2,006 Reviews
Write a Review2006 Reviews of Cole Craven
October 11, 2020
I had my vehicles first 5k mile service and an oil change completed. Drop off took about 10 minutes and I was called people promptly once the service was complete completed. Drop off took about 10 minutes and I was called people promptly once the service was complete More
October 10, 2020
Cole was nice. The women at cashier need a lesson customer service. Neither said hi, bye or kiss my xxx! Didn’t even acknowledge my presence not even when I told them to have a wonderful weekend. Ne customer service. Neither said hi, bye or kiss my xxx! Didn’t even acknowledge my presence not even when I told them to have a wonderful weekend. Never looked up at me! This is a big turn off. Their actions will make me not go back and to tell all my Honda owner friends thank you but no thank you. I know you are rolling your eyes and don’t care. My ratings below are for Cole only! More
October 10, 2020
My car was due to for routine service and there were recalls that needed to be addressed. Cole, my service rep, was professional, knowledgeable and kind. The service as prompt and efficient. Thanks for recalls that needed to be addressed. Cole, my service rep, was professional, knowledgeable and kind. The service as prompt and efficient. Thanks for everything. More
October 10, 2020
Not happy about the customer service. I went there for an oil change, tire rotation, and for them to check the suspension. After waiting for 2 hours, I went back to the rep and asked him why it was taking so oil change, tire rotation, and for them to check the suspension. After waiting for 2 hours, I went back to the rep and asked him why it was taking so long. He said he didn’t know why and couldn’t do anything about it. He didn’t even try to find out. More
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