Dealer Reviews
Cars for Sale
Dealer Log In
Cole Lutz
Cole Lutz | Page 11
Finance Manager
Russ Darrow Toyota of West Bend
2700 W Washington Street
West Bend, WI 53095
115 Reviews
I have been in the industry since 2011! I love what I do, every day is a new day for me and it's always something different which is what I like ! Every customer is different and has different needs and that's what makes my job fun! I am a father of 3 kids! I love the outdoors ! In my free time away from the store I like playing golf , spending time with the family and I like to hunt! I am looking forward to meeting you and helping your family with any vehicle needs you may have !
Read more115 Reviews
Write a ReviewDealership Experience
14 yrs, 8 mos
Industry Experience
15 yrs, 9 mos
Specialties & Trainings
Finance
Toyota Certified
Presidents Club
Used Cars
New Cars
115 Reviews of Cole Lutz
January 05, 2018
Above and beyond It is clear to me that these guys truly care about their customers. I could not be more pleased. I purchased a used Camry that looks like it’s brand It is clear to me that these guys truly care about their customers. I could not be more pleased. I purchased a used Camry that looks like it’s brand new. More
by Mi325i
January 05, 2018
Cole is and was after the sale awesome! Cole is super attentive, very easy to talk to without all the BS that usually clouds a sale. He helped me thru the personality conflict with the finan Cole is super attentive, very easy to talk to without all the BS that usually clouds a sale. He helped me thru the personality conflict with the financing personnel, and also stepped up after the sale to assist the service department in keeping a very satisfied customer with after the sale accessories. A guy I know I can count on for any of my needs at Darrow Toyota! More
by Sayitasitis
November 28, 2017
Fantastic GM at Russ Darrow Toyota in West Bend I wasn't satisfied with help from our sales person or the sales manager but the GM was fantastic and took care of everything I needed. I wasn't satisfied with help from our sales person or the sales manager but the GM was fantastic and took care of everything I needed. More
by Janice0531
Other Employees Tagged: Heather Gagliano, Mark Bechler , Danny Shutts
November 19, 2017
Above and beyond The folks at Russ Darrow Toyota went above and beyond to make our latest car purchase effortless. We were interested in two vehicles that were not on The folks at Russ Darrow Toyota went above and beyond to make our latest car purchase effortless. We were interested in two vehicles that were not on the Toyota lot but were in Russ Darrow’s inventory and for our convenience they brought these non-Toyota vehicles to their lot for us to test drive. In total we drove 5 different vehicles and chose one that they brought in for us. This really made it easy for us and it was clear their goal was to help us find the right car whether it was a Toyota or not. Nice job everyone! More
by Chris
Other Employees Tagged: Ralph Racette, Danny Shutts, Michael Wagner
October 28, 2017
Overall a good experience with the dealership. Cole Lutz was great to work with. He was straight forward and did not BS us. Only had pressure on us when in finance area haggling extras that bugged Cole Lutz was great to work with. He was straight forward and did not BS us. Only had pressure on us when in finance area haggling extras that bugged is a bit. Otherwise we will definitely consider Russ Darrow for future cars. More
by Ellie
Other Employees Tagged: Mark Bechler , Sandi Neal, Danny Shutts, Jon in finance
October 25, 2017
Purchase of 2017 Wrangler I had purchased two previous vehicles from Cole Lutz in the past, so it was an easy choice when my wife decided she wanted a convertible. Problem is, I had purchased two previous vehicles from Cole Lutz in the past, so it was an easy choice when my wife decided she wanted a convertible. Problem is, Toyota doesn’t make a convertible. We set our sights on a Wrangler and were grateful Cole was allowed to show us the Wrangler we ultimately purchased. Even though Cole “crossed brand lines”, he was knowledgeable about the product. I know it may be disappointing to Russ Darrow that I’m not in the market for a new vehicle now, But I know where and who to look for when I’m ready. More
by GuyWhoBuysTooManyNewCars
October 25, 2017
Great dealer and salesmen! I always have a great experience when buying a new car at Russ Darrow Toyota. The salesmen are always so helpful! I always recommend all my friends an I always have a great experience when buying a new car at Russ Darrow Toyota. The salesmen are always so helpful! I always recommend all my friends and family to go to Russ Darrow Toyota to buy a new or used car! More
by BoostdDSM
October 25, 2017
Would recommend to anyone! If you would like to go to a dealership that actually cares about your needs, I would suggest you visit the Russ Darrow Toyota West Bend location. Col If you would like to go to a dealership that actually cares about your needs, I would suggest you visit the Russ Darrow Toyota West Bend location. Cole has been my sales man for years. Will send anyone and everyone to him! Thanks for helping me on my purchase!! Keep up the great work!! More
by Man van mafia
Other Employees Tagged: Noah Luckiesh
October 25, 2017
Rav 4 Great buying experience. Friendly, courteous and professional sales and service staff. Pricing was fair. Negotiations went smoothly. I would highly re Great buying experience. Friendly, courteous and professional sales and service staff. Pricing was fair. Negotiations went smoothly. I would highly recommend buying a car here. More
by SUE
Other Employees Tagged: Danny Shutts
October 25, 2017
awesome experience i went to see cole for a certified camry! best buying experience! He got everything done for me. Cole Lutz did amazing and i will recommend him to fam i went to see cole for a certified camry! best buying experience! He got everything done for me. Cole Lutz did amazing and i will recommend him to family and friends! More
by ttk landscaping
Dealership Inventory (137 Vehicles)
