Colleen Wright
Colleen Wright at BMW of Orland Park

Colleen Wright | Page 3

Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.9
77 Reviews
4.9

77 Reviews

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77 Reviews of Colleen Wright

January 03, 2025

Dealership Rating
Employee Rating

I was told I had extended warranty when I called in to check. But when i got there i was told it had expired. More

by T.MILLER5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Pool

Jan 04, 2025

BMW of Orland Park responded

I apologize for the confusion regarding your extended warranty. It's important to us that our customers have accurate information, and I'm sorry if we fell short here. Please reach out so we can clarify this situation and assist you further. Thank you, Brian Coster - Service Manager - 708-460-4545

December 20, 2024

Dealership Rating
Employee Rating

One of the most pleasurable experiences I've had from a car dealer. Colleen was extremely knowledgeable on helping me order my vehicle. Orland Park BMW has a great professional staff to satisfy the consu More

by muiandy
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph DiGiovanni

Dec 20, 2024

BMW of Orland Park responded

We're delighted to hear that Colleen and the team at BMW of Orland Park made your experience so enjoyable! Thank you for the great rating and kind words. Enjoy your new vehicle!

November 22, 2024

Dealership Rating
Employee Rating

I had a great experience at the dealership. My only complaint was I had to wait an hour for finance, who never showed up and had the sales person deliver the paperwork for signature. I never re More

by jpohlonski
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joseph DiGiovanni , Giovanni Lerner

Dec 09, 2024

BMW of Orland Park responded

Thank you for sharing your experience with us at BMW of Orland Park. We apologize for the inconvenience regarding the wait and missing documents, and we'll work on improving this aspect of our service. Please reach out to us directly so we can ensure you receive all necessary paperwork promptly!

October 18, 2024

Dealership Rating
Employee Rating

Colleen is so easy to work with! She had everything ready for me to come in and sign and get back to work. More

by asolofra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt McCormack , Lucas Galifos, Tony Paramo

Oct 20, 2024

BMW of Orland Park responded

We're delighted to hear that Colleen made your experience at BMW of Orland Park smooth and efficient! Thank you for sharing this feedback, and we hope you're enjoying your new vehicle.

August 25, 2024

Dealership Rating
Employee Rating

BMW of Orland Park still rates excellence in their customer service, consideration, efficiency and quality. Bill in service always is concerned and inquires that things are moving smoothly. More

by CDCMCN@ameritech.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2024

BMW of Orland Park responded

Thank you for recognizing our commitment to excellence at BMW of Orland Park! We're glad Bill and the team provided efficient and considerate service. We appreciate your support!

June 22, 2024

Dealership Rating
Employee Rating

Service was good. I am sorry you didn’t have the bulbs I need. So I gave to come back. Spend time and gas to get to the service center. Also have to spend 3% if I char More

by JFGARDNER1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Jakubowski, Richard Pool , Guy Accettura, Nick Shellberg

Jun 24, 2024

BMW of Orland Park responded

Thanks for your feedback! We're glad you found our service good at BMW of Orland Park, and we apologize for the inconvenience regarding the bulbs. We'll work on improving this aspect to better serve you in the future.

June 11, 2024

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Employee Rating

I was pleasantly surprised at the minimum pressure and high caliber service we received from the first phone call to driving off the lot. More

by CAKOSNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Gertos

Jun 11, 2024

BMW of Orland Park responded

We're delighted to hear you enjoyed the low-pressure and high-quality service at BMW of Orland Park. Thanks for sharing your experience!

May 19, 2024

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Employee Rating

The place is undergoing construction and a bit disorganized The waiting time was very very long More

by YASSERHUSSEINMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

BMW of Orland Park responded

Thank you for sharing your feedback with the BMW of Orland Park team. We apologize for any delay and any inconveniences caused by our renovations. Yout review is appreciated and we do hope to assist you again when our facilities are completed!

May 03, 2024

Dealership Rating
Employee Rating

Corey is awesome, always professional and understands customer service at every level. Although I don't enjoy having to spend a lot of money for both my BMW x1 & BMW x7, Corey always seems to explain thi More

by Schonella Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey in the Service Department

May 03, 2024

BMW of Orland Park responded

We're glad to know Corey has been able to provide you with excellent service at BMW of Orland Park. We understand the costs can be a concern and appreciate your understanding as he explains everything thoroughly. Thanks for sharing!

April 25, 2024

Dealership Rating
Employee Rating

They gave me a better deal than other dealerships and the sales consultants were especially friendly. More

by minsoocheon
Recommend Dealer
Yes

Other Employees Tagged: Vince Moreno , Gus Gertos

Apr 26, 2024

BMW of Orland Park responded

We're glad to know you found our deal competitive and the sales consultants friendly at BMW of Orland Park. Thanks for sharing your experience!

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