Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 175

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

June 26, 2020

Dealership Rating
Employee Rating

Well I bought a Hyundai from there and was not offer a warranty that should have been could have been button . It's a way to get out of responsibility. I had my vehicle for only 5 months then the motor w More

by charlottehanners
Recommend Dealer
No

Other Employees Tagged: Jerry Lacy, Jason Lechowicz, Toni Ivanovic , Joe Panici

Jul 13, 2020

Family Hyundai responded

Hi Charlotte, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.

June 21, 2020

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Went during the COVID-19 outbreak for a standard oil change. The team was very professional and helpful with the entire process. I have been a customer since 2011 and would recommend purchasing and main More

by dauto
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Jun 22, 2020

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

June 19, 2020

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Employee Rating

Good service and attention to my needs in this pandemic time. He agreed that I sit in sales department as I am 88 years old and was well away from others. More

by KLPAZ
Recommend Dealer
Yes
Jun 20, 2020

Family Hyundai responded

We are very happy to have provided you with such a positive experience! Our goal is to make sure that everyone who visits teh dealership in this time feels as comfortable and safe as possible. We sincerely value your business and look forward to your next visit.

June 19, 2020

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Car buying made pleasurable Had a great time buying my new car. It was prompt and friendly. Mayweather and Amy were a pleasure to deal with. They were both very friendly and in More

by TOM7535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter , Amy Kuckelman, Kelly Kuckelman

Jun 20, 2020

Family Hyundai responded

Thank you, Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 18, 2020

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Going the extra mile I went to the service department because my bluetooth suddenly would not work. I had also received a notice of a recall in regard to an airbag which More

by Entourage owner joyclutter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2020

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience in service! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 16, 2020

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Colin , did a great job working with my situation and getting my car in and out in a timely manner.. the crew of maintenance is top notch..this is why I will always bring my car there. More

by emilpaolone
Recommend Dealer
Yes
Jun 17, 2020

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

June 14, 2020

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Employee Rating

Excellent! Always great service at Family Hyundai! Staff is excellent! Since I had extensive work done and didn't expect it, they gave me a loaner car to get me More

by SANMINNA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2020

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 12, 2020

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Employee Rating

Sitting in the Waiting Room Long wait but good outcome. Did not provide any feedback regarding the inability of the manual key to unlock the driver side door. Colin didn't record More

by JIMSUMMERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2020

Family Hyundai responded

Jim, thank you for your business and this review. We're happy to hear our team was able to serve you. We look forward to seeing you again!

June 11, 2020

Dealership Rating

Consistently attentive. Helpful, courteous, knowledgeable, accommodating. Special thanks to Colin who once previously extended the service hours by several minutes in order More

by Curry Honda Review
Recommend Dealer
Yes
Jun 11, 2020

Family Hyundai responded

Thank you so much for your excellent review and kind words for Colin! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

June 09, 2020

Dealership Rating

33K mile service I was happy with the over all service, but surprised they didn't ask or call me about replacing my cabin filter and one other filter. More

by PAULA.STEVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2020

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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