Isaiah Torres
Isaiah Torres at Coastal Kia

Isaiah Torres

Finance Manager

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
86 Reviews
4.8

86 Reviews

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86 Reviews of Isaiah Torres

July 01, 2026

Dealership Rating
Employee Rating

The only area that needs more attention and time during sales process is more effort explaining all of the technology in the SORENTO. Having to go through the manual is really time consuming. More

by Jadvor08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Gannon

Jul 01, 2026

Coastal Kia responded

Thank you for the five star review and helpful feedback! We would like for you to come back in when time permits. Our clients find it extremely helpful to return for a second visit to go over the technology again and have any questions answered. We strive to deliver a truly exceptional experience to every client during every visit. Enjoy your new Sorento! We are here if you need anything.

June 30, 2026

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Employee Rating

Jacob was awesome. Extremely respectful, informative, and overall had great attitude. We didn’t really need to ask a lot of questions because he addressed everything na More

by crivera15.25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Garrison

Jun 30, 2026

Coastal Kia responded

Great news! Thank you for the five star review and gracious compliments. Jacob is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts and mention him by name. We love the feedback including, "Jacob was awesome... extremely respectful, informative, and overall had a great attitude." Please do not hesitate to reach out if you need us. Enjoy!

June 29, 2026

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Employee Rating

Buying a used vehicle from Coastal Kia was a simple, easy process. Everybody was friendly and Steve, my salesman, made it a no stress transaction and answered all my questions. Gave me time to look the vehic More

by acefrehley76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Jun 30, 2026

Coastal Kia responded

Fantastic news! Thank you for the five star review and compliments for our Product Specialist Steve Kramer. We love the feedback including, "buying a used vehicle from Coastal Kia was a simple, easy process." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

June 20, 2026

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Excellent from start to finish! May possibly be the fastest and easiest purchase we’ve ever done. More

by all3aok
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jan Ramos

Jun 22, 2026

Coastal Kia responded

Excellent news! Congratulations! We appreciate the high marks and gracious compliments. Enjoy! Please do not hesitate to reach out if you need us.

June 06, 2026

Dealership Rating
Employee Rating

The tv ad says it all. . If you buy anywhere else you'll pay too much! Love love our Kia!!! More

by CASSIE_VICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jan Ramos, Adrian Gannon

Jun 08, 2026

Coastal Kia responded

We love this! Thank you for the five star review and gracious comments. Congratulations! We strive to deliver a truly exceptional experience to every client during every visit. We appreciate the high marks for Jan, Isaiah and Adrian as well. Enjoy!

May 20, 2026

Dealership Rating
Employee Rating

Riley was awesome! ! I bought my first new car in November from him. In April, someone pulled out in front of me and totaled it. In May I went back for another new one. More

by notmymonkeys2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Riley Harlow

May 21, 2026

Coastal Kia responded

Thank you for the high marks! We hate to hear your car was totaled. Thank you for giving us another opportunity to earn your business. We are thrilled to hear our Product Specialist Riley Harlow exceeded your expectations. We love the feedback including, "Riley was super helpful and I was able to leave as happy the second time as I was the first!" Congratulations again! We are here if you need us. Enjoy.

May 10, 2026

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Employee Rating

Jayce was absolutely amazing and a huge help in selecting my kia sportage. He was knowledgable in the features of the car and the process of leasing. GQ and Isaiah were also a big help in my leasing process. More

by ally goff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guder "GQ" Quezada, Jayce Davis

May 10, 2026

Coastal Kia responded

Thank you for the five star review and compliments for our team members Jayce, GQ and Isaiah. We love the feedback including, "everything was super easy and went really quick!" Great news! Congratulations and enjoy. We are here if you need anything.

May 06, 2026

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Employee Rating

This was the best car shopping experience I have ever had. From the time I pulled up into the parking lot and was greeted by associates until I drove off with my brand new Telluride. Everyone was so nice More

by wanda.lewis2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

May 06, 2026

Coastal Kia responded

Congratulations on the purchase of your new Telluride! We are thrilled to hear our team exceeded your expectations. We love the high marks and compliments including, "this was the best car shopping experience I have ever had." Thank you for mentioning our Product Specialist Steve Kramer by name. Congratulations and enjoy!

April 22, 2026

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Employee Rating

I had a very great experience with Jan and he got everything done within a week to deliver my dream car! More

by ANGELIKACHOD9798
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jan Ramos

Apr 22, 2026

Coastal Kia responded

Great news! Thank you! We appreciate the five star review and compliments for our Product Specialist Jan Ramos. We love the feedback including, "I had a very great experience with Jan...he got everything done within a week to deliver my dream car!" We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

April 12, 2026

Dealership Rating
Employee Rating

Won’t let you leave unless you buy a car. Too far away fir me More

by zifkin56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2026

Coastal Kia responded

Thank you for the five star review. It was kind of you to rate your recent experience. Please reach out to our Operations Manager Peggy Roberts on her direct line with any concerns. Her number is 910-798-4706. We look forward to your call. Thank you!

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