Cody Stineman

Rosalie, did a good job overall but I specifically informed her I did not want Lexus of Wichita to purchase my tag and taxes as I am tax exempt and I would take care of that myself. When I got to the informed her I did not want Lexus of Wichita to purchase my tag and taxes as I am tax exempt and I would take care of that myself. When I got to the dealership to close these fees had been added into my loan, which I certainly did not want but it was too late for them to change it. Now I am waiting on a refund which has been over a month and I have still not received. More

by jimrpeters48 Verified Customer Verified Customer

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Rosalie was very helpful and fun to work with, no pressure and was great to be able to chat with. Answered all of my questions and got us on our way fast. pressure and was great to be able to chat with. Answered all of my questions and got us on our way fast. More

by gream429 Verified Customer Verified Customer

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Rosalie was great, very personable! Made the purchase of my car enjoyable! Would definitely do business with her again! Made the purchase of my car enjoyable! Would definitely do business with her again! More

by nlaw1989 Verified Customer Verified Customer

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Great dealership! Honest employees and lots of perks in the waiting area! Vy and Cody are no-nonsense guys that make buying a car a nice, fun experience. Honest employees and lots of perks in the waiting area! Vy and Cody are no-nonsense guys that make buying a car a nice, fun experience. More

by justinharland.land Verified Customer Verified Customer

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This our fifth Lexus. Great customer service, as usual. Wonderful car — we got exactly what we wanted. Great customer service, as usual. Wonderful car — we got exactly what we wanted. More

by jmmann1948 Verified Customer Verified Customer

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Everything went so well with our first purchase a few months before that we bought a second vehicle from Benjamin! Thanks to everyone at Lexus of Wichita! months before that we bought a second vehicle from Benjamin! Thanks to everyone at Lexus of Wichita! More

by revdocmom1 Verified Customer Verified Customer

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AJ is a very nice guy. He is new and therefore did not know everything. He did get the answers he did not know from the sale manager. All in all no complaints. We are He is new and therefore did not know everything. He did get the answers he did not know from the sale manager. All in all no complaints. We are watching the air in one tire. So far it seems ok but might be losing air very slowly. As per our discussion if it continues then re expect it to be taken care of. We have been promised a detailing on the car since they did not do it when we picked it up. So long as this is honored. We have a due bill for the third wallet key that was missing. The one point is they were no sure on what the complimentary services that came with the car. A Lexus welcoming was sent to us a few days after we purchased the car. It states specifically that four serv ices come with the car (and certified is mentioned several times in the document). It states the first is at 5000 miles, which has occurred. The second is at 10,000 miles or 1 year. Third is at 20,000 miles or 2 years, and so forth. We expect this to be honored. So long as the above is honored we will be happy customers. If not, then not so much. More

by Randypaulmyers Verified Customer Verified Customer

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The new vehicle purchase went smooth, car was ordered in for us & was ready to drive when I arrived. Very pleased with my purchase for us & was ready to drive when I arrived. Very pleased with my purchase More

by warrenm626 Verified Customer Verified Customer

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This is the second vehicle I have purchased from Vy and I couldn't be happier! I came in very indecisive and Vy patiently guided me into the right vehicle. He is an amazing person and I will continue to pu couldn't be happier! I came in very indecisive and Vy patiently guided me into the right vehicle. He is an amazing person and I will continue to purchase all my future Lexus's through him at Walser! More

by jhelm67 Verified Customer Verified Customer

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