Cody Johnson | Page 30

Very quick to greet, polite, & friendly service advisor. This was our first service since buying our certified pre-owned car. He covered what was included - we then mentioned per their standard policy that This was our first service since buying our certified pre-owned car. He covered what was included - we then mentioned per their standard policy that our first servicing was free with our contract and that additional service work was included. When we picked up the car I asked if he had updated our servicing booklet & he said they no longer do that since it's in their system...however he wasn't sure if other dealers out of state could see that. I believe he was new 🙂 as they must since Carfax knows... More

by lrothm01 Verified Customer Verified Customer

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Received a 20 $ tire rotation I did not ask for bought the tires from Acura should be part of service of product was told on last visit my transmission needs service turned out based on 30000 mile interva the tires from Acura should be part of service of product was told on last visit my transmission needs service turned out based on 30000 mile interval that was not due nor was was my vehicle 4 wheel drive More

by davidchristie0 Verified Customer Verified Customer

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I always enjoy excellent service. Went to get a routine oil change and get everything set. Also got my key fob batteries replaced. I got an education on how to enter and start my car Went to get a routine oil change and get everything set. Also got my key fob batteries replaced. I got an education on how to enter and start my car should the key fob go dead again. I've been going to Jackson Acura Service Department for over 9 years because I have a great experience every time. More

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Fantastic service. Reviewed what they were doing, how I was covered under my warranty and give me an update on timing. Thanks for a job well done. Reviewed what they were doing, how I was covered under my warranty and give me an update on timing. Thanks for a job well done. More

by HOLLYKIN Verified Customer Verified Customer

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Nice experience of car services. Went there in the morning and got a pickup reminder an hour later. Went there in the morning and got a pickup reminder an hour later. More

by yifeiz Verified Customer Verified Customer

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They offer quick service and have a nice waiting area with private rooms available. Personable, helpful staff. with private rooms available. Personable, helpful staff. More

by KTS Verified Customer Verified Customer

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We usually have a nice experience, however our service advisor this time was smug and rude, and if I ever get him again I will change locations. His name is Cody Johnson and I can tell you that he is a ba advisor this time was smug and rude, and if I ever get him again I will change locations. His name is Cody Johnson and I can tell you that he is a bad representative for your brand. More

by Ktmama2002 Verified Customer Verified Customer

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I was able to make an appointment quickly and the wait time during service was reasonable. time during service was reasonable. More

by loiswill Verified Customer Verified Customer

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Welcoming and Friendly Staff, Fast service. Dealership is very clean and has nice waiting area. Dealership is very clean and has nice waiting area. More

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Very clean and well run. . nice people work there. They are flexible to your service needs . nice people work there. They are flexible to your service needs More

by joesphjohno Verified Customer Verified Customer

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