Colby Conine

The dealership overall is great. The service department was not good for our last service. My husband waited in the lobby for almost 5 hours for my car with two small children. He ev The service department was not good for our last service. My husband waited in the lobby for almost 5 hours for my car with two small children. He even asked how long it would take so he could make arrangements if needed. He did not receive an answer for the time frame. We were told we needed to come Tuesday because the service person we had worked with last week was not going to be there on Monday the 27th. That person didn’t even end up helping us during our appointment. A very disappointing experience due to the time frame and the service department not being transparent with how long the service would take. My daughter had to miss school because they couldn’t give us an answer. We live in Fernley so we can’t easily just go back home. The service department gets 1 star because they got my tires in very quickly. More

by Gina.Phillips1216 Verified Customer Verified Customer

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I found Reno Lithia Chrysler Jeep dealership to be a very good experience. Both my salesman and the document guy seem to be knowledgeable, friendly and efficient. good experience. Both my salesman and the document guy seem to be knowledgeable, friendly and efficient. More

by PASTORAGS Verified Customer Verified Customer

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I will always do business with Lithia Jeep because they have taken such good care of me have taken such good care of me More

by SYLVESTER.WEEKLEY Verified Customer Verified Customer

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Reuben was fantastic. He did not try to sell me on something. I did not want you went above and beyond to find the vehicle that I was looking for and give me the time I ne He did not try to sell me on something. I did not want you went above and beyond to find the vehicle that I was looking for and give me the time I needed to make my decision will definitely return to work with him again in the future More

by RJRILEY Verified Customer Verified Customer

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Always great customer service and always quick about getting vehicle in and out No issues recommend for all your services getting vehicle in and out No issues recommend for all your services More

by none25 Verified Customer Verified Customer

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Excellent buying experience. They were straightforward and honest. I would definitely buy from them again. They were straightforward and honest. I would definitely buy from them again. More

by Kevin Verified Customer Verified Customer

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Great customer service. Made the process of buying my first car easy and it was a great deal. Made the process of buying my first car easy and it was a great deal. More

by ZRBURNS Verified Customer Verified Customer

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Very knowledgeable and personal team . Amazing product and great experience all the way around . Go see Sean- he is above and beyond when it comes to expertise and really working for you . Amazing product and great experience all the way around . Go see Sean- he is above and beyond when it comes to expertise and really working for you . More

by EVE.B.MILLER Verified Customer Verified Customer

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Robert Black helped me trade in my car and get a new vehicle. He is great at his job, was to the point and got the job done in good time. Very informative, polite, knowledgeable, and I will only go thro vehicle. He is great at his job, was to the point and got the job done in good time. Very informative, polite, knowledgeable, and I will only go through Lithia Chrysler in Reno for future vehicles. Highly recommend! More

by LEEEZAAH Verified Customer Verified Customer

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I asked my wife to handle the appointment for me since I was busy and there was some confusion upon arrival about whether it was billable for me. The service associate immediately said he would look into it was busy and there was some confusion upon arrival about whether it was billable for me. The service associate immediately said he would look into it, and he took ownership of the problem and swiftly solved the problem while the key was being programmed. No delays to my wife who wasn’t sure about anything and no arguing, just quick action and great service. Thanks! More

by TERRY.JETTON Verified Customer Verified Customer

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