"No other dealer needed!"
It was bittersweet that I ended up back at Ciocca Subaru only a year after my first purchase. I was rear ended and my Forester was totaled. Throughout the whole process with the insurance company, the employees at both the dealership and collision center were very helpful and concerned. Once I received notification that my Subaru was totaled, I went to the collision center to retrieve my personal belongings, and again was met with sympathy and kindness. From collision, I went straight to the dealership. After looking through the used inventory, I met again with Andy and asked him to find my car. Lucky for me, a brand new 2018 Forester had arrived that morning on a truck and she was the exact car that I lost, only a year newer. Andy was able to get me all the programs and warranties that I had with my first Subaru, keeping my monthly payment similar to the previous one without a downpayment. I cannot thank all of the people at Ciocca enough for their genuine kindness, compassion, and concern in getting me back into my beautiful Subaru!
"Great Experience Purchasing a Crosstrek and a Forester"
I was involved in the purchase of 2 cars from Ciocca Subaru (at the same time). I Financed a Crosstrek and my girlfriend Leased a Forester. We got a great deal from Ciocca for the package (combined cost of the two cars), we came from over an hour away in Jersey to make the purchase. The staff was friendly and willing to answer all of my questions as they came up. Most of the process was done via email and over the phone after our initial visit.
We dealt with Cody Whitehead for the entire process and he was awesome, not a bad thing to say about him. James Ofori, our finance representative was also a pleasure to do business with. We have had the cars less than a week but so far, everything has been great.
We did have a few different issues and mistakes with numbers when finalizing details, but they were sorted rather quickly. I will definitely come back here if I am in the market for another Subaru and would recommend the same to anyone. Worth the trip.
Sorry for keeping you guys late after close on a Friday night.
"follow up was great"
Cody and Shelby followed up with me monthly for almost a year (because of a health issue putting a hold on my purchase). they genuinely cared about my health and were extremely patient and persistent. Cody was able to keep my monthly payment at the desired amount. I bought my first Subaru from Faulkner, but I'm now a ciocca customer for life as a result of the service I received. I would recommend anyone looking for a Subaru to visit ciocca! thanks again Cody and Shelby!
Other Employees Tagged:
"Excellent experience with this dealership"
Our overall experience at this dealership was far better than any other we have had with any dealership we worked with in the past 15+ years.
"Should be first stop when looking for a car"
- Sandy Terp
The friendly, knowledgeable help was refreshing. Cody went out of his way to be helpful. I do hope to do business with this dealership. I have been recommending it to everyone who asks how my search is going.
Other Employees Tagged:
Gregg Ciocca Jr