Colin Grindley | Page 5

Pleasant Experience One of my least favorite activities is car shopping. Everyone we encountered MB Bonita Springs helped make this car shopping experience unique and pl One of my least favorite activities is car shopping. Everyone we encountered MB Bonita Springs helped make this car shopping experience unique and pleasant. All were courteous, cooperative and professional. More

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Purchased a pre-owned SUV and traded in a 2005 Mercedes We dealt with Colin in the trade-in of our 2005 Mercedes for a 2015 Toyota Highlander. Colin was terrific...as good as any sales rep I've ever dealt We dealt with Colin in the trade-in of our 2005 Mercedes for a 2015 Toyota Highlander. Colin was terrific...as good as any sales rep I've ever dealt with, and I've purchased at least 3 dozen vehicles in my lifetime. He was pleasant, giving of his time and expertise, and we felt that we had his full interest and attention every step of the process. He was also genuinely invested in helping to assure that my wife and I got what we wanted at a fair price, without any haggling. I would sincerely recommend Colin to all. In addition, the dealership is beautiful and every employee we encountered was friendly and helpful. A pleasure to deal with these folks. I also have a vehicle in for service and my service advisor, Scott Buchanon is top notch....taking plenty of time to explain the repair issues and pricing estimates. The service department itself is as clean as a five-star restaurant kitchen. Totally top-drawer. Even the tech was available to explain the repair issues and make recommendations. More

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Colin We were made comfortable. Colin handled the transaction like a PRO. Iwould send my friends to Colin Very nice facility. David was helpful in finance. We were made comfortable. Colin handled the transaction like a PRO. Iwould send my friends to Colin Very nice facility. David was helpful in finance. More

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Friendly and Professional A beautiful dealership focused on friendly and professional service. I had already shopped online and knew the vehicles I wanted to see. Colin Grind A beautiful dealership focused on friendly and professional service. I had already shopped online and knew the vehicles I wanted to see. Colin Grindley provided a quick and easy test drive, friendly and easy negotiation on the price and trade in. Financing was made easy and the car was prepared fully for delivery in a few hours. Complete explanation on technology settings and adjustments by an expert on delivery plus a number to call him if you need help. Great service, great price, great car. A good start to a long term relationship with MB of Bonita Springs in Naples. More

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Exceptional staff.....dedicated and professional I leased a 2018 GLA 250 SUV.... My sales associate was Colin Grindley. Colin could not have been more helpful. He certainly knows his product I leased a 2018 GLA 250 SUV.... My sales associate was Colin Grindley. Colin could not have been more helpful. He certainly knows his product and took his time to educate me and my husband about the car I was leasing. I had the car for two weeks and had a significant problem arise. The car just lost power. The service department did an outstanding job of swiftly locating the problem.,.taking a picture of same so they could explain the situation to me. Everyone I came in contact with during this ordeal were very professional, very reassuring and very respectful. The car runs beautifully and I am enjoying having it. I would not hesitate to encourage anyone who is interested in a Mercedes to go to Mercedes Benz of Bonita. It is a lovely, state of the art, dealership with exceptional personnel. More

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2018 SCL 300 Joe Perez did a excellent job showing and telling me about the car . We negotiated a good price on the car the paperwork was easy and he took a re Joe Perez did a excellent job showing and telling me about the car . We negotiated a good price on the car the paperwork was easy and he took a real interest in what I really wanted in the car very easy and comfortable to work with this is my second new car that I bought within one year from Bonita Springs Mercedes excellent dealership Joe T. More

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Very professional, instant good impression our experience was very positive with the personnel. Was very impressed with facilities and inventory available. The finance man was very nice, low our experience was very positive with the personnel. Was very impressed with facilities and inventory available. The finance man was very nice, low key sales approach was appreciated. More

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Great Service and Great Vehicle I got exactly what I wanted. Everyone was professional, friendly and very helpful. I would recommend this Dealership and all the people who took care I got exactly what I wanted. Everyone was professional, friendly and very helpful. I would recommend this Dealership and all the people who took care of me. More

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Sales and service My wife and I had a outstanding experience with our sales rep. Colin Grindley. He was knowledgeable ,low pressure , fair. Also, had a very positiv My wife and I had a outstanding experience with our sales rep. Colin Grindley. He was knowledgeable ,low pressure , fair. Also, had a very positive experience with the shop foreman( Carlos Fernandez) who took personal responsibility to correct a difficult problem. More

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Superlative salesmanship and customer service My experience with this dealership was nothing short of phenomenal. I traveled from Washington state to purchase the BMW and was not disappointed. Mr My experience with this dealership was nothing short of phenomenal. I traveled from Washington state to purchase the BMW and was not disappointed. Mr Grindley made the purchase effortless starting with transportation to from the airport, his personal attention to showcase and test drive the car, to seamlessly completing the purchase. All sales department personnel I encountered were tremendous and made all details easy. I would not hesitate to return to Colin and dealership if the need arose. More

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