Collette Marceau
Collette Marceau at North End Mazda

Collette Marceau

Service Manager

North End Mazda

747 Chase Rd
Lunenburg, MA 01462

4.9
479 Reviews
4.9

479 Reviews

Write a Review

Dealership Experience

9 yrs, 11 mos

479 Reviews of Collette Marceau

August 03, 2026

Dealership Rating
Employee Rating

Good but expensive good service only thing I dident like that they dident flush my front diferencial as I requested More

by Rafal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 26, 2026

Dealership Rating
Employee Rating

Took me in at a time convenient to me, and when I had a work emergency, they were able to move the appointment. The work they did three weeks prior fixed most issues, and what remained was a concern they a More

by TOPAZ3IN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase

Jul 26, 2026

North End Mazda responded

Thank you for sharing your five-star experience with your Mazda MX-5 Miata. We’re glad Collette could arrange a convenient appointment time and adapt when your work emergency came up. It’s great to know the earlier repairs resolved most issues and that we could address your remaining concerns. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

July 24, 2026

Dealership Rating
Employee Rating

The staff are friendly, know what they're doing and don't pressure you into added expenses. Been coming here for years and haven't had a bad experience yet. More

by MARK THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase

Jul 24, 2026

North End Mazda responded

It’s wonderful to hear Collette and our team deliver friendly, knowledgeable service for your Mazda CX-30 without any pressure for extra work. Thank you for trusting us year after year. We look forward to helping you again. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

July 23, 2026

Dealership Rating
Employee Rating

North End Mazda Service makes every effort to meet my needs. I trust them more than other dealers I have used. More

by RC
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase

Jul 23, 2026

North End Mazda responded

Your trust in Collette and our service team is greatly appreciated. We’re glad we could meet your CX-5’s service needs. We look forward to assisting you again. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

July 17, 2026

Dealership Rating
Employee Rating

Knowledgable and friendly staff. I unknowingly came in after closing and still got scheduled for an appointment later in the week to talk about a vehicle. Any question I had was answ More

by chrism972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2026

North End Mazda responded

It’s great to know our team was able to schedule you promptly after closing and address every question with professionalism. Enjoy your new Mazda CX-50 and we’re glad Nick could show you features you hadn’t discovered yet. We look forward to assisting you again. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

July 05, 2026

Dealership Rating
Employee Rating

Everyone I dealt with was helpful and courteous . I wish I had been told upfront that I would incurr no cost for the repair, I assumed no cost since I had not had the car a month yet and was new . B More

by sherrykc213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Atkinson, Amanda Dybus

Jul 05, 2026

North End Mazda responded

We’re glad our team treated you courteously during your Mazda CX-50 service. We apologize for not making it clear that the repair would incur no charge and appreciate you sharing how that detail would have eased your mind. Thank you for the five-star rating and for trusting us with your Mazda. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

July 04, 2026

Dealership Rating
Employee Rating

The service department is good and doesn't seem to try and talk you into unnecessary repairs. They do send you a short video clip of areas they touch on with comments. Collette Marceau is a gem! More

by PJVAUTMAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2026

North End Mazda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

June 30, 2026

Dealership Rating
Employee Rating

Mazda North End delivers exceptional service with unmatched professionalism, fast turnaround, clear communication, and genuine care for every customer. Their team consistently goes above and beyond, More

by jbrosales2901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Atkinson

Jun 30, 2026

North End Mazda responded

Thank you for sharing your experience with our Mazda CX-90 service. We’re glad the team delivered prompt turnaround, transparent updates, and genuine care during your visit. We appreciate your trust and look forward to keeping your Mazda running at its best. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

June 30, 2026

Dealership Rating
Employee Rating

Great service. Great personnel. Simply the best. Always pleasure to go there.Highly recommend to everyone. More

by morsalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2026

North End Mazda responded

Thank you for recommending us and for your kind words about our team’s work on your Mazda CX-5. We’re glad to hear every visit is a pleasure, and we look forward to assisting with your future service needs. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

June 26, 2026

Dealership Rating
Employee Rating

I arrived I informed the service representative was very courteous. I had a seat in the waiting room. Within a half hour my name was called. Everything was completed. More

by jcosta166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

North End Mazda responded

We appreciate you choosing us for your Subaru Outback service and sharing your feedback. It’s great to hear Collette and our team were courteous and completed everything so quickly. We look forward to assisting you again. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

1
...

Dealership Inventory (134 Vehicles)

new 2026 Mazda CX-50 car, priced at $34,038
2026 Mazda CX-50
new
Ingot Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-50 Hybrid car, priced at $36,399
2026 Mazda CX-50 Hybrid
new
wind chill pearl exterior
CVT
All-wheel Drive
used 2019 Mazda CX-3 car, priced at $14,449
2019 Mazda CX-3
used
Eternal Blue Mica exterior
Automatic
All-wheel Drive
used 2024 Mazda CX-50 car, priced at $27,493
2024 Mazda CX-50
used
Machine Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-30 car, priced at $31,307
2026 Mazda CX-30
new
Snowflake White Pearl Mica exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-70 car, priced at $54,172
2026 Mazda CX-70
new
Zircon Sand Metallic exterior
Automatic
All-wheel Drive