the service department here is great!
always do a thorough job on my vehicle, anytime i call with a concern they always get me in which i appreciate immensely, always explain what they di
always do a thorough job on my vehicle, anytime i call with a concern they always get me in which i appreciate immensely, always explain what they did to locate the issue and correct it! Collette is awesome and always listens to my concerns and is always helpful getting me a loaner, which is appreciated especially when its an unexpected visit and i have to get to work, will only bring my vehicle here!! thank you!!
More
by kellyabreen
Verified Customer
Verified Customer
Service Price Transparency
Jun 19, 2026 -
North End Mazda responded
It’s wonderful to know our service team could address your concerns, thoroughly explain the work on your Mazda CX-5, and arrange a loaner when you needed one. Collette will be happy to hear she made your visit smoother. We appreciate your trust and look forward to assisting you again.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
The s ervice was as expected and on time.
The dealership waiting area was clean and comfortable. Everyone was courteous.
The dealership waiting area was clean and comfortable. Everyone was courteous.
More
by july0658
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2026 -
North End Mazda responded
Thank you for trusting us with the service for your Mazda CX-30. It’s wonderful to hear our team kept your appointment on schedule and provided a clean, comfortable waiting area. We appreciate you noting the courtesy shown by our staff.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
Everyone was very friendly and helpful!
Want to thank everyone who has been part of my car purchasing experience.
Want to thank everyone who has been part of my car purchasing experience.
More
by akoulax7
Verified Customer
Verified Customer
Jun 07, 2026 -
North End Mazda responded
We’re glad to hear how friendly and helpful everyone was during your Mazda CX-50 purchase. Jason, Mark, Michael, Collette, Nick and Andrew appreciate your thanks and wish you many enjoyable miles in your new ride.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
great place, very professional, and seem to be honest I
would refer my friends and family here.
would refer my friends and family here.
More
by qbus3610
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2026 -
North End Mazda responded
We appreciate you trusting us with your Mazda3 service and recommending us to friends and family. Collette is thrilled our honesty and professionalism made a positive impact and looks forward to serving you again.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
All the service staff are very professional and friendly.
During my most recent visit, a significant complication was encountered. The staff at North End handled this quite efficiently and considerately.
During my most recent visit, a significant complication was encountered. The staff at North End handled this quite efficiently and considerately. I am extremely happy with all the work that was done.
More
by lj27
Verified Customer
Verified Customer
Service Price Transparency
May 25, 2026 -
North End Mazda responded
Hello, thanks for noting how professional and friendly our service team was during your recent Mazda service. Collette is pleased we could resolve that complication efficiently and thoughtfully. Let us know if you need anything else down the road.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
Front desk was very friendly and polite.
Service Dept was clean and comfortable. My only critique is that the person who installed the authentic Mazda rain guards I purchased there did not
Service Dept was clean and comfortable. My only critique is that the person who installed the authentic Mazda rain guards I purchased there did not do a great job but I guess I can live with it.
More
by M&Mlydon
Verified Customer
Verified Customer
Service Price Transparency
May 04, 2026 -
North End Mazda responded
Thank you for bringing this to our attention. Our goal is to ensure everyone who visits the dealership has a top-notch experience. We’re sorry we didn’t meet that goal in this case, and we’d love the opportunity to see if we can turn this situation around for you. Please reach out to us at your earliest convenience. Thank you!
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
Everyone for the moment I walked in made you feel
welcomed. They did a complete inspection of my car and found several issues with it, and I really enjoyed my conversation with a person that checked
welcomed. They did a complete inspection of my car and found several issues with it, and I really enjoyed my conversation with a person that checked me in at the front desk he made it very comforting and took his time making sure that I was all set and my needs were taken care of.
More
by roderick.rodriguez0
Verified Customer
Verified Customer
Service Price Transparency
Apr 27, 2026 -
North End Mazda responded
We’re delighted you felt welcomed from the moment you arrived. It’s rewarding to know our inspection of your Mazda CX-50 identified important items and that Jason’s front desk support kept you at ease. We appreciate your trust in our service and hope to assist you again.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
Quick polite service and kept appointment time.
Maintenance performed as expected in a particularly like the video review
Maintenance performed as expected in a particularly like the video review
More
by dan
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2026 -
North End Mazda responded
Thank you for noting our prompt and courteous care while keeping your appointment on time. We’re glad Collette and our team provided the maintenance you expected and that the video review was helpful. We appreciate your trust in Mazda and look forward to assisting you on your next visit.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
Collette and Chase at Lunenburg North End Mazda are the
best in biz! They really go above and beyond to make your Mazda service experience as smooth as possible. They even offer loaners if you are not able
best in biz! They really go above and beyond to make your Mazda service experience as smooth as possible. They even offer loaners if you are not able to wait while your Mazda is serviced. It’s the best service center I’ve ever been to.
More
by Birdie
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2026 -
North End Mazda responded
Thank you for sharing your great experience with your CX-30 service. Collette and our service team appreciate your kind words. We’re glad the loaner option and smooth process made your visit convenient.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
Fast and efficient service.
Great communication on issues found and proposed resolutions.
Consistently pleased by North End!
Great communication on issues found and proposed resolutions.
Consistently pleased by North End!
More
by BILLGILE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Alex Maillet
Apr 06, 2026 -
North End Mazda responded
We appreciate your 5-star rating and are glad you found our service fast and efficient with clear communication on the issues and proposed solutions. Thank you for trusting us with your Mazda CX-5, and we look forward to working with you again.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
Dealer Reviews
Cars for Sale
Dealer Log In
