Collette Marceau

The service at Mazda is the best! I always feel confident that whatever is done, is done professionally. The people working there are friendly and very knowledgeable. I always feel confident that whatever is done, is done professionally. The people working there are friendly and very knowledgeable. More

by DALESSIOT Verified Customer Verified Customer

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I don't fully trust that the suggested repair is something that is necessary at the time. I would appreciate a more nuanced suggestion that can take into account if this service is something that ne something that is necessary at the time. I would appreciate a more nuanced suggestion that can take into account if this service is something that needs to be done immediately, or if it's something that will need to be done in an upcoming service. I brought my car in for an oil change and a rear brake and rotor job was recommended at the time because of "worn." When I asked for more information, I found out that the rear brakes were still in the safe range. More

by amy Verified Customer Verified Customer

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Never will I have service performed here again; let alone purchase another vehicle; which happened to be my third. Your upsell on the supposed problems with my car disguised as a "Mazda" compulsory safety i purchase another vehicle; which happened to be my third. Your upsell on the supposed problems with my car disguised as a "Mazda" compulsory safety inspection is xx! It was clear that the Tech did not even attempt to adjust my rear wheel alignment settings because of the stated (cosmetic) corrosion on the bolt heads. I was able to adjust both rear bolts when I returned home and then brought it to another auto service facility for a "Full" four-wheel alignment that brought all the parameters within spec. No doubt, a total wasted cost of an alignment service at your shop. Let's see if this review gets posted on your site! More

by heckle09 Verified Customer Verified Customer

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Great customer service. Collette is the best! Need better prices on all services. Thank you Collette is the best! Need better prices on all services. Thank you More

by BRIANMARCOULIER Verified Customer Verified Customer

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Knowledgeable helpful people in charge. Much improvement from before. They went out of there way to help me! Much improvement from before. They went out of there way to help me! More

by petergirard56 Verified Customer Verified Customer

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Always A+ service when I need maintenance on my vehicle. I'm happy to have purchased my car from North End and keep bringing it back for service when necessary. I'm happy to have purchased my car from North End and keep bringing it back for service when necessary. More

by LNEWRIGHT Verified Customer Verified Customer

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Always very helpful and efficient. Scheduling service is fast and easy. Been coming here since I bought my Mazda in 2010. Scheduling service is fast and easy. Been coming here since I bought my Mazda in 2010. More

by FLSENZ Verified Customer Verified Customer

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Great service from scheduling to wait time Clean wait area Friendly staff Very professional Including the Subaru staff where I actually waited for the service on my Mazda area Friendly staff Very professional Including the Subaru staff where I actually waited for the service on my Mazda More

by CORBEL43 Verified Customer Verified Customer

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I always had a pretty good experience with technical department of your dealership. That's why I drive a long way from Maynard to Lunenburg. department of your dealership. That's why I drive a long way from Maynard to Lunenburg. More

by ADEDKOV Verified Customer Verified Customer

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Colette was amazing as always! She was able to fit my daughter’s vehicle in for service the same day I called prior to her returning to college in Maine. I only service my vehicle She was able to fit my daughter’s vehicle in for service the same day I called prior to her returning to college in Maine. I only service my vehicle with Colette and the NEM Service team. More

by KRISTINE.G.BODDIE Verified Customer Verified Customer

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