Colin Simmons | Page 54

Service department employees are very knowledgeable, helpful and courteous. Services were provided timely and professionally. helpful and courteous. Services were provided timely and professionally. More

by DOREFESSLER Verified Customer Verified Customer

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They’re a great team. Customer service was exceptional. I would recommend them to all my friends. Customer service was exceptional. I would recommend them to all my friends. More

by STEVEC3366 Verified Customer Verified Customer

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Unfortunately, I have only had bd experiences from this dealership. 2 times I attempted to look at purchasing a vehicle, both times I was treated as if I couldn't afford the vehicles. Both times I ended u dealership. 2 times I attempted to look at purchasing a vehicle, both times I was treated as if I couldn't afford the vehicles. Both times I ended up going to other Hyundai dealerships and bought the vehicles. Lastly the service department was rude, arrogant, and unhelpful. I always believe in given businesses a second or third chance, but Family Hyundai in Tinley Park has disappointed me each and every time. More

by Jonathan Brown Verified Customer Verified Customer

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I have no complaints about this dealership, everyone is always very friendly and pleasant. Great customer service! always very friendly and pleasant. Great customer service! More

by M.L. Verified Customer Verified Customer

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I'm glad they finally realized there's a problem with my oil consumption keep overnight. oil consumption keep overnight. More

by CUBBIELBUG16 Verified Customer Verified Customer

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Colin is the man! Great service and done efficiently. Book in advance as it gets busy Great service and done efficiently. Book in advance as it gets busy More

by RICOBENE123 Verified Customer Verified Customer

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They got the job done… Honestly I regret buying this vehicle. Not because of the vehicle itself…but how they oversold the ownership experience. When I purchased this vehicle I was sold a luxury vehicle vehicle. Not because of the vehicle itself…but how they oversold the ownership experience. When I purchased this vehicle I was sold a luxury vehicle with a service unlike any other. Maybe it’s the state I live in…though I’ve taken it to a neighboring state and was gifted the same service quality. The dealership’s attitude seems to be either I needed this car, or this car wasn’t suppose to be for the kind of people/persons I represent. After purchasing the vehicle quickly learned that you can’t take the dealer at face-value. Though my last few vehicles were all new, and the practice seemed to be the same, I thought this time it would be different. Naïve. After you drive off in the vehicle you never are welcomed with that same since of hospitality. I experienced this with a Jeep I owned as well. You’re looked at as a number. An investor who they are contingent to squeeze more capital out of. Nothing about this experience was personal. I spoke with an individual via text who came off as a person who only gave you their number in passing…in hopes you’ll continue to pass them. I would text back to receive text days later. When I arrived to pick up my vehicle I never even got to speak with the person who had assisted me throughout the last few days my vehicle was there. Instead I had an individual hand me my keys and walk me to a window and instruct me we could talk after I paid. Their was never an explanation or walk through of work that had been completed…(which was even a first for me.) After I even had to contact them questioning which areas were touched due to how dirty I received the vehicle. Again that message went unacknowledged. It’s sad every time you start your vehicle you feel more and more taken advantage of. More

by JustPhil Verified Customer Verified Customer

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Terrible they lie tell you to take vehicle somewhere else then Void warranty. Will never buy again then Void warranty. Will never buy again More

by dbush1956 Verified Customer Verified Customer

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They try their very best to get you in when the wait would be over a month for an oil change. I've always had great service at this Hyundai dealer. would be over a month for an oil change. I've always had great service at this Hyundai dealer. More

by hawktwo Verified Customer Verified Customer

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Love coming to family Hyundai everyone is so friendly and helpful. Will definitely recommend.going thereto friend and family helpful. Will definitely recommend.going thereto friend and family More

by CKENSEK2747 Verified Customer Verified Customer

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