Cole Craven | Page 202

I have been a customer of this dealership for over five years. The staff is attentive and I feel like a valued customer here. Always a pleasure years. The staff is attentive and I feel like a valued customer here. Always a pleasure More

by BBBELIZEAN Verified Customer Verified Customer

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The only reason for 4 star instead of 5 was the need for more service advisors. You have to stand around with no one acknowledging you’re there or advising that they’ll be with you in a minute. You feel you more service advisors. You have to stand around with no one acknowledging you’re there or advising that they’ll be with you in a minute. You feel you may actually be invisible. If they can’t afford more advisors, at least get a greeter. The work and the follow up were 5 stars. More

by DDAVISON2 Verified Customer Verified Customer

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I had my vehicles first 5k mile service and an oil change completed. Drop off took about 10 minutes and I was called people promptly once the service was complete completed. Drop off took about 10 minutes and I was called people promptly once the service was complete More

by jelissa315 Verified Customer Verified Customer

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They were very professional and serviced my car in a timely matter..I was loan a car while they took care of mine.very pleasant experience. timely matter..I was loan a car while they took care of mine.very pleasant experience. More

by PRETTYJULI2 Verified Customer Verified Customer

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Cole was nice. The women at cashier need a lesson customer service. Neither said hi, bye or kiss my xxx! Didn’t even acknowledge my presence not even when I told them to have a wonderful weekend. Ne customer service. Neither said hi, bye or kiss my xxx! Didn’t even acknowledge my presence not even when I told them to have a wonderful weekend. Never looked up at me! This is a big turn off. Their actions will make me not go back and to tell all my Honda owner friends thank you but no thank you. I know you are rolling your eyes and don’t care. My ratings below are for Cole only! More

by kketcham84 Verified Customer Verified Customer

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My car was due to for routine service and there were recalls that needed to be addressed. Cole, my service rep, was professional, knowledgeable and kind. The service as prompt and efficient. Thanks for recalls that needed to be addressed. Cole, my service rep, was professional, knowledgeable and kind. The service as prompt and efficient. Thanks for everything. More

by csnyder2213 Verified Customer Verified Customer

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Not happy about the customer service. I went there for an oil change, tire rotation, and for them to check the suspension. After waiting for 2 hours, I went back to the rep and asked him why it was taking so oil change, tire rotation, and for them to check the suspension. After waiting for 2 hours, I went back to the rep and asked him why it was taking so long. He said he didn’t know why and couldn’t do anything about it. He didn’t even try to find out. More

by SGTBOB1 Verified Customer Verified Customer

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Went to get my first service on my Honda hatchback and Cole helped me out with all my questions. Got my car back clean and ready to go Cole helped me out with all my questions. Got my car back clean and ready to go More

by Jmob62 Verified Customer Verified Customer

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