Cody Hamilton | Page 6

Best experience buying a car. I have been to many dealerships in the area and i was impressed with how fast, knowledgeable, and pleasant of experience it was. I have been to many dealerships in the area and i was impressed with how fast, knowledgeable, and pleasant of experience it was. More

by FANGELONE1976 Verified Customer Verified Customer

Report | Print

This was my 3rd purchase from Coastal Kia and like before, my experience was wonderful. Cody Hamilton was very friendly and kind and Jan that sold me my last car, did my paperwork this time and if cou before, my experience was wonderful. Cody Hamilton was very friendly and kind and Jan that sold me my last car, did my paperwork this time and if course he was wonderful. I don't see myself buying a car from anywhere else. Thanks for a wonderful experience, again. More

by NCGIRL22269 Verified Customer Verified Customer

Report | Print

Communication and transparency could be improved. The price of the vehicle was not transparent at all, nor was it revealed until I said I was going to cancel the sale if I didn’t get a detailed expla The price of the vehicle was not transparent at all, nor was it revealed until I said I was going to cancel the sale if I didn’t get a detailed explanation. That is not a fair way to sell a car at all. Messages were not returned promptly or at all regarding the transport of our previous vehicle to our daughter in VT, which was part of the overall transaction. They had 2 weeks notice for a 9/6 delivery, yet on that day, there seemed to be a lack of an organized effort to meet that deadline. That was extremely disappointing since they phoned on Tuesday 9/2 to confirm the delivery date. On Friday 9/6, we were not receiving call backs on the status of the transport until about 6pm. Also, on our new registration, they have the insurance company incorrect. I will have to take the time to have that corrected. Since there were a few errors and a lack of transparency in the overall process, along with some communication issues, we feel our experience could have been better. All of our interactions, however, were in a professional, courteous and respectful manner, by the entire team at Coastal Kia. On a positive note, we had a defective wiper blade which was not sweeping the windshield properly. The replacement was handled with efficiency and coordination amongst team members from Heber to Howard in service. Once we arrived to have it replaced, we were on our way within 10 minutes. Had our entire experience gone as smoothly as the wiper replacement, we certainly would have been more pleased and would recommend to others. More

by khgoldman56 Verified Customer Verified Customer

Report | Print

Very honest and thorough salesperson. A pleasure to deal with him. Can certainly recommend Cody. A pleasure to deal with him. Can certainly recommend Cody. More

by njcanuck303 Verified Customer Verified Customer

Report | Print

Cody was great to work with on purchasing the car. he was very knowledgeable about the vehicle and the many bells and whistles it came with. Coty was polite and I never felt pressured during the buy he was very knowledgeable about the vehicle and the many bells and whistles it came with. Coty was polite and I never felt pressured during the buying process. In my opinion, this was what a car-buying experience should be like. More

by BLINDSHOT59 Verified Customer Verified Customer

Report | Print

Long wait times on service but most of the staff was kind and accommodating. Nice to have the snacks and charging stations to charge your phone. Too many ppl booked for services at the same time. Shuttle wi and accommodating. Nice to have the snacks and charging stations to charge your phone. Too many ppl booked for services at the same time. Shuttle will take you out but only one trip to one place of your choice in the area. More

by Omommie05 Verified Customer Verified Customer

Report | Print

The people at Kia are very knowledgeable, kind and helpful . We had a great experience . helpful . We had a great experience . More

by steph.g.cartier Verified Customer Verified Customer

Report | Print

New car was not delivered clean. Windows were very smudged so driving the car home after dark was challenging due to glare. Also, there was dirt in the trough below the windshield Windows were very smudged so driving the car home after dark was challenging due to glare. Also, there was dirt in the trough below the windshield wipers. More

by debbie37 Verified Customer Verified Customer

Report | Print

I am very pleased with my new vehicle. Thank you for your help. I will let you know if I have any issues. Thank you for your help. I will let you know if I have any issues. More

by derd001 Verified Customer Verified Customer

Report | Print

They work hard to get you the best deal. The staff were friendly and the dealership was clean. The staff were friendly and the dealership was clean. More

by elkinsdollie Verified Customer Verified Customer

Report | Print