Isaiah Torres
Isaiah Torres at Coastal Kia

Isaiah Torres

Finance Manager

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
106 Reviews
4.9

106 Reviews

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106 Reviews of Isaiah Torres

November 05, 2026

Dealership Rating
Employee Rating

Great people & service! Clean store, Good snacks. Great scheduling every time. Professional manners. Efficient & Courteous. More

by wbdavis407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson

Nov 06, 2026

Coastal Kia responded

We're happy to hear our team consistently provides friendly, professional, and efficient service! It's great to know you also enjoy our clean facilities and refreshments while you wait. We appreciate your continued trust in Coastal Kia and look forward to your next visit!

November 03, 2026

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I was treated with respect as a single woman. I felt like I was given time and ample help. More

by Nml2157
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Chad Duke

Nov 04, 2026

Coastal Kia responded

We're so glad you felt respected, comfortable, and well taken care of throughout your experience! Our team wants every customer to feel heard and have the time and attention they deserve. Thank you for sharing your experience with Coastal Kia!

October 20, 2026

Dealership Rating
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He welcome me ,ask me if I like anything to drink,went over my information what's I was looking for ,and help me with car I picked out,went over all information about the car,answer questions I had,an More

by renita.boney44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Gannon , Kevin

Oct 22, 2026

Coastal Kia responded

Thank you for the kind words! We’re so glad you felt welcomed and well taken care of throughout your car-buying experience. We appreciate you choosing Coastal Kia and hope you enjoy your new vehicle!

October 17, 2026

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I have purchased 2 new cars with Coastal Kia, Jan was most helpful in our last purchase. I have recommended Coastal Kia to many friends who have purchased vehicles and my sister recently purchased a vehi More

by VQ2A3WHALE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2026

Coastal Kia responded

Thank you so much for your continued loyalty to Coastal Kia! It means a lot that you've trusted us with your vehicle purchases and service needs for over 13 years. We're glad Jan, Bob, and Sam have taken such great care of you and your family. We truly appreciate your recommendations and the trust you've placed in our team!

October 12, 2026

Dealership Rating
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I have been a customer at this dealer for over 12 years. Purchased five cars. Highly recommend the sales and service staff! More

by SMEEKERNC
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 14, 2026

Coastal Kia responded

Thank you for being part of the Coastal Kia family for over 12 years! Your continued loyalty means so much to us, and we’re grateful you’ve trusted our team with five vehicle purchases. We truly appreciate your support and recommendation!

September 16, 2026

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Employee Rating

Steve Kramer is excellent. As a company we buy Kia vans from him and Pat’s dealership. Awesome group and each are 5 stars at every level . David Miller - Wilmington Funeral More

by dmiller53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 17, 2026

Coastal Kia responded

Thank you, David! We truly appreciate your continued trust in Steve Kramer, Pat, and the entire Coastal Kia team. It means a lot to have your support and the continued business!

September 10, 2026

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Great dealership and great friendly work. My problems have all been resolved. Service depart,emt is also great More

by jpalexander
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Sep 11, 2026

Coastal Kia responded

Thank you for the great review! We’re so glad our team was able to resolve your concerns and provide a friendly, positive experience. We appreciate your kind words about our service department and your continued trust in Coastal Kia!

September 06, 2026

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Great service , quick in and out , very polite and nice break room and coffee and snacks More

by edwardsjohn8461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2026

Coastal Kia responded

Thank you for the great review! We’re glad you enjoyed the quick, friendly service and our customer lounge. We appreciate you choosing Coastal Kia and look forward to seeing you again!

September 03, 2026

Dealership Rating
Employee Rating

Excellent . Entire dealership. All Departments 5 stars. No improvement needed. Always a pleasant experience. Continue what you're doing. More

by BOYCOOPER12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2026

Coastal Kia responded

Thank you for the incredible feedback and five-star rating! It means so much to our entire team to know that you consistently have a pleasant experience in every department. We truly appreciate your support and look forward to continuing to provide you with exceptional service!

August 30, 2026

Dealership Rating
Employee Rating

Most painless car buying experience I could imagine. We are super happy with our car and Jan was so friendly, helpful, and responsive! More

by LOGANKOZAL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jan Ramos

Aug 31, 2026

Coastal Kia responded

Thank you for the wonderful review! We’re so glad Jan made your car-buying experience easy and enjoyable. We’ll be sure to share your kind words with her. Congratulations on your new vehicle, and thank you for choosing Coastal Kia!

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