Dealership Experience
12 yrs, 1 mo
Industry Experience
12 yrs, 1 mo
Languages Spoken
Arabic
14 Reviews
Write a Review14 Reviews of Susan Idais
March 20, 2024
I would like to thank everyone at Kia of North Austin team. They were all there to help. I especially thank Jason and Sydney. They tried to help in any way they could. If I need to buy a new car I will g team. They were all there to help. I especially thank Jason and Sydney. They tried to help in any way they could. If I need to buy a new car I will go there again. More
Other Employees Tagged: Jason Thompson, Hannah Brusseau, Sydney Amburn
November 19, 2023
So, before I went to kia of North Austin. My husband and I went to kia of South Austin, and I felt like the whole time they were just giving us the run round. So we left and went to kia of No My husband and I went to kia of South Austin, and I felt like the whole time they were just giving us the run round. So we left and went to kia of North Austin. When I say they did a great job on the sale, finance and just over treatment, I mean a GREAT JOB. More
Other Employees Tagged: Richard Williams, Wills Philyaw
September 10, 2023
I went in to purchase a used SUV but a few days after signing and paying in full I backed out of the purchase. I ended up backing out due to lack of communication in regards to picking up the vehicle. I signing and paying in full I backed out of the purchase. I ended up backing out due to lack of communication in regards to picking up the vehicle. I have never had to back out of a used car purchase; it was the worst experience I ever had with a dealership. I had to make constant contact in regards to getting my money back. The process took them a little over two weeks. More
Other Employees Tagged: Levi Durst, Nick Myhra
August 31, 2023
Dylyun was such a great salesman. No pressure and didn’t blink twice, when I wanted to test drive multiple vehicles. He was so efficient, knowledgeable and attentive. Susan, the Finan No pressure and didn’t blink twice, when I wanted to test drive multiple vehicles. He was so efficient, knowledgeable and attentive. Susan, the Finance Manager stepped in to process her end of the deal and she was very personable and fast. Great experience and I LoVE my new K-5. Check ‘em out! More
Other Employees Tagged: Dylyun Villarreal , Reception had a shift change while I was at the dealership. Day shift and night shift receptionists we’re really nice and outgoing.
June 25, 2023
The original Stinger I was looking at sold on my way to the dealership. A few days later Will called and let me know that there was a tribute edition that just came in to the lot. Pretty awesome of him to the dealership. A few days later Will called and let me know that there was a tribute edition that just came in to the lot. Pretty awesome of him to remember that’s what I was wanting! More
Other Employees Tagged: Derek Martinez, Richard Williams, Wills Philyaw, Levi Durst
May 14, 2023
More trustworthy than I expected from a car dealership. So many $ games played are involved. I really do like my new car. So many $ games played are involved. I really do like my new car. More
Other Employees Tagged: Josue Castejon
March 22, 2023
I just started my third, 3 year lease with Kia on multiple vehicles. Why do I keep going back? Because they are great people. They treat you fairly and with respect. I don’t like wasting a lot of tim multiple vehicles. Why do I keep going back? Because they are great people. They treat you fairly and with respect. I don’t like wasting a lot of time buying cars. I literally spend a couple of hours every 3 years with Rich, and now Ivan, and leave with excellent vehicles and fair deals. I’ve been to a huge number of local dealers every three years and always end up back at Kia. Why? Great people, efficient buying experience and very reliable cars. I highly recommend them. More
Other Employees Tagged: Richard Williams, Ivan Rodriguez , Joshua Lemieux
February 11, 2023
Process relaxing and no pressure. Given options to work with. Willis was exceptional in every way! Given options to work with. Willis was exceptional in every way! More
Other Employees Tagged: Wills Philyaw , Joshua Lemieux
December 21, 2022
the team was extremely attentive and resolute. They also provide me a better experience with the car They also provide me a better experience with the car More
Other Employees Tagged: Hannah Brusseau , Joshua Lemieux, DJ