Cody Frazier | Page 3

Stopped in today to ensure I wasn't part of a recall. The service team took my '23 Sportage back and handed me my keys with a clean bill of safety in about 15 minutes. It was a quick visit, and they STIL The service team took my '23 Sportage back and handed me my keys with a clean bill of safety in about 15 minutes. It was a quick visit, and they STILL offered to wash it before I left (I had just taken it for a wash, so declined). These folks are the best! More

Helpful 0

Report | Print

Wills was very efficient and helpful during my vehicle purchase. He was straightforward and worked hard to get me in and out with no long dealership waiting! I was very pleased with Wills and Kia North A purchase. He was straightforward and worked hard to get me in and out with no long dealership waiting! I was very pleased with Wills and Kia North Austin. More

Helpful 0

Report | Print

Had a great experience with Brad and the rest of the sales team. Looking forward to continuing the relationship. sales team. Looking forward to continuing the relationship. More

Helpful 0

Report | Print

We were in search of a 2020 Kia Telluride SX Prestige. Several dealerships had the same model in the same color we wanted but Wills Philyaw and Kia of North Austin (because of their excellent customer ser Several dealerships had the same model in the same color we wanted but Wills Philyaw and Kia of North Austin (because of their excellent customer service) made their model stand out from the rest. Wills made our experience exceptional and our decision to buy easy. If you’re in search of a great vehicle and want the best deal and customer service, visit Kia of North Austin and ask for Wills Philyaw. More

Helpful 0

Report | Print

This is the 3rd vehicle I have bought from Wills. . he makes the car buying process so fun and easy. He listens to your needs and is great at putting you in the vehicle that best fits your wants and n . he makes the car buying process so fun and easy. He listens to your needs and is great at putting you in the vehicle that best fits your wants and needs. More

Helpful 0

Report | Print

Professional, polite, clean environment. Dealerships are always pricey, but I do feel like my car is known and well cared for Dealerships are always pricey, but I do feel like my car is known and well cared for More

Helpful 0

Report | Print

My family’s 6th car from this location and 5th with Wills. Best feedback I can give someone reading this is my wife & I trusted our Kia Family to take care of our daughter and son when they needed a ca Wills. Best feedback I can give someone reading this is my wife & I trusted our Kia Family to take care of our daughter and son when they needed a car. It all starts with GM Ben Klein who believes in serving others which means they put people first. Their success is measured by the number of people who return for another car, not by the number of sales in a month or weekend. It’s pretty simple. If you want a fantastic car, true service, great safety features, and to be treated as a person, not a signature, then go see Ben and his team. Thank you to our Kia Fam - Wills, Destinie, and Richard. More

Helpful 0

Report | Print

The team at KIA of North Austin are a great bunch! They helped me throughout the Sales process from when I bought cars to selling cars recently! Wills in Sales and Rich in Finance! Great bun They helped me throughout the Sales process from when I bought cars to selling cars recently! Wills in Sales and Rich in Finance! Great bunch of people! Highly recommended!! If you are in the market for a new / used car, reach out to them! They will take very good care of you! More

Helpful 0

Report | Print

If I didn’t have a huge down payment or a co-signer I was dismissed and no longer contacted. I was looking at a 5 year old car and expressed the amount of money I was willing to put down. You would think was dismissed and no longer contacted. I was looking at a 5 year old car and expressed the amount of money I was willing to put down. You would think a dealership will be more focused on a person being able to make the payments on time and not a huge down payment that would knock off only a few bucks from the monthly finance amount. Instead, I sent over my info, and got a call asking if I could put more money down or find someone to co-sign. I told him I am not able to do either and he said “okay I’ll call you back with more information” and I’ve not heard from Will since. It’s sick and sad when you feel that you’re being taken advantage of. When you get hard hits on your credit just to be dismissed for not coughing up at last $3000 down. I am very money conscious and want to ensure I don’t spend alll my money just to drive it off that lot and not have enough space and room for insurance, gas, and the car note. Banks and dealerships need to do better. There are people with careers that have a hard time paying bills that didn’t put anything down. Yet, those of us who can put at least $2000 down and have more than one income we get pushed to the side. Horrible experience and will never frequent this place again. More

Helpful 0

Report | Print