Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 190

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

November 07, 2019

Dealership Rating
Employee Rating

Very Helpful Family Hyundai has always taken care of me and my service needs. Colin Simmons has outstanding customer service and is always very helpful and explain More

by SCOTTCBLOOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2019

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai with Colin. Thanks for sharing!

November 05, 2019

Dealership Rating
Employee Rating

I was greeted right away and my car was serviced in a timely manner. Making an appointment through the Blulink was easy and convenient too. More

by Lisa
Recommend Dealer
Yes

Other Employees Tagged: Mike Majchrowicz, Tom Salin

Nov 06, 2019

Family Hyundai responded

Lisa, we are glad to hear that your appointment went smoothly and in a timely manner! Thanks for sharing.

November 05, 2019

Dealership Rating

Blown Radiator Service Repair Service was fine, took 7 days and never once received a status call update, but they where friendly when i called to find out what was going on... Rep More

by JRCOZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Majchrowicz, Tom Salin

Nov 06, 2019

Family Hyundai responded

Thank you for sharing your experience. We are sorry to hear that it took so long to receive service updates if there is anything that we can do for you, please give us a call at 708 - 444 - 7100.

November 04, 2019

Dealership Rating
Employee Rating

Service Department analyses. My.vehicle was serviced in a timely manner with a thorough explanation of recommended repairs. Colin was very professional and courteous in explainin More

by PATRUPTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2019

Family Hyundai responded

We are happy to hear that your experience was great! Thanks for mentioning Colin and his professionalism.

November 03, 2019

Dealership Rating
Employee Rating

The dealer takes care of your needs on your car. They let you know if something else is due or mat e wrong when you go in for what ever it maybe More

by N/A
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg

Nov 04, 2019

Family Hyundai responded

We appreciate the feedback! Thank you.

November 02, 2019

Dealership Rating
Employee Rating

service call Service completed in time as promised,also waiting area is clean and comfortable. Providing pastries and coffee is a nice touch. Collen has always bee More

by ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2019

Family Hyundai responded

Ray, we are happy to hear that Colin was able to assist you. Thank you for the detailed review, we appreciate it!

November 01, 2019

Dealership Rating
Employee Rating

Alex B is the best , I had many questions about some campaign issues with my son's 2016 Tucson. He is a salesman but he took the time to look up these issue More

by SPOONHEADKJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex B 5 Stars

Nov 06, 2019

Family Hyundai responded

We couldn't be happier that Alex provided you with a great experience! Thank you for your positive feedback.

November 01, 2019

Dealership Rating
Employee Rating

In and out The associate was very friendly and courteous. Very helpful offered me coffee and the service was really quick. Did not have to wait , and I was able More

by JIMPITT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson , Larry Edwards, Chabasco Elston, Mike Majchrowicz, Tom Salin

Nov 06, 2019

Family Hyundai responded

Thank you for the positive feedback! We appreciate it.

November 01, 2019

Dealership Rating
Employee Rating

Dropping off a day early I dropped off my car a day early because I had an early appointment the next day. Colin looked at what had to be done and suggested it could be done t More

by Dwish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2019

Family Hyundai responded

We are glad to hear that Colin was able to assist you! Thanks for sharing your experience, we greatly appreciate it!

October 31, 2019

Dealership Rating
Employee Rating

Always get great service. Get my question answered. Mr. Tom & Mr. Collins Has always help me with my car. I never had a problem there. Great experience. Customer service is great. Keep up th More

by raquelmunos18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Nov 13, 2019

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for mentioning both Tom and Colin. We appreciate it!

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