Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 193

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

October 13, 2019

Dealership Rating
Employee Rating

Wonderful As Always Colin is great. He makes it very easy to get in and get out. I agreed on getting my tires rotated but decided to change my mind. I called the service More

by courtney carduff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2019

Family Hyundai responded

We are happy to hear that you had a great experience at Family Hyundai, Courtney!

October 13, 2019

Dealership Rating
Employee Rating

2020 Hyundai Palisade Great dealership. Salesman we had was Jerry. He was great. Showed me all the cars I was looking at and let me test drive them. Will definitely recco More

by PHUNCNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Lacy

Oct 16, 2019

Family Hyundai responded

Thank you for taking the time to review us and for mentioning Jerry! We appreciate your positive feedback.

October 13, 2019

Dealership Rating
Employee Rating

Worth the wait! I stopped in after calling about low tire pressure I thought it was due to temperatures getting colder at night. I was assured my vehicle would be ch More

by D - LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin, Crystal, Paul

Oct 16, 2019

Family Hyundai responded

Thank you for the detailed feedback and for being patient with us! We appreciate it.

October 13, 2019

Dealership Rating
Employee Rating

Oil change I wish they vacuumed the car or dried it after the wash. Otherwise everything was great. Very busy waited about 1.5 hours even with an appointment More

by chellmommy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2019

Family Hyundai responded

Thank you for being patient with us! We appreciate your honest feedback.

October 13, 2019

Dealership Rating
Employee Rating

Quick service. Had no appointment. Called on a Saturday late in the morning and they were able to get me in and took care of me in a very reasonable time. I appreciate it. More

by BWPACIUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson , Mike Majchrowicz, Tom Salin

Oct 16, 2019

Family Hyundai responded

Thank you for choosing Family Hyundai!

October 12, 2019

Dealership Rating
Employee Rating

Great experience The service rep was friendly and efficient. After reviewing the appt's paperwork, he gave a time when the car was expected to be ready and it was. The More

by MSMUTNY133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2019

Family Hyundai responded

Thank you for your positive feedback. We are glad to hear that your experience was great!

October 12, 2019

Dealership Rating
Employee Rating

oil change & tire rotation I was dropping my car off for a service appointment for the next day. I was told they would be able to do the work the same night. That was a great More

by mikepapak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2019

Family Hyundai responded

We are glad to hear that our staff was able to assist you Mike!

October 12, 2019

Dealership Rating
Employee Rating

Service Department wasn’t very considerate and accommodating as relating to my Genesis contract. Rude experience with having my car cleaned after service. However, hope More

by James
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Oct 16, 2019

Family Hyundai responded

James, we are sorry to hear that you did not have a great experience while servicing your vehicle with us. If you could please contact our General Manager, Graham Watson at (708) 444-7100, we would like to further resolve the issue at hand.

October 10, 2019

Dealership Rating
Employee Rating

The staff is always so nice and efficient! They always listen and handle the situation. I’m so happy to do business with Family Hyundai! More

by KATBRAT87
Recommend Dealer
Yes

Other Employees Tagged: George "Skip" Hasenjaeger , Mike Majchrowicz, Tom Salin

Oct 16, 2019

Family Hyundai responded

Kat, we enjoy doing business with you too! Thanks!

October 10, 2019

Dealership Rating
Employee Rating

Quality service Family Hyundai has good service. Employees are always courteous. They treat you like family & listen to your needs. Service always does exceptional wo More

by HELENAMMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2019

Family Hyundai responded

Thanks, Helen! We love to hear about our employees' exceptional work!

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