Dealership Experience
5 yrs, 7 mos
39 Reviews
Write a Review39 Reviews of Cole Miller
March 19, 2024
I enjoyed working with the people that sold me my truck, not so much the 2nd time around with the service dept. not so much the 2nd time around with the service dept. More
Other Employees Tagged: Michelle Starkey
February 15, 2024
I scheduled service for my Ford F-450 pickup at a day and time convenient for me. The service team completed the work promptly. The waiting area is comfortable. The staff are all courteous and pleasant. time convenient for me. The service team completed the work promptly. The waiting area is comfortable. The staff are all courteous and pleasant. Two things I want changed could not be done. These are, apparently, engineering and/or software issues with Ford proper and not the responsibility of the local dealership. Four stars is a high and well-deserved rating. I reserve five stars for those rare occasions when somebody extends themselves well beyond expectation to help me do something. As for work quality, I reserve judgement for a while. It takes time to assess. More
Other Employees Tagged: Lori Schwartz, Nikki Migas, Robert Cunningham, Jahn-Paul Whitten, Jason Turrell
February 14, 2024
My 2013 fiesta could have been part of the lawsuit and they took over 4 1/2 months to diagnose, they didn't offer a loner I was forced to buy what was available to me. And then after spending over 4400.00 they took over 4 1/2 months to diagnose, they didn't offer a loner I was forced to buy what was available to me. And then after spending over 4400.00 my car was returned to me with mold and more dirt than I left it with. I kept calling and no one would call me back. I had to threaten calling the cops to report it stollen to get a call back. And after they cleaned the car of the mold I was told that a part, was part of the recall and I have no Documation for what they did. I have been trapped. I'm sick to death how men treat woman with cars. More
January 21, 2024
Kyle and the crew were courteous, prompt and made the repairs needed to get me back on the road. Great experience repairs needed to get me back on the road. Great experience More
Other Employees Tagged: Lori Schwartz, Robert Cunningham, Jason Turrell , Kyle
December 14, 2023
The service I received at Bellingham Ford was out stranding as usual! As a return customer from Juneau Alaska, where we have NO FORD DEALER, I was required to transport my 2020 F350 to Bellingham to stranding as usual! As a return customer from Juneau Alaska, where we have NO FORD DEALER, I was required to transport my 2020 F350 to Bellingham to have an on going emission problem corrected. This was accomplished by the Service Department in an exemplary performance by the technician Cole assigned to this serious diesel problem in concert with David Carrera the Service Coordinator. This on going problem had been assigned a increased case# problem level by the Ford Problem Center (M Krupa) due to the impact on the operation of my F350 which facilitated the use of consultation with other Ford Technicians. The result was a successfully completed repair to a complex problem. More
Other Employees Tagged: David Carrera
November 19, 2023
We had a great experience from the start. Matt helped us through the process and was very courteous and kind. Everyone that was involved really worked hard to make the deal happen for us and Matt helped us through the process and was very courteous and kind. Everyone that was involved really worked hard to make the deal happen for us and we greatly appreciate it. We are very happy with our purchase. More
Other Employees Tagged: Mike Diehl, Matt Robinson, Christian Curtin
August 13, 2023
Friendly, efficiency, trustworthy. Samantha went the extra mile for me. Would return for sure. Appointment was not the quickest to schedule, and then the dealership rescheduled on m Samantha went the extra mile for me. Would return for sure. Appointment was not the quickest to schedule, and then the dealership rescheduled on me because of a labor short shortage. More
Other Employees Tagged: Lori Schwartz, Robert Cunningham, Jahn-Paul Whitten, Jason Turrell , Charlie James-Silva
July 30, 2023
dropped my truck off for warranty repairs that I thought would take weeks. I got a call two days later saying the truck was fixed and they were just test driving it again to make sure everything was good. T would take weeks. I got a call two days later saying the truck was fixed and they were just test driving it again to make sure everything was good. Then they even dropped the truck off at my house 25 minutes away. Great experience! More
Other Employees Tagged: Lori Schwartz, Robert Cunningham, Jahn-Paul Whitten, Jason Turrell , Charlie James-Silva
July 29, 2023
They are the best good service friendly staff with smile they treat you very good.👍 they treat you very good.👍 More
Other Employees Tagged: Mike Diehl, Lori Schwartz, Robert Cunningham, Jahn-Paul Whitten, Jason Turrell , Shane Hugueley, Charlie James-Silva
July 26, 2023
Great service! Friendly helpful staff. I appreciate greatly the driver service picking me up and dropping me off both ways. I rate them excellent! Friendly helpful staff. I appreciate greatly the driver service picking me up and dropping me off both ways. I rate them excellent! More
Other Employees Tagged: Lori Schwartz, Robert Cunningham, Jason Turrell , Charlie James-Silva