Cole Craven | Page 31

Can’t believe small businesses are not applying the extra percentage for credit card payment but a big corporation like Honda is. I was so disappointed. You need to let customers know when they book an appo percentage for credit card payment but a big corporation like Honda is. I was so disappointed. You need to let customers know when they book an appointment. I don’t carry $980 in cash and they wouldn’t let me go home to get my checkbook More

by Ajsmacin Verified Customer Verified Customer

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This is the 2nd time Cole has taken been my service specialist and he has always handled my service needs in a friendly and professional manner. A credit to Freehold Honda. specialist and he has always handled my service needs in a friendly and professional manner. A credit to Freehold Honda. More

by BEACHBUM0113 Verified Customer Verified Customer

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Very professional and customer centric. A place I would recommend and continue to use myself. A place I would recommend and continue to use myself. More

by BCLEVER07 Verified Customer Verified Customer

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They are reliable,sales staff works with you in getting the best price/lease.accommodating as far as service scheduling appointments for customers. When a customer drives up to the service area they are ta the best price/lease.accommodating as far as service scheduling appointments for customers. When a customer drives up to the service area they are taken in immediately.while waiting as car is serviced they provide refreshments which is most welcomed.thus is my 3rd lease with them will recommend them to my friends and relatives More

by phyllis.sorrentino Verified Customer Verified Customer

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Cole - consultative style outlines tradeoffs and very helpful in navigating alternatives. says what he/ they will do and then he . they do what they say. always a pleasant experience , even if it cost helpful in navigating alternatives. says what he/ they will do and then he . they do what they say. always a pleasant experience , even if it costs $$ Bottom line - car is in good shape thanks to this Dealer and Cole. More

by BEN66 Verified Customer Verified Customer

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He is very professional and polite. He listens to my questions and provide answers or options regarding my Ridgeline. He listens to my questions and provide answers or options regarding my Ridgeline. More

by Chrizryn Verified Customer Verified Customer

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About a week after having my oil and quite a few other fluids changed on my 2014 Honda CRV - an $800 service bill - i checked under my hood to make sure my windshield wiper fluid had been filled, as per t fluids changed on my 2014 Honda CRV - an $800 service bill - i checked under my hood to make sure my windshield wiper fluid had been filled, as per the service list that was completed and given to me after paying - and before I went on a long car trip for a weekend away - When I opened the hood, I found a random straw type hose sitting loosely on the radiator of my car. I called my son to come look at it and he said the mechanic failed to reattach the overflow hose after changing out my coolant. I was going away that day so I did not call Honda Freehold about this due to lack of time. But needless to say - had it been summer and hot out - we would've have a serious problem Rethinking about whether or not to continue bringing my car to you for service. Can I be sure after you rotated my tires at this service appointment also, that they are back on correctly?? - I DO want you to be aware of this issue and my lack of trust in your service department at Honda of Freehold, moving forward. Cynthia Hedlund More

by chedlund Verified Customer Verified Customer

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Cole was very nice and helpful. And very quick and efficient! Super nice guy!! Thank you for all your help! And very quick and efficient! Super nice guy!! Thank you for all your help! More

by DANADC71 Verified Customer Verified Customer

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Cole at Honda Freehold is amazing when it comes to customer service. Whenever I need assistance with my car, he's the person I turn to. Cole takes the time to explain everything thoroughly, and I've a customer service. Whenever I need assistance with my car, he's the person I turn to. Cole takes the time to explain everything thoroughly, and I've always left feeling completely happy with the service. If you're in need of a dependable place, I highly suggest Honda Freehold. More

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Have leased with honda of freehold for several years. the are professional,courteus,treat their clients as family always available if you have questions the are professional,courteus,treat their clients as family always available if you have questions More

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