Cole Lutz
Cole Lutz at Russ Darrow Toyota of West Bend

Cole Lutz | Page 11

Finance Manager

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

4.7
111 Reviews

I have been in the industry since 2011! I love what I do, every day is a new day for me and it's always something different which is what I like ! Every customer is different and has different needs and that's what makes my job fun! I am a father to a 13 year old boy named Keagan, and have a daughter named Amelia that is now 6 years old ! I love the outdoors ! In my free time away from the store I like playing golf , softball, and like to hunt! I am looking forward to meeting you and helping your family with any vehicle needs you may have !

4.7

111 Reviews

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Dealership Experience

14 yrs, 5 mos

Industry Experience

15 yrs, 6 mos

Specialties & Trainings

Finance

Toyota Certified

View more specialties & trainings

111 Reviews of Cole Lutz

October 28, 2017

Dealership Rating
Employee Rating

Overall a good experience with the dealership. Cole Lutz was great to work with. He was straight forward and did not BS us. Only had pressure on us when in finance area haggling extras that bugged More

by Ellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Bechler , Sandi Neal, Danny Shutts, Jon in finance

Oct 28, 2017

Russ Darrow Toyota of West Bend responded

Thank you so much for taking the time to review our store and staff!! We really appreciate your business and loyalty!! As the GM I will review our process in the business office as is relates to presentation of additional protections. Thanks! Danny Shutts, GM

October 25, 2017

Dealership Rating
Employee Rating

Purchase of 2017 Wrangler I had purchased two previous vehicles from Cole Lutz in the past, so it was an easy choice when my wife decided she wanted a convertible. Problem is, More

by GuyWhoBuysTooManyNewCars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2017

Russ Darrow Toyota of West Bend responded

Hi Guywhobuystoomanycars!!! :-) thanks for the great review and your continued loyalty to the Russ Darrow Group. greatly appreciated!!! and pretty sure I know your real name!! lol Danny and Team Toyota

October 25, 2017

Dealership Rating
Employee Rating

Great dealer and salesmen! I always have a great experience when buying a new car at Russ Darrow Toyota. The salesmen are always so helpful! I always recommend all my friends an More

by BoostdDSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2017

Russ Darrow Toyota of West Bend responded

Thank you so much for the great review! Danny Shutts, GM

October 25, 2017

Dealership Rating
Employee Rating

Would recommend to anyone! If you would like to go to a dealership that actually cares about your needs, I would suggest you visit the Russ Darrow Toyota West Bend location. Col More

by Man van mafia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Noah Luckiesh

Oct 25, 2017

Russ Darrow Toyota of West Bend responded

Thank you so much for the kind words! We really appreciate your business and continued loyalty!! Danny Shutts, GM

October 25, 2017

Dealership Rating
Employee Rating

Rav 4 Great buying experience. Friendly, courteous and professional sales and service staff. Pricing was fair. Negotiations went smoothly. I would highly re More

by SUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Shutts

October 25, 2017

Dealership Rating
Employee Rating

awesome experience i went to see cole for a certified camry! best buying experience! He got everything done for me. Cole Lutz did amazing and i will recommend him to fam More

by ttk landscaping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2017

Russ Darrow Toyota of West Bend responded

Thank you so much for your business and the kind words....we are very proud of Cole! Thanks, Danny Shutts, GM

October 25, 2017

Dealership Rating
Employee Rating

Very pleased Cole was great help. Very easy to work with and answered all our questions. He also made sure we were getting everything we wanted. Would defiantly bu More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2017

Russ Darrow Toyota of West Bend responded

Rachel, we are really appreciate your business and the great review!! it is greatly appreciated! Danny Shutts, GM

October 24, 2017

Dealership Rating
Employee Rating

Smoothest van purchase My family was expanding and we decided our next vehicle would be a van. After researching online we decided on the toyota sienna. Cole Lutz was our s More

by Manvanmafia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 23, 2017

Dealership Rating
Employee Rating

They did what they said they would and more Bought my 3rd vehicle from them this year a Highlander, new. Great vehicle and the experience was beyond expectation. They gave me an absorbent amou More

by ROB W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Schubert, Danny Shutts

Oct 25, 2017

Russ Darrow Toyota of West Bend responded

Rob, We really appreciate you taking the time to tell of your experience!! Your business is really appreciated as well! Thanks, Danny Shutts, GM

October 23, 2017

Dealership Rating
Employee Rating

Best Ever Danny Schutts and Cole Lutz are 2 world class professionals. Always there to help no matter the circumstances. Made leasing a 2017 Rav 4 enjoyable and More

by Golferbenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Shutts

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