Everyone I dealt with was helpful and courteous .
I wish I had been told upfront that I would incurr no cost for the repair, I assumed no cost since I had not had the car a month yet and was new . B
I wish I had been told upfront that I would incurr no cost for the repair, I assumed no cost since I had not had the car a month yet and was new . But knowing up front would have eased my mind.
More
by sherrykc213
Verified Customer
Verified Customer
Service Price Transparency
Jul 05, 2026 -
North End Mazda responded
We’re glad our team treated you courteously during your Mazda CX-50 service. We apologize for not making it clear that the repair would incur no charge and appreciate you sharing how that detail would have eased your mind. Thank you for the five-star rating and for trusting us with your Mazda.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
The service department is good and doesn't seem to try
and talk you into unnecessary repairs. They do send you a short video clip of areas they touch on with comments. Collette Marceau is a gem!
and talk you into unnecessary repairs. They do send you a short video clip of areas they touch on with comments. Collette Marceau is a gem!
More
by PJVAUTMAL
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2026 -
North End Mazda responded
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
Mazda North End delivers exceptional service with
unmatched professionalism, fast turnaround, clear communication, and genuine care for every customer. Their team consistently goes above and beyond,
unmatched professionalism, fast turnaround, clear communication, and genuine care for every customer. Their team consistently goes above and beyond, ensuring every visit feels smooth, trustworthy, and truly appreciated.
More
by jbrosales2901
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mark Atkinson
Jun 30, 2026 -
North End Mazda responded
Thank you for sharing your experience with our Mazda CX-90 service. We’re glad the team delivered prompt turnaround, transparent updates, and genuine care during your visit. We appreciate your trust and look forward to keeping your Mazda running at its best.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
Great service.
Great personnel. Simply the best. Always pleasure to go there.Highly recommend to everyone.
Great personnel. Simply the best. Always pleasure to go there.Highly recommend to everyone.
More
by morsalt
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2026 -
North End Mazda responded
Thank you for recommending us and for your kind words about our team’s work on your Mazda CX-5. We’re glad to hear every visit is a pleasure, and we look forward to assisting with your future service needs.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
I arrived I informed the service representative was very
courteous. I had a seat in the waiting room. Within a half hour my name was called. Everything was completed.
courteous. I had a seat in the waiting room. Within a half hour my name was called. Everything was completed.
More
by jcosta166
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2026 -
North End Mazda responded
We appreciate you choosing us for your Subaru Outback service and sharing your feedback. It’s great to hear Collette and our team were courteous and completed everything so quickly. We look forward to assisting you again.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
Very helpful, knowledgeable and professional.
Was able to clearly explain all problems found and a solution to them.
Was able to clearly explain all problems found and a solution to them.
More
by BRUCEDONNG
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2026 -
North End Mazda responded
Thank you for noting how helpful and professional our team was during your Mazda6 service. We’re glad Collette could clearly explain the issues and the solutions. We appreciate your 5-star rating and look forward to assisting you again.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
the service department here is great!
always do a thorough job on my vehicle, anytime i call with a concern they always get me in which i appreciate immensely, always explain what they di
always do a thorough job on my vehicle, anytime i call with a concern they always get me in which i appreciate immensely, always explain what they did to locate the issue and correct it! Collette is awesome and always listens to my concerns and is always helpful getting me a loaner, which is appreciated especially when its an unexpected visit and i have to get to work, will only bring my vehicle here!! thank you!!
More
by kellyabreen
Verified Customer
Verified Customer
Service Price Transparency
Jun 19, 2026 -
North End Mazda responded
It’s wonderful to know our service team could address your concerns, thoroughly explain the work on your Mazda CX-5, and arrange a loaner when you needed one. Collette will be happy to hear she made your visit smoother. We appreciate your trust and look forward to assisting you again.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
The s ervice was as expected and on time.
The dealership waiting area was clean and comfortable. Everyone was courteous.
The dealership waiting area was clean and comfortable. Everyone was courteous.
More
by july0658
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2026 -
North End Mazda responded
Thank you for trusting us with the service for your Mazda CX-30. It’s wonderful to hear our team kept your appointment on schedule and provided a clean, comfortable waiting area. We appreciate you noting the courtesy shown by our staff.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
Everyone was very friendly and helpful!
Want to thank everyone who has been part of my car purchasing experience.
Want to thank everyone who has been part of my car purchasing experience.
More
by akoulax7
Verified Customer
Verified Customer
Jun 07, 2026 -
North End Mazda responded
We’re glad to hear how friendly and helpful everyone was during your Mazda CX-50 purchase. Jason, Mark, Michael, Collette, Nick and Andrew appreciate your thanks and wish you many enjoyable miles in your new ride.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com
great place, very professional, and seem to be honest I
would refer my friends and family here.
would refer my friends and family here.
More
by qbus3610
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2026 -
North End Mazda responded
We appreciate you trusting us with your Mazda3 service and recommending us to friends and family. Collette is thrilled our honesty and professionalism made a positive impact and looks forward to serving you again.
Jason Cote
General Manager
978-582-4911
Jcote@buynorthendsubaru.com
Jcote@buynothendmazda.com