Collette Marceau
Collette Marceau at North End Mazda

Collette Marceau

Service Manager

North End Mazda

747 Chase Rd
Lunenburg, MA 01462

4.9
474 Reviews
4.9

474 Reviews

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Dealership Experience

9 yrs, 10 mos

474 Reviews of Collette Marceau

July 05, 2026

Dealership Rating
Employee Rating

Everyone I dealt with was helpful and courteous . I wish I had been told upfront that I would incurr no cost for the repair, I assumed no cost since I had not had the car a month yet and was new . B More

by sherrykc213
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Atkinson, Amanda Dybus

Jul 05, 2026

North End Mazda responded

We’re glad our team treated you courteously during your Mazda CX-50 service. We apologize for not making it clear that the repair would incur no charge and appreciate you sharing how that detail would have eased your mind. Thank you for the five-star rating and for trusting us with your Mazda. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

July 04, 2026

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Employee Rating

The service department is good and doesn't seem to try and talk you into unnecessary repairs. They do send you a short video clip of areas they touch on with comments. Collette Marceau is a gem! More

by PJVAUTMAL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 07, 2026

North End Mazda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

June 30, 2026

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Mazda North End delivers exceptional service with unmatched professionalism, fast turnaround, clear communication, and genuine care for every customer. Their team consistently goes above and beyond, More

by jbrosales2901
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Atkinson

Jun 30, 2026

North End Mazda responded

Thank you for sharing your experience with our Mazda CX-90 service. We’re glad the team delivered prompt turnaround, transparent updates, and genuine care during your visit. We appreciate your trust and look forward to keeping your Mazda running at its best. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

June 30, 2026

Dealership Rating
Employee Rating

Great service. Great personnel. Simply the best. Always pleasure to go there.Highly recommend to everyone. More

by morsalt
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2026

North End Mazda responded

Thank you for recommending us and for your kind words about our team’s work on your Mazda CX-5. We’re glad to hear every visit is a pleasure, and we look forward to assisting with your future service needs. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

June 26, 2026

Dealership Rating
Employee Rating

I arrived I informed the service representative was very courteous. I had a seat in the waiting room. Within a half hour my name was called. Everything was completed. More

by jcosta166
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 26, 2026

North End Mazda responded

We appreciate you choosing us for your Subaru Outback service and sharing your feedback. It’s great to hear Collette and our team were courteous and completed everything so quickly. We look forward to assisting you again. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

June 24, 2026

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Employee Rating

Very helpful, knowledgeable and professional. Was able to clearly explain all problems found and a solution to them. More

by BRUCEDONNG
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2026

North End Mazda responded

Thank you for noting how helpful and professional our team was during your Mazda6 service. We’re glad Collette could clearly explain the issues and the solutions. We appreciate your 5-star rating and look forward to assisting you again. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

June 19, 2026

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the service department here is great! always do a thorough job on my vehicle, anytime i call with a concern they always get me in which i appreciate immensely, always explain what they di More

by kellyabreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Atkinson

Jun 19, 2026

North End Mazda responded

It’s wonderful to know our service team could address your concerns, thoroughly explain the work on your Mazda CX-5, and arrange a loaner when you needed one. Collette will be happy to hear she made your visit smoother. We appreciate your trust and look forward to assisting you again. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

June 09, 2026

Dealership Rating
Employee Rating

The s ervice was as expected and on time. The dealership waiting area was clean and comfortable. Everyone was courteous. More

by july0658
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 09, 2026

North End Mazda responded

Thank you for trusting us with the service for your Mazda CX-30. It’s wonderful to hear our team kept your appointment on schedule and provided a clean, comfortable waiting area. We appreciate you noting the courtesy shown by our staff. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

June 07, 2026

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Employee Rating

Everyone was very friendly and helpful! Want to thank everyone who has been part of my car purchasing experience. More

by akoulax7
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Jun 07, 2026

North End Mazda responded

We’re glad to hear how friendly and helpful everyone was during your Mazda CX-50 purchase. Jason, Mark, Michael, Collette, Nick and Andrew appreciate your thanks and wish you many enjoyable miles in your new ride. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

June 05, 2026

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Employee Rating

great place, very professional, and seem to be honest I would refer my friends and family here. More

by qbus3610
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

North End Mazda responded

We appreciate you trusting us with your Mazda3 service and recommending us to friends and family. Collette is thrilled our honesty and professionalism made a positive impact and looks forward to serving you again. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

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