back the next to close. They added $1500 in fees for "recon" (reconditioning), some fabric protection and a nonsense "doc fee". They were removed cause I was ready to walk out but I'm sure they rip a lot of people off with this. Also, the sales guy promised over and over that the car would be detailed and it wasn't. Just a sleazy dealership. More
Other Employees Tagged: Cody Adams, Alex Salata, Sylmari Bailey , Khristian Goode
April 30, 2026
I was shopping around and spoke to 3 dealers. Alex was the 4th dealer I spoke to and the first one that didn’t pressure me into making the buying decision right then and there. He was willing to Alex was the 4th dealer I spoke to and the first one that didn’t pressure me into making the buying decision right then and there. He was willing to take my offers to his sales manager and not afraid to offer me the best price and experience that one could ask for. His 20+ years of customer service shows. Despite have 3 other customers, I never felt neglected, and felt important as if I was his only client there. Alex is a fantastic salesman that wants what’s best for his clients! More
Other Employees Tagged: Alex Lavrov, Alex Salata, Sergio Martinez

