Cole Lutz | Page 10

Extremely satisfied Cole made sure I was well taken care of from the moment I walked through the door! Friendly, professional, and very helpful! Finally have a safe ride Cole made sure I was well taken care of from the moment I walked through the door! Friendly, professional, and very helpful! Finally have a safe ride for my children and I! Will make sure to recommend Cole, Pat, Noah & this store to all friends and family! More

Report | Print

Helpful and quick! A lot of great help in a short amount of time. Also very responsive via phone when figuring some details out over the week before purchasing. A lot of great help in a short amount of time. Also very responsive via phone when figuring some details out over the week before purchasing. More

Report | Print

Makes car buying easy I had an excellent experience working with Cole. Great deal, no pressure, and very helpful. The finance manager (Mike) was also easy to work with. Wil I had an excellent experience working with Cole. Great deal, no pressure, and very helpful. The finance manager (Mike) was also easy to work with. Will definitely be back, I encourage others to talk to Cole. Thanks! More

Report | Print

have always hd good customer service on my car never had a problem with my service or appointments I've had from my car sales person to the service department. Have always experienced friendly and never had a problem with my service or appointments I've had from my car sales person to the service department. Have always experienced friendly and knowledgable persons. More

Report | Print

Above and beyond It is clear to me that these guys truly care about their customers. I could not be more pleased. I purchased a used Camry that looks like it’s brand It is clear to me that these guys truly care about their customers. I could not be more pleased. I purchased a used Camry that looks like it’s brand new. More

Report | Print

Cole is and was after the sale awesome! Cole is super attentive, very easy to talk to without all the BS that usually clouds a sale. He helped me thru the personality conflict with the finan Cole is super attentive, very easy to talk to without all the BS that usually clouds a sale. He helped me thru the personality conflict with the financing personnel, and also stepped up after the sale to assist the service department in keeping a very satisfied customer with after the sale accessories. A guy I know I can count on for any of my needs at Darrow Toyota! More

Report | Print

Fantastic GM at Russ Darrow Toyota in West Bend I wasn't satisfied with help from our sales person or the sales manager but the GM was fantastic and took care of everything I needed. I wasn't satisfied with help from our sales person or the sales manager but the GM was fantastic and took care of everything I needed. More

Report | Print

Above and beyond The folks at Russ Darrow Toyota went above and beyond to make our latest car purchase effortless. We were interested in two vehicles that were not on The folks at Russ Darrow Toyota went above and beyond to make our latest car purchase effortless. We were interested in two vehicles that were not on the Toyota lot but were in Russ Darrow’s inventory and for our convenience they brought these non-Toyota vehicles to their lot for us to test drive. In total we drove 5 different vehicles and chose one that they brought in for us. This really made it easy for us and it was clear their goal was to help us find the right car whether it was a Toyota or not. Nice job everyone! More

Report | Print

Overall a good experience with the dealership. Cole Lutz was great to work with. He was straight forward and did not BS us. Only had pressure on us when in finance area haggling extras that bugged Cole Lutz was great to work with. He was straight forward and did not BS us. Only had pressure on us when in finance area haggling extras that bugged is a bit. Otherwise we will definitely consider Russ Darrow for future cars. More

Report | Print

Purchase of 2017 Wrangler I had purchased two previous vehicles from Cole Lutz in the past, so it was an easy choice when my wife decided she wanted a convertible. Problem is, I had purchased two previous vehicles from Cole Lutz in the past, so it was an easy choice when my wife decided she wanted a convertible. Problem is, Toyota doesn’t make a convertible. We set our sights on a Wrangler and were grateful Cole was allowed to show us the Wrangler we ultimately purchased. Even though Cole “crossed brand lines”, he was knowledgeable about the product. I know it may be disappointing to Russ Darrow that I’m not in the market for a new vehicle now, But I know where and who to look for when I’m ready. More

Report | Print