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2261 Reviews of Colin Simmons
March 23, 2019
Mad as xxxx I was at Your service department bring my SUV in for a recall. They took care of the recall, as I was driving home home my hood of my suv was shaking I was at Your service department bring my SUV in for a recall. They took care of the recall, as I was driving home home my hood of my suv was shaking and I pulled over to see what was going on and my hood was piped open. If I had kept driving the hoo would have flew open. I called Family Hyundai and spoke with the Service manager Mike which is a jerk. Il always bring my SUV to Family Hyundai and he in so many word said that they did not lift the hood that maybe I did it. I had just left the shop why would I raise the hood. I was mad and felt like he was calling me a liar. I did not appreciate what he said being he was not the one to work on my car. One of the workers could have bumped the hood latch. I have never given a bad rating but this incidence just got to me. More
by CHRISTINEBUTLER90
Verified CustomerOther Employees Tagged: Jerry Lacy
March 23, 2019
Awesome! The software recall was completed in a timely fashion.I also had an oil change which was completed earlier than their estimate. That was good! Everyth The software recall was completed in a timely fashion.I also had an oil change which was completed earlier than their estimate. That was good! Everything was explained to me in a professional courteous manner. More
by bwixey
March 17, 2019
It was fantastic!!! Mike Darge was awesome taking care of me. It was my second time buying a vehicle in sixteen years and I would recommend him to everyone!! Mike Darge was awesome taking care of me. It was my second time buying a vehicle in sixteen years and I would recommend him to everyone!! More
by BLOCK9392
Other Employees Tagged: Michael Darge
March 16, 2019
Oil change, tire rotation The service was quick. We dropped our vehicle off, and it was done within an hour and a half. We had the tires rotated, and there were 2 recalls that The service was quick. We dropped our vehicle off, and it was done within an hour and a half. We had the tires rotated, and there were 2 recalls that were also taken care of. Friendly service people also. We actually had both of our Santa Fe's serviced there the same day. More
by kmad1056
Other Employees Tagged: Not sure of the other names
March 16, 2019
oil change and tire rotation Also a pleasure dealing with your team. Very friendly and informative. The work is done well and in an acceptable amount of time. Thank you. Also a pleasure dealing with your team. Very friendly and informative. The work is done well and in an acceptable amount of time. Thank you. More
by CJJJ914
March 16, 2019
Great Service This young man in service was really nice and the process was smooth and efficient. His knowledge of the situation that I presented to him was handle This young man in service was really nice and the process was smooth and efficient. His knowledge of the situation that I presented to him was handled very professionally! More
by PAT908PHIL
March 15, 2019
Great service Guy in service was really nice and the whole process with smooth and I wasn’t their long. Whenever I would go to the other dealership it took foreve.. Guy in service was really nice and the whole process with smooth and I wasn’t their long. Whenever I would go to the other dealership it took foreve... More
by magicmario16
March 13, 2019
Great Service ! Colin was very thorough in getting the work on my car done in a timely manner. He also alerted me to a recall and took care of that as well Colin was very thorough in getting the work on my car done in a timely manner. He also alerted me to a recall and took care of that as well More
by joewachel
Other Employees Tagged: Eric Kratschmer
March 11, 2019
Headlights My trip to Hyundai dealership was to place my passenger fall light and also my front headlight the guys did a good job thanks will definitely recommen My trip to Hyundai dealership was to place my passenger fall light and also my front headlight the guys did a good job thanks will definitely recommended for friends in future. More
by HGIVHAN
Other Employees Tagged: Mayweather Shorter , Mike Majchrowicz, Tom Salin
March 05, 2019
Oil change I had a positive experience. This was my 1st time here. They completed in a timely manner. Staff was friendly. They washed my car. The only complaint I had a positive experience. This was my 1st time here. They completed in a timely manner. Staff was friendly. They washed my car. The only complaint is that my manual recommends an oil change every 5,000 miles but the reminder sticker was for 3,000 miles. I'm guessing it's a way to get you in there to get you to spend more money. Make sure you go by your vehicle manual and not the sticker More
by atuftie
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