Cole Lutz
Cole Lutz at Russ Darrow Toyota of West Bend

Cole Lutz | Page 8

Finance Manager

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

4.7
109 Reviews

I have been in the industry since 2011! I love what I do, every day is a new day for me and it's always something different which is what I like ! Every customer is different and has different needs and that's what makes my job fun! I am a father to a 13 year old boy named Keagan, and have a daughter named Amelia that is now 6 years old ! I love the outdoors ! In my free time away from the store I like playing golf , softball, and like to hunt! I am looking forward to meeting you and helping your family with any vehicle needs you may have !

4.7

109 Reviews

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Dealership Experience

14 yrs, 4 mos

Industry Experience

15 yrs, 5 mos

Specialties & Trainings

Finance

Toyota Certified

View more specialties & trainings

109 Reviews of Cole Lutz

January 31, 2019

Dealership Rating
Employee Rating

Trade and Purchase of 2 Vehicles. We worked with Patrick Moschea and Cole Lutz. I can’t express how wonderful our overall experience from beginning to end. They listened to all of our More

by SarahHollywood6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Moschea

January 03, 2019

Dealership Rating
Employee Rating

Buying a car I would highly recommend coming to Toyota Russ Darrow to buy a new or used car the sales people are awesome and service department is awesome the sale More

by Rk1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Noah Luckiesh, Mark Bechler , Chuck Moeller, Patrick Moschea, Danny Shutts

Jan 04, 2019

Russ Darrow Toyota of West Bend responded

Wow!! thank you very much for this great review and your business!! our whole team says THANKS!! danny shutts, gm

November 23, 2018

Dealership Rating
Employee Rating

Black Friday Deal Superb service and great deal. Cole went above and beyond and sealed the deal. Justin made the financial process clear and concise. Thank you Cole and More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2018

Russ Darrow Toyota of West Bend responded

Thanks Joe!! we really appreciate your business and this great revew!! danny shutts, gm

October 07, 2018

Dealership Rating
Employee Rating

Top notch Never dealt with this dealership before. Wanted to stay local and they treated me right. First vehicle that I purchased where I felt extremely satisfi More

by Duke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Shutts, Matt in finance

Oct 08, 2018

Russ Darrow Toyota of West Bend responded

Wow!! we really appreciate this Duke!!! can't thank you enough!! Look forward to being your dealer going forward!! danny shutts, gm

September 13, 2018

Dealership Rating
Employee Rating

Low pressure Working with Cole at Russ Darrow was a great experience. Very low pressure approach. Appreciated the space they left us as we walked thru the lot. Wor More

by Tony2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2018

Russ Darrow Toyota of West Bend responded

Tony Thanks very much for this great review!! wondering what more we could have done to earn a 5 star?? danny shutts, gm

August 13, 2018

Dealership Rating
Employee Rating

2011 Camaro convertible Cole treated my son, wife and me very well. He was honest and resourceful seeking answers when he didn’t know them himself. Justin worked the financia More

by Art
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2018

Russ Darrow Toyota of West Bend responded

Art, thank you for this review and your business!! very much appreciated by all here at Russ Darrow Toyota!! danny shutts, gm

July 31, 2018

Dealership Rating
Employee Rating

Cole ALWAYS goes above and beyond! The staff is knowledgeable and experienced. They take the time to fully answer any and all questions and concerns. Makes the buying experience easy! W More

by Toyotafan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2018

Russ Darrow Toyota of West Bend responded

wow thanks!! what a great review! really appreciate your business and this review!! danny shutts, gm

July 12, 2018

Dealership Rating
Employee Rating

Made my buying experience a pleasure For the most part, I find buying a vehicle not very pleasant. But today’s transaction went smooth. Patrick, Cole and Matthew made my life easier. T More

by Mahalo
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Buettner , Patrick Moschea

Jul 20, 2018

Russ Darrow Toyota of West Bend responded

Bret Thanks for your business and this great review!! Danny Shutts, GM

July 11, 2018

Dealership Rating
Employee Rating

Trade and Bought New Truck Needed to upgrade into a new truck. Told Justin what I was looking to do and also worked with Cole to get the right truck. For the most part everythin More

by awisn291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Shutts, Justin Gersonde

Jul 11, 2018

Russ Darrow Toyota of West Bend responded

Thanks for the great review!! We really appreciate you and your business!!! Danny Shutts and Team!!

June 22, 2018

Dealership Rating
Employee Rating

My evening at Russ Darrow Was a great experience. They were Very accommodating! I was concerned that I would not find what I was looking for....but I did! Very happy with p More

by AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Noah Luckiesh , Patrick Moschea

Jun 22, 2018

Russ Darrow Toyota of West Bend responded

Al. we really appreciate your business and this great review!! danny shutts, gm

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