Kristal Owens
Quick Lane Service Coordinator
Ford of Morgantown
501 Mary Jane Wood Circle
Morgantown, WV 26501
40 Reviews
Write a Review40 Reviews of Kristal Owens
July 29, 2026
Great customer services, the service department as always very polite and respectful, keep up the great work!! very polite and respectful, keep up the great work!! More
Other Employees Tagged: Jordan Dublin
July 29, 2026
great staff . . contacted me immediately about what was wrong and fixed problem the same day . contacted me immediately about what was wrong and fixed problem the same day More
Other Employees Tagged: Cody Glasscock, Timmy Woods, Jordan Dublin, Tyler Blake
July 28, 2026
They are always friendly and courteous. They keep you informed of everything going on and cost involved. They keep you informed of everything going on and cost involved. More
Other Employees Tagged: Cody Glasscock, Timmy Woods, Jordan Dublin, Tyler Blake
July 18, 2026
Quality and professional services. Would highly recommend this dealership. Staff went above and beyond to ensure customer satisfaction. Would highly recommend this dealership. Staff went above and beyond to ensure customer satisfaction. More
Other Employees Tagged: Jordan Dublin
July 17, 2026
Quick Lane folks are awesome. That is all I have to say. Dumb to not let me continue. That is all I have to say. Dumb to not let me continue. More
Other Employees Tagged: Jordan Dublin
July 08, 2026
Service was quick and easy. No issues. I will be going back for service in the future. No issues. I will be going back for service in the future. More
Other Employees Tagged: Jordan Dublin
July 03, 2026
I’m very happy with my service experience. Your people are very professional, curtious and knowledgeable. I would not hesitate to bring one of my trucks in for service in the future. Your people are very professional, curtious and knowledgeable. I would not hesitate to bring one of my trucks in for service in the future. More
July 01, 2026
If that can’t diagnose it from the computer/diag unit, oh well. No old school troubleshooting, and diagnoses. I repaired the issue. well. No old school troubleshooting, and diagnoses. I repaired the issue. More
Other Employees Tagged: Cody Glasscock, Timmy Woods, Jordan Dublin, Tyler Blake
June 27, 2026
This is my favorite dealership throughout my years of owning and caring for my cars! Cody’s time of service is always excellent. She listens very well and translates the vehicle vocabulary into what owning and caring for my cars! Cody’s time of service is always excellent. She listens very well and translates the vehicle vocabulary into what needs to be done. Whether it is a normal appointment or a “suddenly” repair, I know it will be handled properly. In three words, I have “PEACE OF MIND.” More
Other Employees Tagged: Eric Bartock, Cody Glasscock, Laura Ingram, Jordan Dublin
June 27, 2026
Found the express service to be very efficient and customer service oriented. Staff was very helpful and the communication on the repairs were solid. Also, appreciated other service recommendations ab customer service oriented. Staff was very helpful and the communication on the repairs were solid. Also, appreciated other service recommendations above and beyond what vehicle was brought in for. More
Other Employees Tagged: Jordan Dublin

