Colleen Nihlean
Colleen Nihlean at Apple Chevrolet
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Colleen Nihlean | Page 6

Service Drive Manager

Apple Chevrolet

8585 W. 159th Street
Tinley Park, IL 60487

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4.8
81 Reviews

Employee Video

4.8

81 Reviews

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81 Reviews of Colleen Nihlean

February 12, 2024

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Employee Rating

Always great service! !! Going the extra mile!! Making customers feel welcome!! Would recommend to anyone More

by lynn_garcia24
Service Price Transparency
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Recommend Dealer
Yes

February 09, 2024

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I use this service department for my three vehicles. Colleen is one of the best service advisors I have ever dealt with More

by fran
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Adam Hellman , Anthony Lascoloa

February 09, 2024

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I only use Apple Chevrolet for all my vehicles needs and have for 20+ years. That should tell you all you need to know More

by wmcglash1
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Recommend Dealer
Yes

February 07, 2024

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Great service staff. Jeff was very prompt with updates and helped me out however he could have. My go to place for service. More

by sleepie379
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Carl Grace, Jeff Hir

February 06, 2024

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15 words Nothing else to say I will reduce my stars because of this Never again will I teply More

by jjeromin
Recommend Dealer
Yes

February 03, 2024

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Service was excellent Fast People were all nice Collean is always great Would not go anywhere else More

by mzekich
Service Price Transparency
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Recommend Dealer
Yes

February 02, 2024

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Apple Chevy is the best dealership! They have the best customer service and do a wonderful job! Colleen is hands down the most helpful, friendly person!! I highly recommend buying and s More

by Liz Ritter
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Carl Grace

January 27, 2024

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Awesome Dealership! Have bought and leased at leased 7 cars! Refer them to all my friends too! Best service department too..thanks Apple and Jeff Dignan..see you in More

by sandytma
Sales Price Transparency
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Recommend Dealer
Yes

January 23, 2024

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I have patronized Apple Chevrolet purchasing numerous new and used cars and trucks there since 1988. In three years I have experienced this dealership decline from a top notch, award winning, business to More

by rewilkerson.930
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Jan 23, 2024

rewilkerson.930 responded

Within an hour of posting this review I received a call from the Sales Manager who sounded very upset and angry because I posted this review. He said he thought we had a good relationship. I guess he feels I should be happy with being overcharged $50,000 over MSRP especially when the dealership advertised in print, online, and TV commercials "NEVER PAY OVER MSRP", "HOME OF THE NO MARKET ADJUSTMENT". The Manager immediately became defensive when I explained the deceptive advertising. He said there is a disclaimer for the vehicle I bought. I have copies, screenshots and videos where I can find no such disclaimers. This is characteristic whenever a problem is mentioned. Always justifying their mistakes or diputing a customer complaints. I cannot seem to honestly rate this dealership without such repercussions for simply stating my opinion and perception of my experience after 36 years of loyalty to this business, spending over seven digits of money over the years for sales and service. I regret that it does not seem that Apple Chevy is genuinely interested in hearing of my dissatisfaction, only defending their actions. It does seem to be that loyalty is a one-way street at Apple Chevrolet.

January 22, 2024

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Employee Rating

Service was good. Will be doing price comparisons before my next visit is needed for any repairs More

by fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Hellman

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